16,861
Customers have installed this app in at least 16,861 active instances.
16,861
Customers have installed this app in at least 16,861 active instances.
    by AdaptavistAtlassian Verified
    Adaptavist is an Atlassian Verified vendor. Verified vendors demonstrate Atlassian standards for app quality, reliability, and support.

    Learn more

    for JIRA Cloud, JIRA Server 7.0.0 - 7.5.0 and more versions
    Versions available for JIRA Server 3.7 - 6.4.14
    Supported
    Adaptavist supports this app.

    Get support

    JIRA Service Desk
    This app is compatible with JIRA Service Desk.
    Supported
    Adaptavist supports this app.

    Get support

    Data Center
    This app is compatible with the clustering and high-availability capabilities of our products.
    JIRA Service Desk
    This app is compatible with JIRA Service Desk.

    Enhance and automate JIRA workflows, JQL functions, custom fields, listeners and more using Groovy

    Enhance and automate JIRA workflows, JQL functions, custom fields, listeners and more using Groovy

    Enhanced JQL Searches

    Write a custom listener to set a new custom field

    Example of how to extend the Version Release event

    With a long list of extremely powerful JQL functions ScriptRunner's Enhanced Search feature will let you find he exact issue or subtask that your looking for, right when you need them.

    Respond to an event (like an issue updated event) and run a script that runs a script, calculates a value and updates a custom field.

    This screenshot shows how you can extend the Version Release event in JIRA Cloud to post a HipChat message containing all of the issues fixed in the release automatically and as they happen.

    Built-in administration/maintenance scripts

    Powerful JQL functions

    Scripted Fields

    Useful default functionality for administrators, for instance "su" to another user, copy a project etc etc, or run your own groovy scripts.

    ScriptRunner ships with a long list of extremely powerful JQL functions. For instance, query for parent tasks on attributes of their subtasks, find all issues that are blocked by unresolved bugs.

    Create your own calculated custom scripted fields with Groovy, the simple scripting language. You may never need to learn Maven!

    More details

    ScriptRunner for JIRA Cloud allows you to extend the functionality of JIRA Cloud, executing scripts to interact with JIRA as Post Functions or Event Listeners.

    Scripts can take actions such as updating an issue during a transition or performing a calculation and storing the result in a custom field on the issue.

    Administrators have the power of the Groovy programming language at their disposal to respond to events and transitions, manipulating JIRA using the REST API.

    It also allows admins and power users to quickly extend JIRA Cloud functionality to support your business processes in your workflows by scripting post functions without the hassle of writing a fully-fledged Connect Add-on.

    More details

    ScriptRunner is a collection of powerful but easy-to-use workflow functions, JQL functions, listeners and services.

    Either augment the ones provided with groovy, or write your own. You may never need to write your own java Add-on again.

    • Extra JQL Functions (like hasComments, hasAttachments, hasLinks, lastUpdated, workLogged, dateCompare, hasSubtasks, parentsOf and many more
    • Added Workflow functionality - the ability to extend your workflows to include built-in and scripted Validators, Conditions and Post-Functions
    • Scripted fields give you the ability to show fields with calculated data in issues
    • JIRA listeners gives you the ability to automate JIRA based on certain events
    • Administration built-in scripts give you the ability to bulk update issue resolutions and much more
    • Change the Behaviour of your JIRA fields
    • Make fields mandatory or Read-Only under certain conditions
    • Ability to apply server-side validation before JIRA issues are submitted and much more.

    Reviews for cloud

    (248)
    Sign in to write a review
    by Lisa Segura on 2017-08-17
    We purchased Adaptavist ScriptRunner for JIRA Cloud as one of our client's was using this same version and asked us to create and modify some scripts for them. Adaptavist provides sample scripts (although more could be added, there is enough there to write simple scripts), they provide documentation which seems to be updated and not stale, they provide paid training, and they offer quick and responsive support. Thank you!
    Was this review helpful?YesNo
    Adaptavist

    Hi Lisa,

    Thank you so much for your review! We really appreciate the feedback and are happy to hear you were satisfied with your experience. We are definitely working on providing more example in our documentation so keep an eye out! Please don't hesitate to reach out to us in the future for any further assistance.

    Kind regards,

    Katy Kelly

    Adaptavist Product Support

    by Gayheart, Michael A. on 2017-07-31
    I went through the evaluation version of Adaptavist Script Runner, and then made the official purchase. I have very limited coding experience, and I needed extra help to achieve what I was trying to do in my JIRA Project. I contacted Adaptavist Script runner and received timely emails explaining to me how to go about my problem. 2 individuals, Aidan and Daniel, then met me on a video call to go about my problem. We weren't able to fully figure it out at the time, but I received more follow up emails and help from Aidan. Soon enough we were able to figure out the trouble I was having, and my JIRA project has been going great ever since. Adaptavist Script Runner is a powerful tool for JIRA, but more importantly, it comes with the best customer/troubleshooting service. I am very happy to be a member of this community. Thanks for the help!
    2 out of 3 found this review helpful
    Was this review helpful?YesNo
    Adaptavist

    Hi Michael,

    Thank you for the kind review! We are very pleased to hear you received a great support experience and that your JIRA project has been running smoothly while using ScriptRunner. Please don't hesitate to reach out again in the future if you have any other questions or need further assistance using the ScriptRunner Add-on.

