Customers have installed this add-on in at least 297 active instances.
    by Kinto Softfor JIRA Cloud
    Kinto Soft supports this add-on.

    Get support

    JIRA Service Desk
    This add-on is compatible with JIRA Service Desk.
    This add-on isn't formally supported, but you can ask a question via Atlassian Answers.

    Ask a question

    JIRA Service Desk
    This add-on is compatible with JIRA Service Desk.

    Full traceability of linked issues for JIRA & Agile Cloud

    Full traceability of linked issues for JIRA & Agile Cloud

    Step 1. Discover, filter and trace linked issues

    Step 2. Export hierarchies to JQL

    Step 3. Create reports and bulk changes and more!

    It adds a new Issue Tab Panel displaying hierarchies of Epics, linked issues and sub-tasks on a powerful interactive tree view. Users can load next levels and apply lot of filters on links and issues.

    It builds a JQL for all the linked issues in the currently displayed hierarchy and exports the results into the Issue Navigator. Users can edit the JQL and add extra filters based on any attribute supported by JIRA.

    From the Issue Navigator, users can export to Excel, build powerful charts, make bulk changes and much more. In this way, users can create hierarchical reports for linked issues!

    More details

    Links Hierarchy it is Secure and Fast: it is hosted in the Amazon Cloud and cached in over 50+ locations around the World reducing network latency. Furthermore, all data retrieved from JIRA remains private in your browser as NO data are sent back to any 3rd party server increasing privacy, security, scalability and performance.

    It also provides an excellent balance among JIRA overload and data visualization as all the calls are queued in the browser with a maximum of 10 calls in parallel per user and a local cache reducing server calls managed by the add-on locally.

    It allows users to deal with complex hierarchies from a single location from the JIRA GUI, get full context at a glance and save a lot of time and clicks by avoiding users from navigate across JIRA pages to track issues with support for Agile.

    Hierarchies are exportable into the JIRA Issue Navigator to operate over the visible hierarchy in order to make bulk changes, export to other formats like Excel, build charts, etc.

    User reviews

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    by Avi Ziv on 2014-08-12
    Very good and flexible tool. I have install it and recommend it !!!
    1 out of 3 found this review helpful
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    by Avi Ziv on 2014-08-12
    Very good and flexible tool. I have install it and recommend it !!!
    1 out of 3 found this review helpful
    Was this review helpful?YesNo


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    Paid-via-Atlassian pricing FAQ

    How does cloud add-on pricing work?

    Cloud products and add-ons are hosted by Atlassian. You are eligible for support and automatic version updates as long as your subscription is active.

    Your subscription automatically renews every month. Annual pricing is also available. Your pricing tier for host products and add-ons is automatically upgraded (as necessary) when you add users to your instance.

    If add-on pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing tier?

    The cloud add-on tier is set automatically based on the maximum tier of the licensed JIRA applications on your instance. For example, if you have JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, your add-on tier is 50 users.

    Note: While this add-on has features specific to JIRA Service Desk, the add-on is technically available across the whole JIRA instance. Therefore the above guidelines for the license tier still apply.

    Do you offer academic, community, or open-source licenses?

    For server add-ons, purchase and renewal is half-price if you have an academic license for your Atlassian host application. Server add-ons are always free for community and open-source licenses. Cloud add-ons do not have discounted or free licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For cloud add-ons, you cannot extend your free evaluation period. All cloud add-ons are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the add-on.


    Kinto Soft Ltd supports Links Hierarchy for JIRA Cloud. You can visit the support site to get help.

    Get support


    JIRA Cloud Released 2014-07-29


    Internal - Removed dots from the Issue Tab Panel module key


    • As requested by the Connect Product Manager (Tanguy Crusson), the dots have been removed from the Issue Tab Panel module key. This change affects to the add-on descriptor only and it has no effect on the user functionality.


    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new add-ons screen loads.
    3. Locate Links Hierarchy for JIRA Cloud.
    4. Click Free trial to download and install your add-on.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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