Customers have installed this add-on in at least 593 active instances.
    by resolution Reichert Network Solutions GmbHAtlassian Verified
    resolution Reichert Network Solutions GmbH is an Atlassian Verified vendor. Verified vendors demonstrate Atlassian standards for add-on quality, reliability, and support.

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    for JIRA Server 6.4 - 7.3.5 and more versions
    Versions available for JIRA Server 6.1 - 6.3.15
    This add-on isn't formally supported, but you can ask a question via Atlassian Answers.

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    JIRA Service Desk
    This add-on is compatible with JIRA Service Desk.
    resolution Reichert Network Solutions GmbH supports this add-on.

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    Data Center
    This add-on is compatible with the clustering and high-availability capabilities of our products.
    JIRA Service Desk
    This add-on is compatible with JIRA Service Desk.

    JIRA SAML SSO Improve User Simplicity-Focus on Your Work, Not on Entering Passwords; Support ADFS, Azure AD and GSuite/Google Apps

    JIRA SAML SSO Improve User Simplicity-Focus on Your Work, Not on Entering Passwords; Support ADFS, Azure AD and GSuite/Google Apps

    Single Sign On (SSO) with SAML 2.0

    Feature Rich

    Outstanding Technical Support

    Sign in without reentering passwords;

    Delegate authentication to SAML 2.0 Identity Providers;

    Supports multiple IdPs.

    Authenticate JIRA Service Desk customers;

    Create and update users on the fly during SAML login;

    Support Configuration via Meta Data and Data Center Edition.

    Rated 4.9 out of 5.0 for customer satisfaction at our Customer Support Portal;

    Configuration help (WebEx) throughout evaluation.

    More details

    SAML SingleSignOn (SSO) for JIRA and JIRA Service Desk delegates authentication to SAML 2.0 IdP. Compatible with most IdPs. Resolution GmbH provides:

    • business class support for Microsoft ADFS and Azure AD;
    • standards based compatiblity with Shibboleth, Onelogin, Ping, Google Apps, Okta, Centrify, Salesforce, Oracle, Bitium, SimpleSAMLphp, OpenAM, RSA, IBM, WSO2, NetIQ.


    • Users can be created and updated on-the-fly with data from SAML attributes;
    • Support Multiple IdPs;
    • Customisable IdP selection, error and logged-out page;
    • Support Configuration via Meta Data and Data Center;
    • Authenticate JIRA Service Desk customers

    Get Started

    • Basic Requirements: SAML 2.0 IdP
    • No configuration file changes or restarts needed.
    • Setup Guides for ADFS and Azure AD, GSuite (Google App)
    • To authenticate JIRA Service Desk customers, additional configuration is required, view setup guide.
    • Technical support (also during evaluation):click here.

    This SAML Single Sign On Plugin is also available for Confluence!

    User reviews

    Sign in to write a review
    by Paul finneran on 2016-06-21
    We engaged with Reichert Support to solve a critical business issue for us. I would strongly recommend their support services, speed, responsiveness, solution quality, communication were all perfect. In all, I am very satisfied with the service we received and recommend the solution
    2 out of 2 found this review helpful
    Was this review helpful?YesNo
    by Bert van Dijk [TMC.nl] on 2016-03-16
    We just installed the add-on, but had an issue with the configuration. We sent an email, got response within 3 hours and the same day, a Webex meeting was planned to solve the issue. Very good service! The product is working as expected.
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    by Mathias Seiler on 2015-07-23
    Works great! Without any issues with ADFS, wondering why this is not standard for Atlassian products since they seem targeted at enterprises. Thanks for this plugin!
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    by Suvajit Das on 2015-04-14
    Great Plug-In.. Simple to configure.. Few tricks are there but these guys have an amazing support. Amazing product with amazing product support ...!!!
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    by Adam Serafini on 2015-02-19
    Great plug-in. Worked first time when integrating with WSO2 Identity Server.
    Was this review helpful?YesNo


    Pricing details are loading…

    Paid-via-Atlassian pricing FAQ

    How does server add-on pricing work?

    Server products and add-ons are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and add-on licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If add-on pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing tier?

    For JIRA Server 7.0 or later, the add-on tier should match the maximum tier of the licensed JIRA applications on your instance. For example, if you're running JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for add-ons.

    For versions of JIRA Server prior to 7.0, the add-on tier should match the licensed user tier for JIRA. Even if fewer users want to use the add-on than your JIRA license, the two licenses should match exactly.

    Note: While this add-on has features specific to JIRA Service Desk, the add-on is technically available across the whole JIRA instance. Therefore the above guidelines for the license tier still apply.

    Do you offer academic, community, or open-source licenses?

    For server add-ons, purchase and renewal is half-price if you have an academic license for your Atlassian host application. Server add-ons are always free for community and open-source licenses. Cloud add-ons do not have discounted or free licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server add-ons, you can extend your add-on trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the add-on listing in UPM from your Atlassian host application, and you're all set.

    How can I buy add-ons for my legacy JIRA Server or Confluence Server license?

    If you own a legacy JIRA Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy add-on pricing is no longer available. You have two options for add-on purchasing:

    • Purchase the add-on at the non-legacy Unlimited (10000+ users) tier.
    • Renew your JIRA or Confluence license at a non-legacy tier, then purchase the add-on at the same tier.

    Learn more

    resolution Reichert Network Solutions GmbH is an vendor, committed to providing support for their add-ons at least 8 hours a day, 5 days a week.

    Vendor support resources


    Find out how this add-on works.

    Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this add-on.


    Version 0.14.6 JIRA Server 6.4 - 7.3.5 Released 2017-02-27


    IdP by entering email address, Variable skew setting, group names to lowercase


    • Select Identity Provider by entering email address.
    • Variable skew setting for SAML-response validity dates.
    • Option to convert group names to lowercase.
    • Exclude default page templates from plugin configuration.
    • Fixed bug: The plugin now filters inactive user when searching an admin user for user creation/update.


    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate SAML Single Sign On (SSO) for JIRA via search. The appropriate add-on version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for SAML Single Sign On (SSO) for JIRA. You're prompted to log into MyAtlassian. SAML Single Sign On (SSO) for JIRA begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your JIRA instance.

    To find older SAML Single Sign On (SSO) for JIRA versions compatible with your instance, you can look through our version history page.

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