270
Customers have installed this add-on in at least 270 active instances.
270
Customers have installed this add-on in at least 270 active instances.
    by K15t Software GmbHAtlassian Verified
    K15t Software GmbH is an Atlassian Verified vendor. Verified vendors demonstrate Atlassian standards for add-on quality, reliability, and support.

    Learn more

    for JIRA Cloud, JIRA Server 6.3 - 7.3.5 and more versions
    Versions available for JIRA Server 6.2 - 6.2.7
    Supported
    K15t Software GmbH supports this add-on.

    Get support

    Supported
    K15t Software GmbH supports this add-on.

    Get support

    Data Center
    This add-on is compatible with the clustering and high-availability capabilities of our products.

    Synchronize JIRA project data across departmental and B2B borders with ease, flexibility, and confidence

    Synchronize JIRA project data across departmental and B2B borders with ease, flexibility, and confidence

    On the same page

    Complete control

    Workflows without borders

    Bridge the information gap and talk about the same things at the same time, without tedious workarounds. Open up new worlds of collaborative possibilities with automated issue synchronization between JIRA projects.

    Work on your projects your way, with settings for issue, field, comment, attachment, and workflow mapping. Total control of your privacy and security gives you the confidence and peace of mind your business requires.

    Partners can keep their preferred workflows in place – inside or outside of JIRA. Workflow mapping definition gives you the power to clearly specify distributed responsibilities, eliminating confusion and ambiguity.

    On the same page

    Complete control

    Workflows without borders

    Bridge the information gap and talk about the same things at the same time, without tedious workarounds. Open up new worlds of collaborative possibilities with automated issue synchronization between JIRA projects.

    Work on your projects your way, with settings for issue, field, comment, attachment, and workflow mapping. Total control of your privacy and security gives you the confidence and peace of mind your business requires.

    Partners can keep their preferred workflows in place – inside or outside of JIRA. Workflow mapping definition gives you the power to clearly specify distributed responsibilities, eliminating confusion and ambiguity.

    More details

    Limited time 50%-off launch pricing applied on pricing page

    JIRA without borders – Backbone Issue Sync, from best-selling add-on maker K15t Software, synchronizes issue data between different JIRA instances.

    Video: How Backbone works

    Learn more benefits of Backbone

    Key Features

    • Automated bi-directional issue synchronization between JIRA projects*
    • Control issue, field, comment, attachment, & workflow mapping
    • Use JQL to define issue syncing, limits, & filters
    • Comment & attachment sync
    • Define workflow mapping & specify distributed responsibilities
    • Simple setup, configuration, & admin UI
    • Performance, scalability, & reliability proven by enterprise installations
    • Full control of privacy & security
    • Sync data via HTTP(S), file, & email
    • In-product troubleshooting
    • Partners can sync unlimited projects & issues

    Synchronize JIRA Software, JIRA Service Desk, & JIRA Core. JIRA Data Center & JIRA Cloud function as partner projects to server systems.

    *License required on all connected JIRA systems

    More details

    Limited time 50%-off launch pricing applied on pricing page

    JIRA without borders – Backbone Issue Sync, from best-selling add-on maker K15t Software, synchronizes issue data between different JIRA instances.

    Video: How Backbone works

    Learn more benefits of Backbone

    Key Features

    • Automated bi-directional issue synchronization between JIRA projects*
    • Control issue, field, comment, attachment, & workflow mapping
    • Use JQL to define issue syncing, limits, & filters
    • Comment & attachment sync
    • Define workflow mapping & specify distributed responsibilities
    • Simple setup, configuration, & admin UI
    • Performance, scalability, & reliability proven by enterprise installations
    • Full control of privacy & security
    • Sync data via HTTP(S), file, & email
    • In-product troubleshooting
    • Partners can sync unlimited projects & issues

    Synchronize JIRA Software, JIRA Service Desk, & JIRA Core. JIRA Data Center & JIRA Cloud function as partner projects to server systems.