    Kind regards,

    Katy Kelly

    Adaptavist Product Support

    by Brian Kohler on 2017-07-18
    We recently purchased Scriptrunner for JIRA to solve a lot of unique use cases that our business teams have. It has helped us solve a lot of them and we are only 6 months in! In addition to the features, when we have come across an issue that was a challenge for us to solve, the Adaptavist team's support has been very helpful, even in integrating the other products that Adaptavist manages to provide our end users with an experience they expect! Not only are they helping us learn how to use scriptrunner in advanced ways, but also helping us learn the platform as well.
    2 out of 2 found this review helpful
    Was this review helpful?YesNo
    Adaptavist

    Hi Brian,

    Thanks so much for the kind review! It's fantastic to hear that ScriptRunner is helping solve some of your business needs, and we are glad to hear our support was able to help resolve your issue. We pride ourselves on producing a high-quality add-on and support experience. Please feel free to contact us again if you need any further assistance using the ScriptRunner add-on.

    Kind regards,

    Katy

    Adaptavist Product Support

    by Thomas Prescott on 2017-06-30
    ScriptRunner has allowed us to do things with JIRA that would have otherwise been impossible. Even if you don't know how to write Groovy scripts, there are plenty of out of the box features (no coding required) to make ScriptRunner an invaluable addon for any Jira installation. Personally my favorite is the ability to switch to a different user. Makes it really easy as an admin to troubleshoot permission issues and test new permision schemes.
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    Adaptavist

    Hi Thomas,

    Thanks very much for the review! It's great to hear that ScriptRunner is allowing you more freedom and flexibility within JIRA. Please feel free to contact us if you need any assistance using the ScriptRunner add-on.

    Kind Regards,

    Katy

    Adaptavist Product Support

    by Dirk Iwe on 2017-06-30
    We are using ScriptRunner since more than one year and it became our most essential plugin in JIRA. A few weeks ago I contacted the script runner support about help with a dynamic reindexing problem with one of our scripted fields. I expected they can give me a hint how to fix, but the help was a lot greater. Adatavista wrote a script for me which solves our problem. It was a free development task. Great help and 5 stars of course.
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    Adaptavist

    Hi Dirk,

    Thanks very much for the review! It's great to hear that you had a good experience with our support team and we're also glad that you find ScriptRunner for JIRA so useful. Please feel free to contact us again should you need anything.

    Kind Regards,

    Dylan Lindsay

    Adaptavist Product Marketing

    Reviews for server

    (248)
    Sign in to write a review
    by Nadeem Zakir on 2017-09-15
    Emailed support for an issue that we had. Emails were prompt and the solution they came up with fixed the issue. Impressed and thank you for the help! The plugin itself is a godsend and has helped our Jira tool tremendously.
    Was this review helpful?YesNo
    by Lisa Segura on 2017-08-17
    We purchased Adaptavist ScriptRunner for JIRA Cloud as one of our client's was using this same version and asked us to create and modify some scripts for them. Adaptavist provides sample scripts (although more could be added, there is enough there to write simple scripts), they provide documentation which seems to be updated and not stale, they provide paid training, and they offer quick and responsive support. Thank you!
    Was this review helpful?YesNo
    Adaptavist

    Hi Lisa,

    Thank you so much for your review! We really appreciate the feedback and are happy to hear you were satisfied with your experience. We are definitely working on providing more example in our documentation so keep an eye out! Please don't hesitate to reach out to us in the future for any further assistance.

    Kind regards,

    Katy Kelly

    Adaptavist Product Support

    by Gayheart, Michael A. on 2017-07-31
    I went through the evaluation version of Adaptavist Script Runner, and then made the official purchase. I have very limited coding experience, and I needed extra help to achieve what I was trying to do in my JIRA Project. I contacted Adaptavist Script runner and received timely emails explaining to me how to go about my problem. 2 individuals, Aidan and Daniel, then met me on a video call to go about my problem. We weren't able to fully figure it out at the time, but I received more follow up emails and help from Aidan. Soon enough we were able to figure out the trouble I was having, and my JIRA project has been going great ever since. Adaptavist Script Runner is a powerful tool for JIRA, but more importantly, it comes with the best customer/troubleshooting service. I am very happy to be a member of this community. Thanks for the help!
    2 out of 3 found this review helpful
    Was this review helpful?YesNo
    Adaptavist

    Hi Michael,

    Thank you for the kind review! We are very pleased to hear you received a great support experience and that your JIRA project has been running smoothly while using ScriptRunner. Please don't hesitate to reach out again in the future if you have any other questions or need further assistance using the ScriptRunner Add-on.

