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Email This Issue

works with Jira Cloud, Jira Server 9.0.0 - 9.15.2, Jira Data Center 10.0.0 - 10.1.2 and more

OVERALL RATINGS

SUPPORT

  • Partner Supported

TRUST SIGNALS

Key highlights of the appMail collaboration and email service desk made easy - send and receive e-mails and notifications, with support for external users

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Email Issues - Manually, Notifications, Workflows

Send issues in Email to anyone, including email addresses of external users, internal users, issue participants, roles, groups, custom fields, and more. Trigger by manual Email button, Jira Events, or Post Functions.

Process emails - add issues, comments, or more

Process incoming emails - create or comment issues, upload attachment, trigger transition, set field, or completely ignore an email. Connect multiple email addresses to 1 project, achieve flawless support experience.

Extend Jira with advanced Email functionalities

Process Emails with our Next Gen Mail Handler, overview all in/outgoing emails, authenticate securely via OAuth2, create your company branded email templates, send out any issue details to whoever you want, and more...

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More details

💌 Unleash the Email potential in your Jira!

Email This Issue for Jira (formerly called JETI) helps you keep in touch with all stakeholders inside or outside your company. Send them issues in emails in various ways, without having to switch to an email client. Process their emails, handle email to Jira communication through Jira issues, potentially with Service Management!

📝 Outgoing Emails

📬 Incoming Emails

👑 Other Features

See Complete feature list here.

Resources

Privacy and Security

Privacy policy

  • Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

    Partner privacy policy

Security program

Integration permissions

  • Email This Issue integrates with your Atlassian product

Version information

Version 1.5.63-ACfor Jira Cloud

Release date

Oct 22nd 2024

Summary

Major improvements and bugfixes

Details

What's new?

Various UI screens got improved for a better performance and user experience, such as the

  • Workflow Post Function edit screen
  • Workflow Post Function list page
  • Sender Email Address Filter
  • Incoming Mail Queue
  • Incoming Mail Log
  • Email Audit Log

What's fixed?

  • Fixed bracket handling in attachment names

Payment model

Paid via Atlassian

License type

Commercial

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