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Customers have installed this app in at least 11 active instances.
    by Keysight Technologiesfor Jira Server 7.2.0 - 7.5.3
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    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    Keysight Technologies supports this app.

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    Data Center
    This app is compatible with the clustering and high-availability capabilities of our products.
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Get it nowFree app

    Stuff that should be there by default

    Stuff that should be there by default

    User Inventory

    REST Interface to trigger a directory sync

    Free Open Source Software

    Generate a list of users, which applications they are licensed for and when they last logged in.

    Visiting http://<jira-base-url>/rest/jira-support/1.0/directory/sync will trigger a sync of all external directories.

    More details

    Keysight has decided to publicly release the plugins developed in-house to support our instance of Jira. The source code for the plugins is available under an Apache 2 license from https://bitbucket.org/keysight/keysight-plugins-for-atlassian-products

    The Jira Support plugin are various tools to help administrators support Jira. This plugin is a rest interface used to trigger a sync of external user directories. This is helpful as an automated tool can be setup to grant permissions through a remote directory then inform Jira via the rest interface to sync up. There is also a tool to view the users in the Jira database, which applications they have access to and when they last logged in. This can be helpful managing the active users with licenses for installations of Jira with limited user licenses.

    The directory sync can be triggered by visiting /rest/jira-support/1.0/directory/sync

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    Pricing

    Keysight Technologies provides support for this app.

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    Versions

    Version 1.1.3 Jira Server 7.2.0 - 7.5.3 Released 2017-06-21

    Summary

    Minor Fixes

    Details

    • Fixed some spelling mistakes

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate Keysight Admin Tools for Jira via search. Results include app versions compatible with your Jira instance.
    5. Click Install to download and install your app.
    6. You're all set! Click Close in the Installed and ready to go dialog.

    To find older Keysight Admin Tools for Jira versions compatible with your instance, you can look through our version history page.

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