Customers have installed this add-on in at least 300 active instances.
    by StiltSoftAtlassian Verified
    StiltSoft is an Atlassian Verified vendor. Verified vendors demonstrate Atlassian standards for add-on quality, reliability, and support.

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    for JIRA Server 6.2 - 7.2.6 and more versions
    Versions available for JIRA Server 6.0 - 6.1.9
    This add-on isn't formally supported, but you can ask a question via Atlassian Answers.

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    StiltSoft supports this add-on.

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    Data Center
    This add-on is compatible with the clustering and high-availability capabilities of our products.

    Efficiently manage attachments and rapidly distribute your files among appropriate categories for better navigability

    Efficiently manage attachments and rapidly distribute your files among appropriate categories for better navigability

    Manage revisions and edit documents in MS Office

    Discuss files and document revisions with team

    Set up categories per issue type with restrictions

    Directly edit your Word documents, Excel workbooks, PowerPoint presentations and Visio drawings in MS Office and keep document revisions in your JIRA.

    Take advantage of comment threads when discussing contents of documents in JIRA or track modifications and updates in your files with comments.

    Manage the set of categories for each project or use a useful capability to restrict access to each attachment category for the appropriate users, groups or roles.

    More details

    Smart Attachments is a real catch when you work with multiple attachments in each JIRA issue. Now you can easily manage them, as follows:

    • create categories per issue types and further distribute attachments among categories;
    • comment on attachments and document revisions;
    • drag and drop files to or among attachment categories;
    • use revisions for keeping distinct file versions within one document;
    • edit your documents, workbooks, presentations and drawings in MS Office;
    • send attachments to emails of your colleagues and partners from JIRA;
    • search for issues with attachments by name, format, document name or uploader;
    • customize attachment management experience with validators, conditions and post-functions;
    • restrict access to certain categories for users, groups or roles;
    • perform bulk actions (group removal, archive download, category migration or archivation to category);
    • import configuration from other JIRA projects.

    Submit new ideas to our feedback portal or request a demo.

    User reviews

    Sign in to write a review »
    by Jonas Hauser on 2016-10-24
    Add-On with folders for attachments and with revision control for every file or image. An improve for Jira Issue attachments.
    Was this review helpful?YesNo
    by Philippe Ducassé on 2016-10-19
    Smart attachment is a very good plug. But, we have problems for request. For example, we try to search on the name of category. Do you have a solution ?
    Was this review helpful?YesNo


    Hello, Philippe.

    Thanks for your review. Could you please describe you use case for attachment search by categories and send it to vrukevich@stiltsoft.com

    As of now, the add-on supports the attachment lookup by name, document name and uploader. You can find details at https://docs.stiltsoft.com/display/CATAT/Searching+for+issues+with+attachments

    We will consider the addition of this capability in future releases.

    by Yaniv Elbaz on 2016-05-31
    Many of our JIRA issues include dozens of screenshots and attachments of various versions and revisions. Before installing Smart Attachments, we used to delete old attachments, which made us lose track of previous versions. Smart Attachments helps us easily organize attachment revisions and file types in different folders, handle revisions, edit attachment names on the spot, and basically do almost everything we could imagine. Great add-on, and we're looking forward to the upcoming features. Thanks!
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    by Philipp Eckelmann on 2015-12-22
    Some of the functions provided by Smart Attachements would be expected to be core JIRA features. So, this add-on became essential for us in collaboration. Thanks a lot.
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    by Jeehoon Song on 2015-12-18
    We have installed this add-on for the sole purpose of locking down permission of attachments per group/roles, and it definitely fulfilled our needs. It appears the add-on offers much more functionality than the ones we needed, and our team looks forward to exploring them all!
    Was this review helpful?YesNo


    Pricing details are loading…

    Paid-via-Atlassian pricing FAQ

    How does server add-on pricing work?

    Server products and add-ons are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and add-on licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If add-on pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing tier?

    For JIRA Server 7.0 or later, the add-on tier should match the maximum tier of the licensed JIRA applications on your instance. For example, if you're running JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for add-ons.

    For versions of JIRA Server prior to 7.0, the add-on tier should match the licensed user tier for JIRA. Even if fewer users want to use the add-on than your JIRA license, the two licenses should match exactly.

    Do you offer academic, community, or open-source licenses?

    For server add-ons, purchase and renewal is half-price if you have an academic license for your Atlassian host application. Server add-ons are always free for community and open-source licenses. Cloud add-ons do not have discounted or free licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server add-ons, you can extend your add-on trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the add-on listing in UPM from your Atlassian host application, and you're all set.

    How can I buy add-ons for my legacy JIRA Server or Confluence Server license?

    If you own a legacy JIRA Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy add-on pricing is no longer available. You have two options for add-on purchasing:

    • Purchase the add-on at the non-legacy Unlimited (10000+ users) tier.
    • Renew your JIRA or Confluence license at a non-legacy tier, then purchase the add-on at the same tier.

    Learn more


    StiltSoft is Atlassian Verified. Verified add-on vendors demonstrate high quality, reliability, and business traction. Learn more

    StiltSoft supports Smart Attachments. You can visit the support site to get help.

    Get support


    Version 1.14.0 JIRA Server 6.2 - 7.2.6 Released 2016-12-05


    Added a capability to comment on attachments in JIRA


    New in this release

    Added a capability to comment on attachments in JIRA.

    Now you can discuss individual attachments or attachment revisions in separate comment threads as it is possible in Confluence.

    Use the wiki markup, mention JIRA users, view comments for specific attachment revisions and discuss documents without spamming issue comments.

    The new version of add-on also includes the following features:

    • Added validation of special symbols when renaming attachments in JIRA.
    • Extended the set of events collected by Google Analytics.

    See the full release notes.


    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate Smart Attachments via search. The appropriate add-on version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Smart Attachments. You're prompted to log into MyAtlassian. Smart Attachments begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your JIRA instance.

    To find older Smart Attachments versions compatible with your instance, you can look through our version history page.

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