Customers have installed this app in at least 417 active instances.
    by StiltSoftAtlassian Verified
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    for JIRA Server 6.4 - 7.4.2 and more versions
    Versions available for JIRA Server 6.0 - 6.3.15
    JIRA Service Desk
    This app is compatible with JIRA Service Desk.
    StiltSoft supports this app.

    Get support

    Data Center
    This app is compatible with the clustering and high-availability capabilities of our products.
    JIRA Service Desk
    This app is compatible with JIRA Service Desk.

    Efficiently manage attachments and rapidly distribute your files among appropriate categories for better navigability

    Efficiently manage attachments and rapidly distribute your files among appropriate categories for better navigability

    Edit attachments with GoEdit and keep revisions

    Discuss files and document revisions with team

    Set up categories per issue type with restrictions

    Directly edit your documents, workbooks, presentations, drawings, prototypes, recordings, and manage their specific revisions in your JIRA.

    Try on Demo Stand!

    Take advantage of comment threads when discussing contents of documents in JIRA or track modifications and updates in your files with comments.

    Try on Demo Stand!

    Manage the set of categories for each project or use a useful capability to restrict access to each attachment category for the appropriate users, groups or roles.

    Try on Demo Stand!

    More details

    Try on Demo Stand!

    Take all your attachments in JIRA issues under full control.

    Attachment Categories

    • use categories for storing attachments by status/purpose/format
    • restrict user access to categories within projects
    • directly upload or move files between categories via drag-n-drop
    • perform bulk operations on a bunch of attachments at once
    • propagate the same category configuration to other projects

    Document Revision Tracking

    • keep unique file revisions under the same document
    • discuss file updates with teammates in comment threads
    • share file revisions with colleagues by email

    Direct Document Editing

    • edit documents, spreadsheets, and presentations with GoEdit add-on or use the out-of-box capabilities

    Workflow Automations

    • use post-functions for automatic execution of routine operations during issue transitions (delete, move, or email)
    • validate presence of files with specific names or uploaded by definite users or user groups

    Submit new ideas to our feedback portal or request a demo.

    User reviews

    Sign in to write a review
    by Joseph Ostuni on 2017-08-02
    We use Smart Attachments with JIRA v7 and it works great. We are anxiously awaiting Smart Attachments for the JIRA Cloud environment. What is the target date for that?
    Was this review helpful?YesNo

    Hi, Joseph!

    Could you please drop an email to me at vrutkevich@stiltsoft.com. So we can discuss several questions about the Cloud version.


    Best Regards,Vadim Rutkevich

    by Edwin van Raaphorst on 2017-07-31
    Great Plugin. Very Intuitive. Also the (remote) support is above and beyond. [thanks Vadim] To bad our company is behind on the JIRA version updates. I have been informed the latest and greatest plugin gives even more functionality. Still four start although I could not evaluate the full potential.
    Was this review helpful?YesNo
    by Christoph Lasecki on 2017-05-23
    Great plugin with many possibilities. Ideal for marketing and support departments. User rights on attachment categories for explosive attachments.
    Was this review helpful?YesNo
    by David Fallert on 2017-05-17
    Nice and intuitive Plug-In with a powerfull REST-API. Very responsive and helpfull support. Keep it going :)
    Was this review helpful?YesNo
    by Sinan Yesilyurt on 2017-04-24
    This plugin really smartly, congratulations.
    Was this review helpful?YesNo


    Thanks for your positive review! We greatly appreciate your support!

    Thanks for choosing our products!

    Best Regards,Vadim Rutkevich [StiltSoft]


    Pricing details are loading…

    Paid-via-Atlassian pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your host product. For JIRA Server 7.0 or later, the app tier should match the maximum tier of the licensed JIRA products on your instance. For example, if you're running JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for apps. For versions of JIRA Server prior to 7.0, the app tier should match the licensed user tier for JIRA. Even if fewer users want to use the app than your JIRA license, the two licenses should match exactly.Note: While this app has features specific to JIRA Service Desk, the app is technically available across the whole JIRA instance. Therefore the above guidelines for the license tier still apply.

    Do you offer academic, community, or open-source licenses?

    For server apps, purchase and renewal is half-price if you have an academic license for your Atlassian host product. Server apps are always free for community and open-source licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian host product, and you're all set.

    How can I buy apps for my legacy JIRA Server or Confluence Server license?

    If you own a legacy JIRA Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your JIRA or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    StiltSoft is an vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Vendor support resources


    Find out how this app works.


    Community discussions connect you to the vendor and other customers who use this app.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.


    Version 1.16.1 JIRA Server 6.4 - 7.4.2 Released 2017-08-02


    Resolved the issue with insertion of images into issue description and comments


    Fixed in this release

    • Resolved the issue with insertion of images and screenshots into the issue description and comments from the clipboard.


    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate Smart Attachments via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Smart Attachments. You're prompted to log into MyAtlassian. Smart Attachments begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your JIRA instance.

    To find older Smart Attachments versions compatible with your instance, you can look through our version history page.

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