14
Customers have installed this app in at least 14 active instances.
    by OBSSAtlassian Verified
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    for Jira Server 6.0 - 7.0.11
    UnsupportedData Center
    This app is compatible with the clustering and high-availability capabilities of our products.

    Add customers, associate with issues and track them easily

    Add customers, associate with issues and track them easily

    Create Customers

    Associate Customers with Issues

    Advanced Configuration

    Create your customers and associate them with the issues.

    Associate the issues with single or multi customers and track your issue-customer relation easily.

    You can configure the settings with different options. Add Cache Timeout for the refresh.

    More details

    You can create your own customer contacts that contain customer name, surname, phone and e-mail and then associate one or more customers to your issues in order to monitor customer-issue correlation. You can access easily issue related customers and keep in touch them. Also, there are configuration settings like cache timeout that updates the cached data for the refresh.

    Reviews for cloud

    (6)
    Sign in to write a review
    by V P on 2014-09-05
    If you expect the product to start working after you purchase it, you are wrong. I tried to follow the concise documentation but it either misses some steps, or the setup does not go as the documentation suggests. It took me several hours to figure out how JIRA works with custom fields, screens, schemas, etc. and now that I know these, I have set up my own contact manager and I think I have not used this plugin! I just did it myself using the capabilities of Jira. You just need to figure out some of the "relations" in JIRA's ER diagram. Not recommending this add on due to its poor documentation
    1 out of 3 found this review helpful
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    by Jim Anderson on 2013-12-04
    The plugin does what is says it will do, however, the lack of a 6.1.x compatible version is going to be a major hindrance in our upgrade plans. I need, and am still waiting, to see that version released.
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    OBSS
    Hi Jim, We will be releasing the JIRA 6.1.x compatible version till the end of this year. Hope this helps. Kind Regards OBSS Atlassian Team
    by Kostas Mackevicius on 2013-03-29
    Fine support and plugin. Company reacts to request and bug tickets. Thanks.
    1 out of 2 found this review helpful
    Was this review helpful?YesNo

    Reviews for server

    (6)
    Sign in to write a review
    by V P on 2014-09-05
    If you expect the product to start working after you purchase it, you are wrong. I tried to follow the concise documentation but it either misses some steps, or the setup does not go as the documentation suggests. It took me several hours to figure out how JIRA works with custom fields, screens, schemas, etc. and now that I know these, I have set up my own contact manager and I think I have not used this plugin! I just did it myself using the capabilities of Jira. You just need to figure out some of the "relations" in JIRA's ER diagram. Not recommending this add on due to its poor documentation
    1 out of 3 found this review helpful
    Was this review helpful?YesNo
    by Jim Anderson on 2013-12-04
    The plugin does what is says it will do, however, the lack of a 6.1.x compatible version is going to be a major hindrance in our upgrade plans. I need, and am still waiting, to see that version released.
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    OBSS
    Hi Jim, We will be releasing the JIRA 6.1.x compatible version till the end of this year. Hope this helps. Kind Regards OBSS Atlassian Team
    by Kostas Mackevicius on 2013-03-29
    Fine support and plugin. Company reacts to request and bug tickets. Thanks.
    1 out of 2 found this review helpful
    Was this review helpful?YesNo

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    Versions

    Version 1.0.0 Jira Server 6.0 - 7.0.11 Released 2016-06-07

    Summary

    Retirement

    Installation

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