Customers have installed this add-on in at least 16 active instances.
    by KoiSoftfor JIRA Server 6.2 - 6.4.14 and more versions
    Versions available for JIRA Server 5.2 - 6.1.9
    This add-on isn't formally supported, but you can ask a question via Atlassian Answers.

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    KoiSoft supports this add-on.

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    Zoho CRM and JIRA Integration

    Zoho CRM and JIRA Integration

    Zoho CRM Data on JIRA issues

    Search and display data from Zoho CRM

    Try our GoToMeeting Plugin for JIRA

    Display leads, account, contacts, potentials from Zoho CRM on JIRA issues.The plugin provides Zoho Lead Custom Field and Zoho Account custom field.Support for more models from Zoho CRM will be added in future releases.

    The Zoho CRM Search Custom field allows you to enter your own search query and display multiple leads, accounts, potentials and contacts at once.

    Yes, we have other plugins too! Take a look at the GoToMeeting plugin for JIRA. Available on the Atlassian Marketplace.Quickly create meetings straight from a JIRA issue. Automatically send out meeting invites.

    More details

    Zoho CRM Plugin for JIRA allows you to display Leads, Accounts, Potentials, Contacts from Zoho CRM on your JIRA issue.

    The plugin currently provides 5 custom fields with more being added in future releases.

    • Zoho Lead Custom Field: Enter the username and display details of the lead from Zoho CRM.
    • Zoho Account Custom Field: Enter the account name and display details of the account from Zoho CRM.
    • Zoho Search Custom Field: Create your own search and display multiple leads and accounts at once.
    • Zoho Potential Custom Field: Enter the potential name and display details of the potential from Zoho CRM.
    • Zoho Contact Custom Field: Enter the last name and display details of the contact from Zoho CRM.

    Documentation available here.

    Please report any Issues and feature requests here.

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    Paid-via-Atlassian pricing FAQ

    How does server add-on pricing work?

    Server products and add-ons are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and add-on licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If add-on pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing tier?

    For JIRA Server 7.0 or later, the add-on tier should match the maximum tier of the licensed JIRA applications on your instance. For example, if you're running JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for add-ons.

    For versions of JIRA Server prior to 7.0, the add-on tier should match the licensed user tier for JIRA. Even if fewer users want to use the add-on than your JIRA license, the two licenses should match exactly.

    Do you offer academic, community, or open-source licenses?

    For server add-ons, purchase and renewal is half-price if you have an academic license for your Atlassian host application. Server add-ons are always free for community and open-source licenses. Cloud add-ons do not have discounted or free licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server add-ons, you can extend your add-on trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the add-on listing in UPM from your Atlassian host application, and you're all set.

    How can I buy add-ons for my legacy JIRA Server or Confluence Server license?

    If you own a legacy JIRA Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy add-on pricing is no longer available. You have two options for add-on purchasing:

    • Purchase the add-on at the non-legacy Unlimited (10000+ users) tier.
    • Renew your JIRA or Confluence license at a non-legacy tier, then purchase the add-on at the same tier.

    Learn more


    KoiSoft supports Zoho CRM plugin for JIRA. You can ask a support question via Atlassian Answers to get help.

    Ask a question


    Version 1.5 JIRA Server 6.2 - 6.4.14 Released 2015-05-09


    Compatibility release and bug fix


    Updated to support JIRA v6.4. Custom fields are now searchable.


    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate Zoho CRM plugin for JIRA via search. The appropriate add-on version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Zoho CRM plugin for JIRA. You're prompted to log into MyAtlassian. Zoho CRM plugin for JIRA begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your JIRA instance.

    To find older Zoho CRM plugin for JIRA versions compatible with your instance, you can look through our version history page.

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