    Kind regards,

    Katy Kelly

    Adaptavist Product Support

    by Brian Kohler on 2017-07-18
    We recently purchased Scriptrunner for JIRA to solve a lot of unique use cases that our business teams have. It has helped us solve a lot of them and we are only 6 months in! In addition to the features, when we have come across an issue that was a challenge for us to solve, the Adaptavist team's support has been very helpful, even in integrating the other products that Adaptavist manages to provide our end users with an experience they expect! Not only are they helping us learn how to use scriptrunner in advanced ways, but also helping us learn the platform as well.
    2 out of 2 found this review helpful
    Was this review helpful?YesNo
    Adaptavist

    Hi Brian,

    Thanks so much for the kind review! It's fantastic to hear that ScriptRunner is helping solve some of your business needs, and we are glad to hear our support was able to help resolve your issue. We pride ourselves on producing a high-quality add-on and support experience. Please feel free to contact us again if you need any further assistance using the ScriptRunner add-on.

    Kind regards,

    Katy

    Adaptavist Product Support

    by Thomas Prescott on 2017-06-30
    ScriptRunner has allowed us to do things with JIRA that would have otherwise been impossible. Even if you don't know how to write Groovy scripts, there are plenty of out of the box features (no coding required) to make ScriptRunner an invaluable addon for any Jira installation. Personally my favorite is the ability to switch to a different user. Makes it really easy as an admin to troubleshoot permission issues and test new permision schemes.
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    Adaptavist

    Hi Thomas,

    Thanks very much for the review! It's great to hear that ScriptRunner is allowing you more freedom and flexibility within JIRA. Please feel free to contact us if you need any assistance using the ScriptRunner add-on.

    Kind Regards,

    Katy

    Adaptavist Product Support

    Pricing

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    Paid-via-Atlassian pricing FAQ

    How does cloud app pricing work?

    Cloud pricing is subscription based. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for host products and apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your host product. JIRA Cloud apps are priced based on the maximum users of the JIRA products on your instance. For example, if you have JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to JIRA Service Desk, the app is technically available across the whole JIRA instance. Therefore the above guidelines for licensing across maximum users still apply.

    The pricing structure for cloud products and apps is as follows:

    • Monthly subscriptions with up to 10 host product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.
    • If per-user pricing is not yet available for this app, please contact the vendor for further information.

    If you've opted for annual billing for your host product, apps are also billed annually at a discount (12 months for the price of 10).

    Do you offer academic, community, or open-source licenses?

    Academic, community and open source licenses are not available for cloud apps.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    Paid-via-Atlassian pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your host product. For JIRA Server 7.0 or later, the app tier should match the maximum tier of the licensed JIRA products on your instance. For example, if you're running JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for apps. For versions of JIRA Server prior to 7.0, the app tier should match the licensed user tier for JIRA. Even if fewer users want to use the app than your JIRA license, the two licenses should match exactly.Note: While this app has features specific to JIRA Service Desk, the app is technically available across the whole JIRA instance. Therefore the above guidelines for the license tier still apply.

    Do you offer academic, community, or open-source licenses?

    For server apps, purchase and renewal is half-price if you have an academic license for your Atlassian host product. Server apps are always free for community and open-source licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian host product, and you're all set.

    How can I buy apps for my legacy JIRA Server or Confluence Server license?

    If you own a legacy JIRA Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your JIRA or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Adaptavist is an vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Adaptavist is an vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Vendor support resources

    Documentation

    Find out how this app works.

    Wiki

    Collaborative documentation platform hosted by this vendor.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    Wiki

    Collaborative documentation platform hosted by this vendor.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    JIRA Cloud Released 2017-08-21

    Summary

    Minor version update

    Details

    Minor version update

    Versions

    Version 5.1.6 JIRA Server 7.0.0 - 7.5.0 Released 2017-09-15

    Summary

    New Features: Support for issue link created and deleted events

    Details

    New Features

    • Support for issue link events

    ScriptRunner now supports the long-awaited issue link events when creating and deleting issue links.

    Please refer to the documentation for the IssueLinkCreatedEvent and IssueLinkDeletedEvent.

    Bug Fixes

    For more details, please consult the release notes here

    Installation

    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate ScriptRunner for JIRA via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for ScriptRunner for JIRA. You're prompted to log into MyAtlassian. ScriptRunner for JIRA begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your JIRA instance.

    To find older ScriptRunner for JIRA versions compatible with your instance, you can look through our version history page.

    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new add-ons screen loads.
    3. Locate ScriptRunner for JIRA.
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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