Customers have installed this add-on in at least 712 active instances.
    by resolution Reichert Network Solutions GmbHAtlassian Verified
    resolution Reichert Network Solutions GmbH is an Atlassian Verified vendor. Verified vendors demonstrate Atlassian standards for add-on quality, reliability, and support.

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    for JIRA Server 6.4 - 7.4.1 and more versions
    Versions available for JIRA Server 6.1 - 6.3.15
    JIRA Service Desk
    This add-on is compatible with JIRA Service Desk.
    resolution Reichert Network Solutions GmbH supports this add-on.

    Get support

    Data Center
    This add-on is compatible with the clustering and high-availability capabilities of our products.
    JIRA Service Desk
    This add-on is compatible with JIRA Service Desk.

    JIRA SAML SSO Improve User Simplicity-Focus on Your Work, Not on Entering Passwords; Support ADFS, Azure AD and GSuite/Google Apps

    JIRA SAML SSO Improve User Simplicity-Focus on Your Work, Not on Entering Passwords; Support ADFS, Azure AD and GSuite/Google Apps

    Single Sign On (SSO) with SAML 2.0

    Powerful and Flexible Feature

    Outstanding Technical Support

    Delegate authentication to SAML 2.0 Identity Providers;

    Listed in Azure AD Gallery, integrate JIRA and Azure AD without paying for premium account, view tutorial.

    Technology Partner with RSA SecurID and GSuite

    Authenticate JIRA Service Desk customers;

    Support multiple IdPs, SAML-requests signing, encrypted SAML-responses;

    Create and update users on the fly during SAML login;

    Support Configuration via Meta Data and Data Center.

    Rated 4.9 out of 5.0 for customer satisfaction at our Customer Support Portal;

    Free configuration help throughout evaluation, select a time slot for Screen-Share Configuration Sessions here.

    Atlassian Verified Vendor

    More details

    SAML SingleSignOn (SSO) for JIRA and JIRA Service Desk delegates authentication to SAML 2.0 IdP. Compatible with most IdPs. Resolution GmbH provides:

    • Business class support for Microsoft ADFS, Azure AD, GSuite
    • Standards based compatiblity with Shibboleth, Onelogin, Ping, Okta, Centrify, Salesforce, Bitium, OpenAM, RSA, WSO2, NetIQ, Keycloak,etc.
    • Listed in Azure AD Gallery.


    • Users can be created and updated on-the-fly with data from SAML attributes;
    • Support for Multiple IdPs, signing SAML-requests, encrypted SAML-responses;
    • Customisable IdP selection, error and logged-out page;
    • Support Configuration via Meta Data and Data Center;
    • Authenticate JIRA Service Desk customers,view setup guide.

    Get Started

    This SAML SSO Plugin is also available for Confluence, Bitbucket!

    User reviews

    Sign in to write a review
    by Martin Haagen on 2017-07-07
    This is a great add-on. It's easy to configure and the support is really fast and helpful. The possibility to fully test SSO before redirecting all users to use it is really good.
    Was this review helpful?YesNo
    by Niclas Sandström [Riada] on 2017-05-17
    Easy to setup. Good test-facility combined with excellent support and willingness to improve their product!
    Was this review helpful?YesNo
    by Joshua Bayfield on 2017-05-16
    A fantastic add-on - works brilliantly after a little bit of configuration, and doesn't require trawling through pages of documentation to get it set up with your own IDP.
    Was this review helpful?YesNo
    by Carl Fridman on 2017-05-15
    Great plugin that work out of the box. Great support and fast response from vendor. Without a doubt the best SAML SSO plugin on the Atlassian market.
    Was this review helpful?YesNo
    by Johannes Borrmann on 2017-05-04
    Best SSO plugin I've tested, very feature rich and very responsive vendor.
    Was this review helpful?YesNo


    Pricing details are loading…

    Paid-via-Atlassian pricing FAQ

    How does server add-on pricing work?

    Server products and add-ons are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and add-on licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If add-on pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Add-ons are billed based on the number of users in your host product. For JIRA Server 7.0 or later, the add-on tier should match the maximum tier of the licensed JIRA products on your instance. For example, if you're running JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for add-ons. For versions of JIRA Server prior to 7.0, the add-on tier should match the licensed user tier for JIRA. Even if fewer users want to use the add-on than your JIRA license, the two licenses should match exactly.Note: While this add-on has features specific to JIRA Service Desk, the add-on is technically available across the whole JIRA instance. Therefore the above guidelines for the license tier still apply.

    Do you offer academic, community, or open-source licenses?

    For server add-ons, purchase and renewal is half-price if you have an academic license for your Atlassian host product. Server add-ons are always free for community and open-source licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server add-ons, you can extend your add-on trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the add-on listing in UPM from your Atlassian host product, and you're all set.

    How can I buy add-ons for my legacy JIRA Server or Confluence Server license?

    If you own a legacy JIRA Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy add-on pricing is no longer available. You have two options for add-on purchasing:

    • Purchase the add-on at the non-legacy Unlimited (10000+ users) tier.
    • Renew your JIRA or Confluence license at a non-legacy tier, then purchase the add-on at the same tier.

    Learn more

    resolution Reichert Network Solutions GmbH is an vendor, committed to providing support for their add-ons at least 8 hours a day, 5 days a week.

    Vendor support resources


    Find out how this add-on works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this add-on.


    Version 0.15.4 JIRA Server 6.4 - 7.4.1 Released 2017-07-19


    Bug fixes and enhancements, https://wiki.resolution.de/x/joDzBQ


    This version has limitations for the Customer Portal when using JIRA 6 with the Service Desk Plugin. See https://wiki.resolution.de/x/wwPKBQ.

    New features

    • Added possibility to redirect to the login page if a Request Header is present
    • Encryption/Signing-Certificates can be included in the SP metadata by adding the parameter signing or encryption to the Metadata URL (.../plugins/servlet/samlsso/metadata?signing&encryption)

    Bug fixes and enhancements

    • Fixed issues when clicking links in MS Office documents
    • Fixed an issue that users from LDAP directories were not assigned to groups from directory "Default group membership" during first login
    • Fixed an issue that the Base URL check failed with a message like "abc.com does not start with abc.com/"
    • Hided SAML Single Sign On Administration Link for non-system-administrators
    • Added appropriate error message when accessing the configuration page without System Administrator-privileges
    • Override logout URL now also works for the mobile view in JIRA 7


    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate SAML Single Sign On (SSO) for JIRA via search. The appropriate add-on version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for SAML Single Sign On (SSO) for JIRA. You're prompted to log into MyAtlassian. SAML Single Sign On (SSO) for JIRA begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your JIRA instance.

    To find older SAML Single Sign On (SSO) for JIRA versions compatible with your instance, you can look through our version history page.

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