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Key highlights of the appIntegrate Jira with ServiceNow for improved awareness of business priorities
Easy integration into Jira
Integration only needs a webhook, with no special developer skill required to implement. Data translation to/from the Jira data model is all managed by Perspectium, making integration easier than with developer toolkits.
Data control at the administrator's fingertips
Admins configures what information is passed, and under what circumstances. This gives superior data control and security compared to API calls or developer toolkits that publish information for other apps without rules.
Future-proof architecture
Perspectium builds complete integration solutions, and maintains continuity when applications are updated. This avoids the cost of maintaining custom integrations, which can be a third of the initial development effort.
More details
Perspectium Service Integration for Jira provides real-time, bi-directional integration with ServiceNow, the leading ITSM platform used in IT Operations. By providing visibility into the source of issues or enhancement requests, Perspectium improves Development alignment with business needs and priorities. When issues are updated, changes are automatically reflected back to the IT Ops incident record. When the issue is resolved or the story is complete, the integration automatically creates a change request for IT Ops to manage the deployment. No need to log in to another application, or deal with distracting email conversations: everyone works in their application of choice. Best of all, Perspectium is delivered as a fully managed service, so you can focus on the issues and we manage the integrations. That’s Perspectium.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policy
Security program
This app is not part of the Marketplace Bug Bounty program.
Version information
Version 1.0.0•for Jira Cloud
Release date
Aug 16th 2017
Summary
Integrate Jira with IT Operations, to improve alignment with business priorities
Payment model
Paid via Vendor
License type
Commercial