Customers have installed this app in at least 1,488 active instances.
    by Bobronixfor JIRA Server 7.0.0 - 7.4.2 and more versions
    Versions available for JIRA Server 4.4.4 - 6.4.14
    JIRA Service Desk
    This app is compatible with JIRA Service Desk.
    Bobronix supports this app.

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    Data Center
    This app is compatible with the clustering and high-availability capabilities of our products.
    JIRA Service Desk
    This app is compatible with JIRA Service Desk.

    Simple yet powerful rich text editor for JIRA. Import HTML emails, paste rich contents, create templates and prepopulate fields

    Simple yet powerful rich text editor for JIRA. Import HTML emails, paste rich contents, create templates and prepopulate fields

    Rich Text Editor

    Forms and Customization

    Higher Productivity

    Paste rich text from MS Word and Outlook. Insert screenshots, tables, tabs. Add highlighted code blocks and math. Use built-in styles or create your own. Change text formatting with just one click.

    Create checklists, custom forms and more. Checkboxes work right out of the box. Just add them to JEditor and save. With custom scripts and styles, you can create complex interactive forms.

    Improve your productivity. Create a set of templates for every project and issue type. Use them to prepopulate system and custom JIRA fields. Create issues and comments from HTML emails.

    More details

    JEditor is now supported by JIRA PDF View Plugin.

    JEditor renders a powerful, yet simple to use Rich Text Editor.

    • Multi-language user interface
    • Paste from Word and Outlook (IE 11 required for full support)
    • Checklists
    • Prepopulate custom/system fields
    • Code highlight
    • HTML emails handler
    • Custom templates with variables support
    • Search and replace
    • Agile for JIRA compatibility
    • Paste screenshots with Ctrl-V
    • User Mentions (Ctrl-M)
    • Maximize mode
    • Source mode

    User reviews

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    by Thomas Jackson on 2016-09-28
    Jira 7.2 introduces a new "labs-mode" rich text editor that has a fair amount of overlap with jEditor. Unfortunately, enabling the labs editor seems to cause jEditor to malfunction. Any idea when this will get fixed?
    Was this review helpful?YesNo
    by Gerbert Vandenberghe on 2016-04-08
    The editor has some functions that are not in the OOTB rich text editor. The major drawback is that is does not support wiki markup for those user who prefer to use wiki markup.
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    by Rob Fisher on 2016-02-08
    A lot of small bugs, but works well most of the time
    Was this review helpful?YesNo
    by Steven Segers on 2016-01-25
    The lack of rich editing capability in JIRA is a long standing pain point (See https://jira.atlassian.com/browse/JRA-8943). For a long time, Atlassian's standpoint on this issue was that it was not important. Recently they changed their message, so I'm hopeful that the situation will improve soon. This plugin compensates for the missing functionality in JIRA, which in itself is of course great. However, after using the plugin for a while I must say the integration with JIRA is quite poor: * You are no longer able to use WIKI syntax. (There is an option to switch to wiki-syntax, but as soon as someone else touches the issue, things get converted back to html) * Integration with the rest of JIRA is limited and buggy. * Behavior of the plugin is unpredictable. The javascript will break regularly. For people that do not use the WIKI syntax at all and don't make use of mentions, it might work, but personally, I cannot say I would recommenced this plugin.
    Was this review helpful?YesNo
    by Richard Frenkel on 2015-09-03
    The html code generated (or entered in code view) often results in Jira throwing exceptions. If one hasn't copied the text one entered, it is then lost. If one has, one can paste it back in and in code view clean up the tags that seem to cause the issues. Several times if needed. While we developers have learned how to work with the tool, it is not suitable for clients (we've tried).
    Was this review helpful?YesNo


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    Paid-via-Atlassian pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your host product. For JIRA Server 7.0 or later, the app tier should match the maximum tier of the licensed JIRA products on your instance. For example, if you're running JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for apps. For versions of JIRA Server prior to 7.0, the app tier should match the licensed user tier for JIRA. Even if fewer users want to use the app than your JIRA license, the two licenses should match exactly.Note: While this app has features specific to JIRA Service Desk, the app is technically available across the whole JIRA instance. Therefore the above guidelines for the license tier still apply.

    Do you offer academic, community, or open-source licenses?

    For server apps, purchase and renewal is half-price if you have an academic license for your Atlassian host product. Server apps are always free for community and open-source licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian host product, and you're all set.

    How can I buy apps for my legacy JIRA Server or Confluence Server license?

    If you own a legacy JIRA Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your JIRA or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Bobronix provides support for this app.

    Vendor support resources


    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.


    Version 2.3.17 JIRA Server 7.0.0 - 7.4.2 Released 2017-08-14


    Bug fixes



    • JEditor-rendered custom fields that contain wiki markup display base64 code when collapsed
    • JEditor settings parser fails to parse project names that contain special characters
    • Mention dialog ignores issue view permission
    • Sometimes JEditor fails to initialize a field on the Create Issue dialog opened in a new tab


    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate JEditor - Rich Text Editor for JIRA via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for JEditor - Rich Text Editor for JIRA. You're prompted to log into MyAtlassian. JEditor - Rich Text Editor for JIRA begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your JIRA instance.

    To find older JEditor - Rich Text Editor for JIRA versions compatible with your instance, you can look through our version history page.

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