609
Customers have installed this add-on in at least 609 active instances.
    by Riada DevelopmentAtlassian Verified
    Riada Development is an Atlassian Verified vendor. Verified vendors demonstrate Atlassian standards for add-on quality, reliability, and support.

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    for JIRA Server 7.0.0 - 7.2.0 and more versions
    Versions available for JIRA Server 4.4 - 6.4.14
    Unsupported
    This add-on isn't formally supported, but you can ask a question via Atlassian Answers.

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    Supported
    Riada Development supports this add-on.

    Get support

    Data Center
    This add-on is compatible with the clustering and high-availability capabilities of our products.

    The ALL-IN-ONE Notification Assistant for JIRA, it’s all you’ll ever need

    The ALL-IN-ONE Notification Assistant for JIRA, it’s all you’ll ever need

    Send notifications to anyone based on any JQL

    Create great looking email templates

    Notify HipChat rooms or external REST-API

    You can specify any JQL query and trigger the notification to be sent based on time definitions or events. Send notifications outside JIRA or to Service Desk customers and customize the email to fit you specific needs.

    Specify email subject, email theme, email message and email footer, include your logo and decide which fields should be displayed in the notification

    Send your notifications to a HipChat room, add issue comments or call external REST-APIs to trigger you own internal or external system

    More details

    Create notifications based on any JQL query. You can configure the notifications to trigger at any point in time and at any given interval.

    Create great looking email notification templates!

    • Customize the email theme, email subject, body and footer, add a logo. Decide which fields should be presented in the email. Customize the field names displayed in the email

    Trigger your notification based on JIRA events or depending on values in Date/Time Custom Fields on issues found by the JQL query.

    Automatically publish your notifications to HipChat. Notify an internal och external REST-API to let users/system know about the notification. Automatically add comments to issues found by the specified JQL.

    Some possible use cases

    • Remind users that due dates are coming up in a few days
    • Deliver a report on critical issues to your managers
    • Use any other possible JQL query to fire a notification to anyone (even users outside of JIRA)

    Help your users act on issues in time!

    User reviews

    (22)
    Sign in to write a review »
    by Ewa Boloczko on 2016-08-24
    Very easy, very nice plugin, only one simple thing should be improved: while designing the template we can add custom fields from JIRA, which is cool. But the list of fields is not not sorted alphabetically...I have lot of custom fields, and for me it's very painful process to find correct one. Thanks!
    Was this review helpful?YesNo

    Riada Development

    Thanks for your feedback Ewa! We have, just for you, released a new version with sorted fields in the email template configuration. Thanks again! Cheers //Mathias [Riada]

    by Shehan Lena on 2016-08-11
    Actually very good support. Had an issue which I thought was them - turned out to be a user error. They came in, did a screen share session and we figured it out. Good product as well and easy to configure.
    Was this review helpful?YesNo
    by Moshe E on 2016-05-23
    Dear Riada, Great add-on. Really helpful. One point that I feel it's missing that would really be helpful. Line numbers or total rows in the email report. Please implement. Thanks
    Was this review helpful?YesNo
    by Pierre-Éric Marez on 2016-04-22
    Great add-on! Do an amazing job with custom emails and allow you to set up various triggering configuration.
    Was this review helpful?YesNo
    by Admin on 2016-01-28
    Love this add-on. It allows me to have custom emails and workflows for those emails in my service desk.
    Was this review helpful?YesNo

    Pricing

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    Paid-via-Atlassian pricing FAQ

    How does server add-on pricing work?

    Server products and add-ons are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and add-on licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If add-on pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing tier?

    For JIRA Server 7.0 or later, the add-on tier should match the maximum tier of the licensed JIRA applications on your instance. For example, if you're running JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for add-ons.

    For versions of JIRA Server prior to 7.0, the add-on tier should match the licensed user tier for JIRA. Even if fewer users want to use the add-on than your JIRA license, the two licenses should match exactly.

    Do you offer academic, community, or open-source licenses?

    For server add-ons, purchase and renewal is half-price if you have an academic license for your Atlassian host application. Server add-ons are always free for community and open-source licenses. Cloud add-ons do not have discounted or free licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server add-ons, you can extend your add-on trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the add-on listing in UPM from your Atlassian host application, and you're all set.

    How can I buy add-ons for my legacy JIRA Server or Confluence Server license?

    If you own a legacy JIRA Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy add-on pricing is no longer available. You have two options for add-on purchasing:

    • Purchase the add-on at the non-legacy Unlimited (10000+ users) tier.
    • Renew your JIRA or Confluence license at a non-legacy tier, then purchase the add-on at the same tier.

    Learn more

    Support

    Riada Development is Atlassian Verified. Verified add-on vendors demonstrate high quality, reliability, and business traction. Learn more

    Riada Development supports Notification Assistant for JIRA. You can visit the support site to get help.

    Get support

    Versions

    Version 5.2.7 JIRA Server 7.0.0 - 7.2.0 Released 2016-08-25

    Summary

    Minor improvements

    Details

    Fields sorted when selecting in email template configuration

    Installation

    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate Notification Assistant for JIRA via search. The appropriate add-on version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Notification Assistant for JIRA. You're prompted to log into MyAtlassian. Notification Assistant for JIRA begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your JIRA instance.

    To find older Notification Assistant for JIRA versions compatible with your instance, you can look through our version history page.

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