15,455
Customers have installed this add-on in at least 15,455 active instances.
15,455
Customers have installed this add-on in at least 15,455 active instances.
    by AdaptavistAtlassian Verified
    Adaptavist is an Atlassian Verified vendor. Verified vendors demonstrate Atlassian standards for add-on quality, reliability, and support.

    Learn more

    for JIRA Cloud, JIRA Server 7.0.0 - 7.3.3 and more versions
    Versions available for JIRA Server 3.7 - 6.4.14
    Supported
    Adaptavist supports this add-on.

    Get support

    JIRA Service Desk
    This add-on is compatible with JIRA Service Desk.
    Supported
    Adaptavist supports this add-on.

    Get support

    Data Center
    This add-on is compatible with the clustering and high-availability capabilities of our products.
    JIRA Service Desk
    This add-on is compatible with JIRA Service Desk.

    Enhance and automate JIRA workflows, JQL functions, custom fields, listeners and more using Groovy

    Enhance and automate JIRA workflows, JQL functions, custom fields, listeners and more using Groovy

    Write a custom listener to set a new custom field

    Example of how to extend the Version Release event

    Conditionally Clone & Link an issue automatically

    Respond to an event (like an issue updated event) and run a script that runs a script, calculates a value and updates a custom field.

    This screenshot shows how you can extend the Version Release event in JIRA Cloud to post a HipChat message containing all of the issues fixed in the release automatically and as they happen.

    Now you can conditionally Clone and Link and issue automatically via a built-in Scripted Workflow Post Function in JIRA Cloud

    Built-in administration/maintenance scripts

    Powerful JQL functions

    Scripted Fields

    Useful default functionality for administrators, for instance "su" to another user, copy a project etc etc, or run your own groovy scripts.

    ScriptRunner ships with a long list of extremely powerful JQL functions. For instance, query for parent tasks on attributes of their subtasks, find all issues that are blocked by unresolved bugs.

    Create your own calculated custom scripted fields with groovy, the simple scripting language. You may never need to learn maven!

    More details

    ScriptRunner for JIRA Cloud allows you to extend the functionality of JIRA Cloud, executing scripts to interact with JIRA as Post Functions or Event Listeners. Scripts can take actions such as updating an issue during a transition or performing a calculation and storing the result in a custom field on the issue. Administrators have the power of the Groovy programming language at their disposal to respond to events and transitions, manipulating JIRA using the REST API.

    It also allows admins and power users to quickly extend JIRA Cloud functionality to support your business processes in your workflows by scripting post functions without the hassle of writing a fully-fledged Connect Add-on.

    More details

    ScriptRunner is a collection of powerful but easy-to-use workflow functions, JQL functions, listeners and services.

    Either augment the ones provided with groovy, or write your own. You may never need to write your own java Add-on again.

    • Extra JQL Functions (like hasComments, hasAttachments, hasLinks, lastUpdated, workLogged, dateCompare, hasSubtasks, parentsOf and many more
    • Added Workflow functionality - the ability to extend your workflows to include built-in and scripted Validators, Conditions and Post-Functions
    • Scripted fields give you the ability to show fields with calculated data in issues
    • JIRA listeners gives you the ability to automate JIRA based on certain events
    • Administration built-in scripts give you the ability to bulk update issue resolutions and much more
    • Change the Behaviour of your JIRA fields
    • Make fields mandatory or Read-Only under certain conditions
    • Ability to apply server-side validation before JIRA issues are submitted and much more

    User reviews

    (219)
    Sign in to write a review
    by krishnamoorthv on 2017-03-23
    We are just over a year into using JIRA Software for our Agile Development. Currently we are working on moving our Release Management/Deployment tracking from our current ticketing system to JIRA. Its a huge challenge considering the amount customization thats required in our setup due to Program's strict audit requirements. ScriptRunner has been amazing so far and I am able to acheive most of the customization needs. All of the support folks are great but I have to mention Thanos here who has been amazing to say the least. Thanks Adaptavist. Keep up your good work!!! Venkat
    Was this review helpful?YesNo
    Adaptavist

    Hi Venkat,

    Thank you! It's great to hear that ScriptRunner for JIRA was able to give you the control and customisation that you were after. It's also great to hear that Thanos was able to assist with your support query. Being able to provide top notch support is one of our goals here at Adaptavist.

    Just to mention, if you are looking for a complete Test Management Solution that's been designed to work within an Agile environment inside of JIRA, please feel free to try out our new product Kanoah Tests.

    If you have any further support queries please feel free to contact us.

    All the best,

    Dylan Lindsay

    Adaptavist Product Marketing

    by mario.widmer@sbb.ch on 2017-03-14
    Tried to connect forms for Confluence Plugin with ScriptRunner for Jira to create Jira Issues from a Confluence page. Example in the ScriptRunner Documentation did not run as the import statements have been missing and furthermore, it was not saved as text but as a picture and i had to manually write all the code into jira instead of copy paste. Thanos Batagiannis gave me very fast the needed information and was updating the code example. After short time, my problem was solved and the script was running. Thanks for the good support Mario Widmer SBB Switzerland
    Was this review helpful?YesNo
    Adaptavist

    Hi Mario,

    Thanks very much for the good review and for helping us improve our documentation! We're really glad that Thanos could assist. We are also glad to hear that you've been using ScriptRunner to integrate data from other add-ons in different Atlassian products into JIRA. We feel this is one of ScriptRunner’s key abilities as it gives admins the ability to make JIRA far more powerful.

