Customers have installed this add-on in at least 297 active instances.
    by jSoftware Pte Ltdfor JIRA Server 6.3.15 - 7.2.6
    This add-on isn't formally supported, but you can ask a question via Atlassian Answers.

    Ask a question

    JIRA Service Desk
    This add-on is compatible with JIRA Service Desk.
    jSoftware Pte Ltd supports this add-on.

    Get support

    Data Center
    This add-on is compatible with the clustering and high-availability capabilities of our products.
    JIRA Service Desk
    This add-on is compatible with JIRA Service Desk.

    Slack , Slack JIRA Server, Slack Connector

    Slack , Slack JIRA Server, Slack Connector

    Support your client by Slack team

    Multiple Slack Teams and Message builder

    Your own Slack setting

    Discuss with your team and review them by Slack tab

    Support client directly via Slack App

    Multiple Slack teams in a JIRA project

    Custom Slack message notification

    JQL support

    Multiple events

    JQL filter setting

    New version release notification

    Custom bot name and icon bot

    Whitelist Slack teams

    Summary list of Slack project

    More details

    Setup instruction


    Report issue or feedbacks https://jsoftconnector.atlassian.net/servicedesk/customer/portal/1

    • Setup your own Slack APP
    • Custom Slack BOT and Slack Avatar
    • Connect multiple Slack team
    • JQL filter + slack channel notification
    • Custom Slack message notification per issue event
    • Support ANTLR in message template
    • Support multiple issue events configuration
      • New issue
      • Update issue
      • Delete issue
      • Comment
      • Issue transition . e.g : Open , To Do, Review , Done
      • Release new version
    • Create dedicated Slack channel for an urgent issue for discussion
    • Review the discussion with Slack tab in Issue detail
    • Send a direct message to watchers, assignee and mention users https://jsoftconnector.atlassian.net/wiki/display/JS/Direct+message

    User reviews

    Sign in to write a review »
    by feniljanakkumarpatel on 2016-10-13
    it works perfectly. Looking forward to buy licence. keep it up guys.
    Was this review helpful?YesNo
    by Kumaran on 2016-09-30
    Excellent customer service in answering questions posted. Integration works as promised. Great tool to promote collaboration between teams and increase productivity. Developers are quick in fixing bugs and releasing new features requested. Overall, great tool & effort !
    Was this review helpful?YesNo
    by Warren Goldman on 2016-09-01
    get nothing but the spinny wheel when I click on the slack tab... tried clicking configure, wants a client id (issued when you created your app (required). - I DON'T REMEMBER CREATING AN APP - NOT SURE WHAT THIS IS REFERRING TO SAVE FOR CLIENT SECRET WOULD BE NICE IF IT WORKED, IS MY GUESS../
    Was this review helpful?YesNo
    by Dave Hollinden on 2016-08-25
    I feel like I'm piling on here by adding another positive review, but truthfully I like this plug-in a lot as well. And the developer has been very quick and responsive to any questions, requests and bug reports I have submitted. I'm happy to be using this plugin. Thank you!
    Was this review helpful?YesNo
    by Alex Klebeck on 2016-08-22
    I like the plugin a lot, it streamlines JIRA && Slack integrations and makes both applications look in many senses like a single one - and let us work more productively! Just check out the slack tab in the issue view! What I like even more about the plugin is the support team! The reaction times are amazingly fast, I found myself testing the updates often multiple times a day. The product seems to mature a lot literaly every day! Great Job, guys!
    Was this review helpful?YesNo


    Pricing details are loading…

    Paid-via-Atlassian pricing FAQ

    How does server add-on pricing work?

    Server products and add-ons are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and add-on licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If add-on pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing tier?

    For JIRA Server 7.0 or later, the add-on tier should match the maximum tier of the licensed JIRA applications on your instance. For example, if you're running JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for add-ons.

    For versions of JIRA Server prior to 7.0, the add-on tier should match the licensed user tier for JIRA. Even if fewer users want to use the add-on than your JIRA license, the two licenses should match exactly.

    Note: While this add-on has features specific to JIRA Service Desk, the add-on is technically available across the whole JIRA instance. Therefore the above guidelines for the license tier still apply.

    Do you offer academic, community, or open-source licenses?

    For server add-ons, purchase and renewal is half-price if you have an academic license for your Atlassian host application. Server add-ons are always free for community and open-source licenses. Cloud add-ons do not have discounted or free licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server add-ons, you can extend your add-on trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the add-on listing in UPM from your Atlassian host application, and you're all set.

    How can I buy add-ons for my legacy JIRA Server or Confluence Server license?

    If you own a legacy JIRA Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy add-on pricing is no longer available. You have two options for add-on purchasing:

    • Purchase the add-on at the non-legacy Unlimited (10000+ users) tier.
    • Renew your JIRA or Confluence license at a non-legacy tier, then purchase the add-on at the same tier.

    Learn more


    jSoftware Pte Ltd supports Slack Connector for JIRA Server. You can visit the support site to get help.

    Get support


    Version 2.4 JIRA Server 6.3.15 - 7.2.6 Released 2016-11-24


    Direct message for watched, assigned event


    • Support ANTLR in message template
    • Direct message for watched,assigned,mentioned event
    • Allow send message as you in user profile
    • Support more meta keys such as : issue, project, comment, user, worklog, changelog in message template


    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate Slack Connector for JIRA Server via search. The appropriate add-on version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Slack Connector for JIRA Server. You're prompted to log into MyAtlassian. Slack Connector for JIRA Server begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your JIRA instance.

    To find older Slack Connector for JIRA Server versions compatible with your instance, you can look through our version history page.

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