Customers have installed this add-on in at least 14 active instances.
    by Praecipio Softwarefor JIRA Server 7.0.0 - 7.3.5 and more versions
    Versions available for JIRA Server 6.3 - 6.4.14
    This add-on isn't formally supported, but you can ask a question via Atlassian Answers.

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    JIRA Service Desk
    This add-on is compatible with JIRA Service Desk.
    Praecipio Software supports this add-on.

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    Data Center
    This add-on is compatible with the clustering and high-availability capabilities of our products.
    JIRA Service Desk
    This add-on is compatible with JIRA Service Desk.

    Automate your eSignature process for faster, more traceable signatures, approvals, and transactions

    Automate your eSignature process for faster, more traceable signatures, approvals, and transactions




    Link your DocuSign templates to JIRA workflows to send the right eSignature document at the right time.

    As your documents are signed, your JIRA issue advances automatically through the workflow.

    Activity panels in your JIRA issue provide full traceability of your document's lifecycle, from creation to completion.

    More details

    DocuSign for JIRA allows you to associate, automate, and track eSignatures from within a JIRA issue. Advance to the signature step of your JIRA workflow and automatically send associated DocuSign templates to recipients. With two-way field syncing, capture notes and other information from your DocuSign documents directly inside JIRA issue fields and vice versa. As your document moves through the eSignature process, your JIRA issue status will automatically update. Get a granular view of eSignature actions with DocuSign activity panels in your JIRA issue.

    DocuSign for JIRA offers business critical functionality for teams across your organization.

    Additional Features & Functionality

    • Carrier-grade infrastructure
    • Enterprise security
    • ISO 27001:2013 and SSAE 16, SOC 1 Type 2, SOC 2 Type 2 Certified

    Got Confluence? Check out DocuSign for Confluence to further accelerate your eSignature process.

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    Paid-via-Atlassian pricing FAQ

    How does server add-on pricing work?

    Server products and add-ons are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and add-on licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If add-on pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing tier?

    For JIRA Server 7.0 or later, the add-on tier should match the maximum tier of the licensed JIRA applications on your instance. For example, if you're running JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for add-ons.

    For versions of JIRA Server prior to 7.0, the add-on tier should match the licensed user tier for JIRA. Even if fewer users want to use the add-on than your JIRA license, the two licenses should match exactly.

    Note: While this add-on has features specific to JIRA Service Desk, the add-on is technically available across the whole JIRA instance. Therefore the above guidelines for the license tier still apply.

    Do you offer academic, community, or open-source licenses?

    For server add-ons, purchase and renewal is half-price if you have an academic license for your Atlassian host application. Server add-ons are always free for community and open-source licenses. Cloud add-ons do not have discounted or free licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server add-ons, you can extend your add-on trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the add-on listing in UPM from your Atlassian host application, and you're all set.

    How can I buy add-ons for my legacy JIRA Server or Confluence Server license?

    If you own a legacy JIRA Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy add-on pricing is no longer available. You have two options for add-on purchasing:

    • Purchase the add-on at the non-legacy Unlimited (10000+ users) tier.
    • Renew your JIRA or Confluence license at a non-legacy tier, then purchase the add-on at the same tier.

    Learn more

    Praecipio Software provides support for this add-on.

    Vendor support resources


    Find out how this add-on works.

    Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this add-on.


    Version 1.2-GA-4-JIRA7 JIRA Server 7.0.0 - 7.3.5 Released 2017-03-27


    Automatic Attachment on Complete, Improved DS Connection Feedback


    DocuSign for JIRA 1.2 now offers automatic attachments of completed DocuSign envelopes to associated JIRA issues and greatly improved DocuSign connection feedback to help you get started.

    Additional Features and Bug Fixes

    • Audit Tab Intermittent 500 Errors
    • Disable Browser Auto-fill for DS Connection
    • Improved DS Connection Feedback
    • Autocomplete Should Not Allow Email Addresses


    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate DocuSign for JIRA eSignatures via search. The appropriate add-on version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for DocuSign for JIRA eSignatures. You're prompted to log into MyAtlassian. DocuSign for JIRA eSignatures begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your JIRA instance.

    To find older DocuSign for JIRA eSignatures versions compatible with your instance, you can look through our version history page.

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