    If you haven't already, please feel free to have a look at ScriptRunner for Confluence or ScriptRunner for Bitbucket, each product offers the ability to integrate outside data and extend their respective system.

    If you have any further queries please feel free to get in contact with us.

    All the best,

    Dylan Lindsay

    Adaptavist Product Marketing

    by Dominik Labudzinski on 2017-03-13
    Version: 4.3.18 - "This add-on failed to enable. Refer to the logs for more information."
    Was this review helpful?YesNo
    Adaptavist

    Hi Dominik,

    We're really sorry to hear that you are having trouble with ScriptRunner for JIRA. Please could you raise a support ticket here and our support team can look into it for you.

    Kind Regards,

    Dylan Lindsay

    Adaptavist Product Marketing

    by Tomas Arguinzones on 2017-02-17
    these guys are awesome...their support is amazing and without this plugin the limitations of JIRA would be very difficult to overcome. Thank you for all your help!
    Was this review helpful?YesNo
    Adaptavist

    Hi Tomas,

    Many thanks for the review! It’s great to hear that you’ve had such a good experience with ScriptRunner for JIRA and with the team.

    If you are using Confluence or Bitbucket and are looking for similar power, please feel free to have a look at the other ScriptRunner products in the family.

    All the best,

    Dylan

    Product Marketing

    by Philip Colmer on 2017-02-14
    Great support received from Adaptavist. Really friendly and helpful, even making suggestions on better ways to achieve the desired end result.
    Was this review helpful?YesNo
    Adaptavist

    Hi Philip,

    Thank you for your review! It means a lot to get such positive feedback and we are glad that the team was able to get your code functional. We aim to provide the best possible support to all our add-ons and its always great to hear that the ScriptRunner product family, which opens the Atlassian ecosystem up to such a wide array of customisation, meets our client's support needs.

    All the best,

    Dylan Lindsay

    Product Marketing

    Pricing

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    Paid-via-Atlassian pricing FAQ

    How does cloud add-on pricing work?

    Cloud pricing is subscription based. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, your pricing tier for host products and add-ons is automatically adjusted (as necessary) based on the number of users in your instance.

    If you've opted for annual billing for your host product, add-ons are also billed annually. Annual subscriptions for this add-on include a discount (12 months for the price of 10).

    If add-on pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing tier?

    The cloud add-on tier is set automatically based on the maximum tier of the licensed JIRA applications on your instance. For example, if you have JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, your add-on tier is 50 users.

    Note: While this add-on has features specific to JIRA Service Desk, the add-on is technically available across the whole JIRA instance. Therefore the above guidelines for the license tier still apply.

    Do you offer academic, community, or open-source licenses?

    For server add-ons, purchase and renewal is half-price if you have an academic license for your Atlassian host application. Server add-ons are always free for community and open-source licenses. Cloud add-ons do not have discounted or free licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For cloud add-ons, you cannot extend your free evaluation period. All cloud add-ons are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the add-on.

    Paid-via-Atlassian pricing FAQ

    How does server add-on pricing work?

    Server products and add-ons are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and add-on licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If add-on pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing tier?

    For JIRA Server 7.0 or later, the add-on tier should match the maximum tier of the licensed JIRA applications on your instance. For example, if you're running JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for add-ons.

    For versions of JIRA Server prior to 7.0, the add-on tier should match the licensed user tier for JIRA. Even if fewer users want to use the add-on than your JIRA license, the two licenses should match exactly.

    Note: While this add-on has features specific to JIRA Service Desk, the add-on is technically available across the whole JIRA instance. Therefore the above guidelines for the license tier still apply.

    Do you offer academic, community, or open-source licenses?

    For server add-ons, purchase and renewal is half-price if you have an academic license for your Atlassian host application. Server add-ons are always free for community and open-source licenses. Cloud add-ons do not have discounted or free licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server add-ons, you can extend your add-on trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the add-on listing in UPM from your Atlassian host application, and you're all set.

    How can I buy add-ons for my legacy JIRA Server or Confluence Server license?

    If you own a legacy JIRA Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy add-on pricing is no longer available. You have two options for add-on purchasing:

    • Purchase the add-on at the non-legacy Unlimited (10000+ users) tier.
    • Renew your JIRA or Confluence license at a non-legacy tier, then purchase the add-on at the same tier.

    Learn more

    Adaptavist is an vendor, committed to providing support for their add-ons at least 8 hours a day, 5 days a week.

    Adaptavist is an vendor, committed to providing support for their add-ons at least 8 hours a day, 5 days a week.

    Vendor support resources

    Documentation

    Find out how this add-on works.

    Wiki

    Collaborative documentation platform hosted by this vendor.

    Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this add-on.

    Documentation

    Find out how this add-on works.

    Wiki

    Collaborative documentation platform hosted by this vendor.

    Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this add-on.

    Versions

    JIRA Cloud Released 2017-03-20

    Summary

    Minor version update

    Details

    Minor version update

    Versions

    Version 4.3.18 JIRA Server 7.0.0 - 7.3.3 Released 2017-03-08

    Summary

    Behaviours rich text editor compatibility and bug fixes: http://bit.ly/2m29Z7U

    Installation

    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate ScriptRunner for JIRA via search. The appropriate add-on version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for ScriptRunner for JIRA. You're prompted to log into MyAtlassian. ScriptRunner for JIRA begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your JIRA instance.

    To find older ScriptRunner for JIRA versions compatible with your instance, you can look through our version history page.

    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new add-ons screen loads.
    3. Locate ScriptRunner for JIRA.
    4. Click Free trial to download and install your add-on.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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