by Perspectium Corp.for Jira Cloud
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    Perspectium Corp. supports this app.

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    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Unsupported
    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Seamlessly integrate Jira Software and ServiceNow, for effective collaboration on problem resolution

    Seamlessly integrate Jira Software and ServiceNow, for effective collaboration on problem resolution

    Easy integration into Jira

    Data control at the administrator's fingertips

    Future-proof architecture

    Integration only needs a webhook, with no special developer skill required to implement. Data translation to/from the Jira data model is all managed by Perspectium, making integration easier than with developer toolkits.

    Admins configures what information is passed, and under what circumstances. This gives superior data control and security compared to API calls or developer toolkits that publish information for other apps without rules.

    Perspectium builds complete integration solutions, and maintains continuity when applications are updated. This avoids the cost of maintaining custom integrations, which can be a third of the initial development effort.

    More details

    Perspectium provides near real-time integration between Jira and ServiceNow, to improve collaboration and responsiveness of teams working on problem resolution. Perspectium Replicator synchronizes Incident tickets in ServiceNow and Issue tickets in Jira. The passing of contact information, work notes, and attachments ensures that ITIL users and developers have current information, rather than missing important information that exists in one system but not the other. Perspectium offers a complete solution available as a hosted service, rather than a toolkit that requires developer-level skills to complete the integration. The highly efficient architecture allows for the passing of large volumes of data with no impact on application performance, and allows administrators to configure the rules of eBonding within the ServiceNow application that they already know and use.

    To learn how Perspectium can support your Jira environment, visit Perspectium for more details or to request a demo.

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    Pricing

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    Versions

    Jira Cloud Released 2017-08-16

    Summary

    Ebonding with work notes and attachments

    Installation

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