Customers have installed this app in at least 492 active instances.
    by OBSSfor JIRA Server 6.1 - 7.4.2 and more versions
    Versions available for JIRA Server 6.0 - 6.0.8
    JIRA Service Desk
    This app is compatible with JIRA Service Desk.
    OBSS supports this app.

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    Data Center
    This app is compatible with the clustering and high-availability capabilities of our products.
    JIRA Service Desk
    This app is compatible with JIRA Service Desk.

    Report how much time each issue spent on each status or on each assignee

    Report how much time each issue spent on each status or on each assignee

    Report Types

    Advanced Report & Time Configuration

    Export your report flawlessly

    Report the amount of time each issue has spent on each status or on each assignee. Create reports for issues of a user, issues in a project or issues in a filter.

    Select time period for reports, down to minute resolution. Get reports grouped by Issue or Issue Type. Create reports based on 7/24 calendar or business calendar.

    Easily export the data to excel format or to print version format.

    More details

    Time In Status allows you to create reports on issues that shows how much time each issue spent on each status or on each assignee. This report can be used to identify bottlenecks, to measure performance or even for SLA targets.

    You can report on issues of a user, issues in a project or, for maximum flexibility, issues in a saved filter. You can set date intervals for the report down to minute resolution. Also can include system or custom fields in the report output as columns.

    Report can be configured to report on statuses of assignees. That means you can see how much time each issue spent on each status or each assignee.

    Creating reports based on 7/24 calendar or business hours is supported. Also, exporting report data to Excel is available.

    User reviews

    Sign in to write a review
    by Saravanan Rajaram on 2017-07-03
    Currently when we generate the TIS report the search criteria is based on the created date. Can we search by resolved date instead of created date ?
    Was this review helpful?YesNo

    Hi Saravanan,

    Thank you for reaching us again.

    Ability to select field for date filter sounds like a good feature to have. We will escalate your request to the product team.

    OBSS Atlassian Team

    P.S. : I see that you have changed your old review text to ask about something completely unrelated. Using the review area as a support portal turns out to be very unproductive. For any kind of question, support request, feature request, please contact us by sending a mail to plugin@obss.com.tr or creating a ticker through servicedesk.obss.com.tr. Our support team is waiting eagerly.

    by Elie Nasser on 2017-04-27
    I was happy when I found Time In Status add-on, but there was few things I needed to see improved to make full use of its potential. It took >7 months to provide all the features/improvements i requested, but the end result is good. Thank you for delivering what I was asking; the plugin is now much more useful with those improvements.
    Was this review helpful?YesNo

    Hello Elie,

    I am glad to hear that we could help you with our support.

    Our current support process gives highest priority to bugs on existing features. Anyone who gets an error or cannot use the product due to some mulfunction gets the highest priority. The target is to fix the product as soon as possible so customer can start using it as soon as possible. I believe we are pretty much successful with this target.

    On the other hand any improvement or new feature requests are escalated to product backlog and is reviewed by the development team in two weeks most of the time. The customer is informed about our first evaluation result, whether the intention about the request is positive or negative. If it is a clear reject, we do not want to give false hopes to the customer so say it up front. If it is positive, the item stays in the backlog and evaluated further.

    The important thing is, keeping the item in the backlog does not guarantee when or even if the feature is going to be implemented. Any new request, no matter how small it seems, gets into our existing development roadmap and might not be that easy to develop.

    Your improvement requests were also evaluated by the team and our first evaluation is positive. We informed you about that. We also believe, as you do, that those features would add value to our products. Nevertheless, due to existing plans and resource assignments we cannot start developing them today. We will keep them in the backlog and will try to put into our roadmap in the future.

    Thank you once more for your interest in our plugin.


    OBSS Atlassian Team Lead

    by Mark Rowlands on 2017-03-20
    Hello, Like some others here I would like to see a cloud version of this add-on. Any plans for this? Thanks
    Was this review helpful?YesNo

    Hi Mark,

    I am glad to inform you that we have the final management decision to build a cloud version of Time in Status. Development started a few months ago and still going.

    We will do our best to release the cloud version as soon as possible.


    by Giampietro Calabrese on 2017-01-24
    Hello, any news about Cloud version? Thank you
    Was this review helpful?YesNo


    I am glad to inform you that we have the final management decision to build a cloud version of Time in Status. Development started a few months ago and still going.

    We will do our best to release the cloud version as soon as possible.


    by Mustaq on 2016-08-11
    I have tried many plugins to get a report of how much time a set of JIRA tasks (JIRA saved filter) spend in a particular status. This tool beat out all other tools for my use. As a QA manager, this tool helps me study time in status for JIRA tasks "waiting to be tested" as well as how much time tasks spend "in QA". One of the best option in this plugin is ability configure company specific business hours and holidays. Reports can still be generated based on business days or 24/7 time/days counting. The advanced option allows for selecting for saved JQL queries. Another great feature is, option to select only the status that need to be included in the report and unselect anything that is not needed. Export to Excel option is great as well. For me, the most useful sections are the "Hour Based Report" and the "Hour Based Average Report". Functionally, this plug works. However, it could use some speed improvements, better UI and layout.
    0 out of 1 found this review helpful
    Was this review helpful?YesNo

    Hi Mustaq,

    Thank you very much for the kind review. Your satisfaction is most important to us.

    Speed is one of our top concerns about the plugin. Since the plugin has to go through not only all issues but also through each issue's history, it is a quite I/O intensive operation on the server. We made some optimizations to improve the user experience and execution speed with versions 2.0 and 2.1. You can bet we will continue working on it.

    Best Regards,

    OBSS Atlassian Team


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    Paid-via-Atlassian pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your host product. For JIRA Server 7.0 or later, the app tier should match the maximum tier of the licensed JIRA products on your instance. For example, if you're running JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for apps. For versions of JIRA Server prior to 7.0, the app tier should match the licensed user tier for JIRA. Even if fewer users want to use the app than your JIRA license, the two licenses should match exactly.Note: While this app has features specific to JIRA Service Desk, the app is technically available across the whole JIRA instance. Therefore the above guidelines for the license tier still apply.

    Do you offer academic, community, or open-source licenses?

    For server apps, purchase and renewal is half-price if you have an academic license for your Atlassian host product. Server apps are always free for community and open-source licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian host product, and you're all set.

    How can I buy apps for my legacy JIRA Server or Confluence Server license?

    If you own a legacy JIRA Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your JIRA or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    OBSS provides support for this app.

    Vendor support resources


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    Version 2.6.3-488 JIRA Server 6.1 - 7.4.2 Released 2017-06-21


    Maintenance Release


    [APDTIS-634] - Excel export should give unrounded values


    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate Time in Status via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Time in Status. You're prompted to log into MyAtlassian. Time in Status begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your JIRA instance.

    To find older Time in Status versions compatible with your instance, you can look through our version history page.

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