180
Customers have installed this app in at least 180 active instances.
    by Plugins4Peoplefor Jira Server 7.2.0 - 7.5.3 and more versions
    Versions available for Jira Server 6.0 - 7.1.10
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    Plugins4People supports this app.

    Get support

    Data Center
    This app is compatible with the clustering and high-availability capabilities of our products.
    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Smart way to tackle with duplicates by using Issue Merger plugin

    Smart way to tackle with duplicates by using Issue Merger plugin

    Take Control on Merge Process

    Conditional Merge

    Automation Merge

    You can choose between three strategies to merge:

    - As a part of workflow using provided post-function

    - Use dedicated action as Issue Operation with forced fields scope

    - Use action as Issue Operation in wizard mode

    Now you can make a conditional merge based on defined rules in post function. Available rules:

    - Summary/Description contains

    - Summary/Description start with

    - Current user in group

    - Current user in project role

    Automation allows you to automatically merge issues that are equal to each other based on given rule. Automation Merge runs as a Jira service.

    More details

    This app merge issue into another one. During this operation selected data (e.g. fields or customfields) are copied to target issue. Extremely useful to help reduce repeated issues. With this plugin you can merge in workflow or if you need more control - use dedicated action from More menu. The best solution for JRA-3592.

    What data could be merged?

    • Custom fields
    • Attachments
    • Links
    • Description
    • Labels
    • Worklog
    • Priority
    • Subtasks
    • Assignee
    • Reporter
    • Issue Security Level
    • Watchers
    • Request Participants

    You can also:

    • Delete issue after merge into another one as an option.
    • Merge description into comment
    • Select target issue's status to merge
    • Add reporter of merged issue into watchers list of target issue

    How to use this plugin? Configuration contains only three steps. Read more.

    If you have any questions, please don't hesitate to contact us at plugins4people@gmail.com

    Reviews for cloud

    (4)
    Sign in to write a review
    by Oliver Röttger on 2017-08-01
    Tool is working fine. It helps our support to merge issues from customers, that do not respond on an existing issue number. But: Please implement support for the new jira versions. We are not able to upgrade our system. All plugins would work except the issue merger!
    Was this review helpful?YesNo
    by Alex Lukashov on 2017-01-16
    Good plugin which fills the big gap in tasks management activities. However the support is very unresponsive. Hope this will improve one day.
    Was this review helpful?YesNo
    by Emma Müller on 2015-10-03
    The most powerful add-on for merging issues for the Jira! Thanks o lot for this plugin.
    Was this review helpful?YesNo
    by Jeemish Modi on 2015-07-14
    We have used this plugin in our enterprise Jira and it works as expected. We needed for modifications to the plugin behaviour to suit our merge requirements and support team was pretty quick in fulfilling those requirements. it is really useful to have this plugin if you have a requirement to merge issues.
    Was this review helpful?YesNo

    Reviews for server

    (4)
    Sign in to write a review
    by Oliver Röttger on 2017-08-01
    Tool is working fine. It helps our support to merge issues from customers, that do not respond on an existing issue number. But: Please implement support for the new jira versions. We are not able to upgrade our system. All plugins would work except the issue merger!
    Was this review helpful?YesNo
    by Alex Lukashov on 2017-01-16
    Good plugin which fills the big gap in tasks management activities. However the support is very unresponsive. Hope this will improve one day.
    Was this review helpful?YesNo
    by Emma Müller on 2015-10-03
    The most powerful add-on for merging issues for the Jira! Thanks o lot for this plugin.
    Was this review helpful?YesNo
    by Jeemish Modi on 2015-07-14
    We have used this plugin in our enterprise Jira and it works as expected. We needed for modifications to the plugin behaviour to suit our merge requirements and support team was pretty quick in fulfilling those requirements. it is really useful to have this plugin if you have a requirement to merge issues.
    Was this review helpful?YesNo

    Pricing

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    Paid-via-Atlassian pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your host product. For Jira Server 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for apps. For versions of Jira Server prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Do you offer academic, community, or open-source licenses?

    For server apps, purchase and renewal is half-price if you have an academic license for your Atlassian host product. Server apps are always free for community and open-source licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian host product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Plugins4People provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Version 3.3.0 Jira Server 7.2.0 - 7.5.3 Released 2017-10-21

    Summary

    Added support for Jira Service Desk

    Details

    Request Participants are now merged.

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate Issue Merger for Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Issue Merger for Jira. You're prompted to log into MyAtlassian. Issue Merger for Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Issue Merger for Jira versions compatible with your instance, you can look through our version history page.

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