Customers have installed this add-on in at least 414 active instances.
    by StiltSoftAtlassian Verified
    StiltSoft is an Atlassian Verified vendor. Verified vendors demonstrate Atlassian standards for add-on quality, reliability, and support.

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    for JIRA Server 6.4 - 7.4.1 and more versions
    Versions available for JIRA Server 6.0 - 6.3.15
    JIRA Service Desk
    This add-on is compatible with JIRA Service Desk.
    StiltSoft supports this add-on.

    Get support

    Data Center
    This add-on is compatible with the clustering and high-availability capabilities of our products.
    JIRA Service Desk
    This add-on is compatible with JIRA Service Desk.

    Efficiently manage attachments and rapidly distribute your files among appropriate categories for better navigability

    Efficiently manage attachments and rapidly distribute your files among appropriate categories for better navigability

    Edit attachments with GoEdit and keep revisions

    Discuss files and document revisions with team

    Set up categories per issue type with restrictions

    Directly edit your documents, workbooks, presentations, drawings, prototypes, recordings, and manage their specific revisions in your JIRA.

    Try on Demo Stand!

    Take advantage of comment threads when discussing contents of documents in JIRA or track modifications and updates in your files with comments.

    Try on Demo Stand!

    Manage the set of categories for each project or use a useful capability to restrict access to each attachment category for the appropriate users, groups or roles.

    Try on Demo Stand!

    More details

    Try on Demo Stand!

    Take all your attachments in JIRA issues under full control.

    Attachment Categories

    • use categories for storing attachments by status/purpose/format
    • restrict user access to categories within projects
    • directly upload or move files between categories via drag-n-drop
    • perform bulk operations on a bunch of attachments at once
    • propagate the same category configuration to other projects

    Document Revision Tracking

    • keep unique file revisions under the same document
    • discuss file updates with teammates in comment threads
    • share file revisions with colleagues by email

    Direct Document Editing

    • edit documents, spreadsheets, and presentations with GoEdit add-on or use the out-of-box capabilities

    Workflow Automations

    • use post-functions for automatic execution of routine operations during issue transitions (delete, move, or email)
    • validate presence of files with specific names or uploaded by definite users or user groups

    Submit new ideas to our feedback portal or request a demo.

    User reviews

    Sign in to write a review
    by Christoph Lasecki on 2017-05-23
    Great plugin with many possibilities. Ideal for marketing and support departments. User rights on attachment categories for explosive attachments.
    Was this review helpful?YesNo
    by David Fallert on 2017-05-17
    Nice and intuitive Plug-In with a powerfull REST-API. Very responsive and helpfull support. Keep it going :)
    Was this review helpful?YesNo
    by Sinan Yesilyurt on 2017-04-24
    This plugin really smartly, congratulations.
    Was this review helpful?YesNo


    Thanks for your positive review! We greatly appreciate your support!

    Thanks for choosing our products!

    Best Regards,Vadim Rutkevich [StiltSoft]

    by Deepali Bagul on 2017-04-05
    Smart attachment is a very good plugin. But, we have problems for request. For example, we try to search for issues by attachment category. Do you have a solution ?
    Was this review helpful?YesNo
    by Rina Nir on 2017-02-18
    Adds some key features to the management of attachments in JIRA. Does also have a rest api, which empowered me too implement some sophisticated automation and transitions based on attachment status. Excellent and very responsive support. Well done,
    1 out of 1 found this review helpful
    Was this review helpful?YesNo


    Pricing details are loading…

    Paid-via-Atlassian pricing FAQ

    How does server add-on pricing work?

    Server products and add-ons are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and add-on licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If add-on pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Add-ons are billed based on the number of users in your host product. For JIRA Server 7.0 or later, the add-on tier should match the maximum tier of the licensed JIRA products on your instance. For example, if you're running JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for add-ons. For versions of JIRA Server prior to 7.0, the add-on tier should match the licensed user tier for JIRA. Even if fewer users want to use the add-on than your JIRA license, the two licenses should match exactly.Note: While this add-on has features specific to JIRA Service Desk, the add-on is technically available across the whole JIRA instance. Therefore the above guidelines for the license tier still apply.

    Do you offer academic, community, or open-source licenses?

    For server add-ons, purchase and renewal is half-price if you have an academic license for your Atlassian host product. Server add-ons are always free for community and open-source licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server add-ons, you can extend your add-on trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the add-on listing in UPM from your Atlassian host product, and you're all set.

    How can I buy add-ons for my legacy JIRA Server or Confluence Server license?

    If you own a legacy JIRA Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy add-on pricing is no longer available. You have two options for add-on purchasing:

    • Purchase the add-on at the non-legacy Unlimited (10000+ users) tier.
    • Renew your JIRA or Confluence license at a non-legacy tier, then purchase the add-on at the same tier.

    Learn more

    StiltSoft is an vendor, committed to providing support for their add-ons at least 8 hours a day, 5 days a week.

    Vendor support resources


    Find out how this add-on works.


    Community discussions connect you to the vendor and other customers who use this add-on.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this add-on.


    Version 1.16.0 JIRA Server 6.4 - 7.4.1 Released 2017-07-14


    Upload to multiple categories on forms and conversion of files into revisions


    New in this release

    Added a capability to attach files to multiple categories at once on transition forms.

    Now you can attach files to multiple categories when creating new issues, transitioning to specific statuses, or just attaching files through the standard Attach Files form.

    Added a capability to convert the already attached files into document revisions.

    Now you can quickly convert the already attached files into document revisions and keep them under the parent document.

    The new version of add-on also includes the following features:

    • Added the confirmation form when disabling Smart Attachments add-on for a specific project.
    • Added the mechanism that tracks usage of workflows automations (conditions, validators, post-functions) through Google Analytics.

    Fixed in this release

    • Resolved the issue with sending attachment comments to the ticket reporter (customer) in JIRA Service Desk.


    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate Smart Attachments via search. The appropriate add-on version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Smart Attachments. You're prompted to log into MyAtlassian. Smart Attachments begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your JIRA instance.

    To find older Smart Attachments versions compatible with your instance, you can look through our version history page.

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