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Customers have installed this add-on in at least 130 active instances.
    by Redmoon Software Ltdfor JIRA Server 6.0 - 7.2.2
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    This add-on isn't formally supported, but you can ask a question via Atlassian Answers.

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    Supported
    Redmoon Software Ltd supports this add-on.

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    Data Center
    This add-on is compatible with the clustering and high-availability capabilities of our products.

    Do you want to be able to change Comment security defaults? Now you can

    Do you want to be able to change Comment security defaults? Now you can

    Specify security defaults globally

    Specify security defaults for a project

    Force Selection of role if default is not present

    Specify the defaults security role for comments for all projects. Service Desk features only available for Service Desk 3

    Specify the defaults security role for comments for particular projects. This will override any globally defined security defaults for this project.

    If the default role you specify is not present then you can force the user to make a selection.

    More details

    This plugin allows you to set the default security level for comments and/or change the color of the comment field to highlight visibility. The settings can be applied globally for all JIRA projects and/or at the project level.

    Specify different defaults for:

    • Add comment
    • Add attachment
    • Log work
    • Link issues
    • Edit Issue
    • Assign Issue
    • Transitions (also specify per-transition defaults)

    If the role specified as the default is not in the role list then you are able to force the user to select a value.

    .

    Set the background and/or border color of the comment field for comments that are "Viewable to all users" or all the other security settings.

    .

    Restrict access to which users will get default values.

    .

    Service Desk customers can now have basic security defaults (add/edit comment, transitions and log work) for internal comments. Colorization of comments are also available for these screens.

    .

    NOTE:

    • Any feature requests are welcome
    • This WILL work on the JIRA Agile (Greenhopper) plugin screens

    User reviews

    (5)
    Sign in to write a review »
    by Francis Martens (iDalko) on 2015-11-15
    Excellent add-on - with great responses from the team when asking for a feature. It solves an important problem when staff forgets to set the appropriate view restriction on a comment.
    Was this review helpful?YesNo
    by Gerda Zandersone on 2014-11-19
    Nice plugin, but is there some possibility to set default comment visibility for comments created by email?
    1 out of 1 found this review helpful
    Was this review helpful?YesNo

    Redmoon Software Ltd

    Hi Gerda. I'll add it to my list of things to do (assuming it possible).

    EDIT: Hi Gerda, was hoping to add for JIRA 7 but there is still no way to know if a comment was from an email. Because of this I can't implement this. Will keep checking in the future.

    by Sarah Kopp on 2014-11-07
    May I suggest allowing role-specific defaults?
    1 out of 1 found this review helpful
    Was this review helpful?YesNo

    Redmoon Software Ltd

    Hi Sarah. Could you please contact me (click Redmoon under Comment Security Default to get to see my email address) so I can get a better understanding of what you want. Thanks Paul
    by jordan help on 2014-09-26
    Works exactly as specified, is there a chance that an update is on the way that allows specifying default comment security based on the group of the logged in user? ie user adding comment is part of "mygroup" so their comment security defaults to "mygroup" while all other users have no security applied?
    Was this review helpful?YesNo

    Redmoon Software Ltd

    Can't promise anything but will add to todo list and see if this is viable. Please contact me (click Redmoon under Comment Security Default to get to see my email address)
    by Jan Cornelissen on 2014-09-23
    would be perfect if we could set a default for every distinct transition, to keep agent-developper comments internal, and agent-customer comments open for all.
    Was this review helpful?YesNo

    Redmoon Software Ltd

    Have talked to Jan and in the process of adding defaults based on individual transitions as well as a global default

    Pricing

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    Paid-via-Atlassian pricing FAQ

    How does server add-on pricing work?

    Server products and add-ons are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and add-on licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If add-on pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing tier?

    For JIRA Server 7.0 or later, the add-on tier should match the maximum tier of the licensed JIRA applications on your instance. For example, if you're running JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for add-ons.

    For versions of JIRA Server prior to 7.0, the add-on tier should match the licensed user tier for JIRA. Even if fewer users want to use the add-on than your JIRA license, the two licenses should match exactly.

    Do you offer academic, community, or open-source licenses?

    For server add-ons, purchase and renewal is half-price if you have an academic license for your Atlassian host application. Server add-ons are always free for community and open-source licenses. Cloud add-ons do not have discounted or free licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server add-ons, you can extend your add-on trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the add-on listing in UPM from your Atlassian host application, and you're all set.

    How can I buy add-ons for my legacy JIRA Server or Confluence Server license?

    If you own a legacy JIRA Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy add-on pricing is no longer available. You have two options for add-on purchasing:

    • Purchase the add-on at the non-legacy Unlimited (10000+ users) tier.
    • Renew your JIRA or Confluence license at a non-legacy tier, then purchase the add-on at the same tier.

    Learn more

    Support

    Paul Clark supports Comment Security Default. You can visit the developer's homepage to get help.

    Go to the developer's site

    Versions

    Version 2.5.1 JIRA Server 6.0 - 7.2.2 Released 2016-08-23

    Summary

    Fixed issue for Service Desk issues where the colour isn't set

    Installation

    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate Comment Security Default via search. The appropriate add-on version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Comment Security Default. You're prompted to log into MyAtlassian. Comment Security Default begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your JIRA instance.

    To find older Comment Security Default versions compatible with your instance, you can look through our version history page.

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