    *License required on all connected JIRA systems

    User reviews

    (11)
    Sign in to write a review
    by vlad navrocky on 2017-02-15
    It's the Best syncing plugin i've seen. It is well documented, intuitive and featurefull.
    Was this review helpful?YesNo
    by Vaughn Wernersbach on 2017-01-18
    No question, if you're looking for a JIRA sync add-on go with Backbone!! After evaluating several sync add-ons (including contacting the respective support teams), I settled on Backbone because the configuration steps were significantly easier than the others (and have since become even easier with the Suggestions feature) and the support team was and continues to be absolutely awesome both in terms of helping me work through my unique config issues as well as handling enhancement requests.
    Was this review helpful?YesNo
    by Russell Puckett on 2017-01-03
    We had a need to synchronize issues and other information between an internal and a DMZ instance of JIRA and the Backbone Issue Sync add-on was definitely the right choice. The support is great and requests for enhancements seem to move quickly. Thanks!
    Was this review helpful?YesNo
    by Rudolf Dechant on 2016-11-21
    We were looking for a "cloud to server and server to cloud sync"-solution. With "Backbone Issue Sync for Jira" we have found a powerful add-on. Also the support and developers of K15t are really great. At first we had some issues but k15t replied very fast and were working hard on helping us out. I just can recommend this add-on and the people behind k15t. Keep up your great work!
    Was this review helpful?YesNo
    by Nic Brough [Adaptavist] on 2016-10-26
    We've been trying this for a couple of clients recently, and it's been excellent. While one of the clients had some problems with it initially, K15t were really helpful in tracking them down and also fixed a bug that was affecting them very promptly. The additional functions added during the run of the projects have been really good, and, most importantly, the synchronisation works flawlessly as we expect it to. I can't rate this add-on (or K15t's people) more highly!
    1 out of 1 found this review helpful
    Was this review helpful?YesNo

    Pricing

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    Paid-via-Atlassian pricing FAQ

    How does cloud add-on pricing work?

    Cloud pricing is subscription based. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, your pricing tier for host products and add-ons is automatically adjusted (as necessary) based on the number of users in your instance.

    If you've opted for annual billing for your host product, add-ons are also billed annually. Annual subscriptions for this add-on include a discount (12 months for the price of 10).

    If add-on pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing tier?

    The cloud add-on tier is set automatically based on the maximum tier of the licensed JIRA applications on your instance. For example, if you have JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, your add-on tier is 50 users.

    Do you offer academic, community, or open-source licenses?

    For server add-ons, purchase and renewal is half-price if you have an academic license for your Atlassian host application. Server add-ons are always free for community and open-source licenses. Cloud add-ons do not have discounted or free licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For cloud add-ons, you cannot extend your free evaluation period. All cloud add-ons are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the add-on.

    Paid-via-Atlassian pricing FAQ

    How does server add-on pricing work?

    Server products and add-ons are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and add-on licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If add-on pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing tier?

    For JIRA Server 7.0 or later, the add-on tier should match the maximum tier of the licensed JIRA applications on your instance. For example, if you're running JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for add-ons.

    For versions of JIRA Server prior to 7.0, the add-on tier should match the licensed user tier for JIRA. Even if fewer users want to use the add-on than your JIRA license, the two licenses should match exactly.

    Do you offer academic, community, or open-source licenses?

    For server add-ons, purchase and renewal is half-price if you have an academic license for your Atlassian host application. Server add-ons are always free for community and open-source licenses. Cloud add-ons do not have discounted or free licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server add-ons, you can extend your add-on trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the add-on listing in UPM from your Atlassian host application, and you're all set.

    How can I buy add-ons for my legacy JIRA Server or Confluence Server license?

    If you own a legacy JIRA Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy add-on pricing is no longer available. You have two options for add-on purchasing:

    • Purchase the add-on at the non-legacy Unlimited (10000+ users) tier.
    • Renew your JIRA or Confluence license at a non-legacy tier, then purchase the add-on at the same tier.

    Learn more

    K15t Software GmbH is an vendor, committed to providing support for their add-ons at least 8 hours a day, 5 days a week.

    K15t Software GmbH is an vendor, committed to providing support for their add-ons at least 8 hours a day, 5 days a week.

    Vendor support resources

    Documentation

    Find out how this add-on works.

    Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this add-on.

    Documentation

    Find out how this add-on works.

    Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this add-on.

    Versions

    JIRA Cloud Released 2017-04-06

    Summary

    Sync Info Panel will initially be visible to all users

    Details

    When you upgrade to this version, the Sync Info Panel will be visible to all users (even if you have previously used the View Backbone Issue Sync Panel permission to hide the Sync Info Panel).

    JIRA Administrators and Project Administrators can easily hide the Sync Info Panel again.

    Versions

    Version 3.3.1 JIRA Server 6.3 - 7.3.5 Released 2017-04-06

    Summary

    New version field mapping setting; improvements and optimizations

    Details

    • New: option to only sync versions that have a specific name structure
    • Improved: the Issue Sync Panel is enabled by default
    • Improved: better performance

    Read the full Backbone Issue Sync 3.3.1 release notes

    Installation

    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate Backbone Issue Sync for JIRA via search. The appropriate add-on version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Backbone Issue Sync for JIRA. You're prompted to log into MyAtlassian. Backbone Issue Sync for JIRA begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your JIRA instance.

    To find older Backbone Issue Sync for JIRA versions compatible with your instance, you can look through our version history page.

    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new add-ons screen loads.
    3. Locate Backbone Issue Sync for JIRA.
    4. Click Free trial to download and install your add-on.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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