Customers have installed this add-on in at least 226 active instances.
    by ProjectBalmfor JIRA Server 7.0.0 - 7.3.3 and more versions
    Versions available for JIRA Server 6.3 - 6.4.14
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    JIRA Service Desk
    This add-on is compatible with JIRA Service Desk.
    ProjectBalm supports this add-on.

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    Data Center
    This add-on is compatible with the clustering and high-availability capabilities of our products.
    JIRA Service Desk
    This add-on is compatible with JIRA Service Desk.

    Risk management for an agile world

    Risk management for an agile world

    Risk register

    Risk treatment

    Risk matrix

    Risks are listed in order of exposure severity, along with their statuses and treatments.

    Select a treatment strategy: Accept, Avoid, Mitigate, or Transfer. Outline your treatment plan. Specify the Residual Risk parameters.

    Include a risk matrix gadget on your dashboard. Each matrix can be configured to show Original or Residual risk, and can even display risks from multiple projects.

    More details

    This add-on lets you designate selected JIRA projects as risk registers. It carefully configures those projects to support the creation and management of risk issues, which are assigned a custom 'Risk' type.

    You can work with risk issues in the same way that you do other types of issue: add comments to them, link them to other issues, watch them, attach images, and so on. In addition, risk issues have custom fields that let you assign a probability and an impact level, which together determine the exposure of the risk. You can then assign a treatment strategy to a risk. A custom workflow guides you through this process of analyzing and treating risks, and keeps track of where each risk is in that process.

    With your risks defined, you can view them as a list, or as a risk matrix. If you manage several projects, you may appreciate being able to view an aggregate risk matrix, populated by risks across selected projects.

    The matrix dimensions can be customized: 4x4, 5x5, 4x6, 5x4, etc.

    User reviews

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    by Juan Carlos Gil Montoro on 2017-02-03
    After the pre-sales contact I had with ProjectBalm, possibly the best I've ever had in my 25 years of experience, everything has gone on rails. We adapted Risk Register to my company extringent quality system with some internal development together with ProjectBalm's help and it is now being used by all my section projects. The usability of the tool actually compels to perform risk management! Look no further.
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    by Sean Coberly on 2016-10-21
    We are a health care software company and were looking for something to simplify risk management as part of our security program. As we are already heavily invested in Jira we hoped to find something that would help minimize duplication of effort. After trying other options we settled on Risk Register by ProjectBalm and never looked back. I am not a technical person and personally only started using Jira a few months ago and still this add-on was so user friendly and customization that I had little trouble setting it up to work the way we wanted it to. Whats more, the few things I thought of to add, it turns out were already there, such as definitions and help notes included with the custom fields. Finally I have been greatly impressed with the prompt response to the few questions I did end up having. This is a must buy for your risk management program.
    Was this review helpful?YesNo
    by Mark Adams on 2016-07-11
    The latest release is excellent and provides a well-integrated and user-friendly risk management add-on for your projects. It's easy to customize the matrix for your own needs, and simple to roll out to existing projects or to create new standalone Risk Register projects. Great support and frequent updates provided too. Highly recommended.
    Was this review helpful?YesNo
    by Thomas Malmberg on 2016-05-10
    The Risk Register add-on works for both project risk management as well as enterprise risk management. The support from the author is great and this add-on is also under constant development.
    Was this review helpful?YesNo
    by Shaun Johnston on 2015-12-15
    This risk management add-on works great for us, give a simple and easy to read chart that allows us to view our risks at a glance.
    0 out of 1 found this review helpful
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    Paid-via-Atlassian pricing FAQ

    How does server add-on pricing work?

    Server products and add-ons are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and add-on licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If add-on pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing tier?

    For JIRA Server 7.0 or later, the add-on tier should match the maximum tier of the licensed JIRA applications on your instance. For example, if you're running JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for add-ons.

    For versions of JIRA Server prior to 7.0, the add-on tier should match the licensed user tier for JIRA. Even if fewer users want to use the add-on than your JIRA license, the two licenses should match exactly.

    Note: While this add-on has features specific to JIRA Service Desk, the add-on is technically available across the whole JIRA instance. Therefore the above guidelines for the license tier still apply.

    Do you offer academic, community, or open-source licenses?

    For server add-ons, purchase and renewal is half-price if you have an academic license for your Atlassian host application. Server add-ons are always free for community and open-source licenses. Cloud add-ons do not have discounted or free licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server add-ons, you can extend your add-on trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the add-on listing in UPM from your Atlassian host application, and you're all set.

    How can I buy add-ons for my legacy JIRA Server or Confluence Server license?

    If you own a legacy JIRA Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy add-on pricing is no longer available. You have two options for add-on purchasing:

    • Purchase the add-on at the non-legacy Unlimited (10000+ users) tier.
    • Renew your JIRA or Confluence license at a non-legacy tier, then purchase the add-on at the same tier.

    Learn more

    ProjectBalm provides support for this add-on.

    Vendor support resources


    Find out how this add-on works.

    Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this add-on.


    Version 3.6.1 JIRA Server 7.0.0 - 7.3.3 Released 2017-03-24


    (JIRA 7.x) Minor bugs fixed


    This release fixes a couple of minor bugs:

    • FIXED: Now the Exposure delete button appears unless there is only one remaining exposure.
    • FIXED: The add-on was adopting for its own use certain pre-existing custom fields: Impact, Probability, Treatment, etc; causing problems for customers who had previously installed other risk management products. Now the add-on always creates its owncustom fields.
    • NEW: A licensing attribution page has been added in compliance with Open Software licensing conditions.
    • IMPROVED: The section heading on the administration page has been changed.


    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate Risk Register via search. The appropriate add-on version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Risk Register. You're prompted to log into MyAtlassian. Risk Register begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your JIRA instance.

    To find older Risk Register versions compatible with your instance, you can look through our version history page.

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