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Enterprise Mail Handler for Jira (JEMH)

works with Jira Cloud, Jira Server 9.0.0 - 9.12.14, Jira Data Center 10.0.0 - 10.1.1 and more

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TRUST SIGNALS

Key highlights of the appAn enterprise grade Mail Handler for your Jira to automate ingestion of email content and customisation of outbound notifications

Integrate email from anyone, anywhere

Take your Jira Cloud email integration to the next level. Drive issue changes, support external non-Jira users, extract information to set in custom fields, handle emails from monitoring systems, and much, much more!

The Heart of JEMHC - Project Mappings

JEMHC Profiles contain many Project Mappings, which allows specific handling based on Rules (eg recipient match). This means you can Map incoming emails To: an address, to a given project, and customize...

Notify with other services such as Slack and SMS

Enhance your notification capabilities via integrations for 3rd party services such as Slack and SMS. Such notifications do not consume Plan allowance, are customizable and can also be driven by workflow post-functions.

Supporting media

More details

  • Comprehensive email processing and notifications
  • OAuth support for services such as Microsoft 365 and Gmail
  • Replied-to content clean-up tools
  • Image blocking
  • Jira and email-only user support
  • Full notification customization, including CSS and images
  • Inbound/Outbound audit logs
  • Workflow Post-function
  • Adhoc notification
  • Free SMS/Slack notification capabilities

Note:

  • Subscription costs cover a "Plan", which grants a site a monthly allowance of email volume and data. Why is it not unlimited?
  • Usage greater than the Plan allowance can be achieved via use of Data Packs and Plan Upgrades. See JEMHC licensing for more.
  • Evaluation periods are not extendable, cancellation of active licenses and re-evaluations are not permitted - an active license will be required
  • Configuration data is purged after 30 days of no active license being present
  • There is currently no automatic migration from Server/DC due to environmental differences. For more information, see Migrating from Server/DC to Cloud.

Resources

Privacy and Security

Privacy policy

  • Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

    Partner privacy policy

Security program

Integration permissions

  • Enterprise Mail Handler for Jira (JEMH) integrates with your Atlassian product

Version information

Version 1.11.133-AC•for Jira Cloud

Release date

Sep 10th 2024

Summary

Minor version update

Details

Minor version update

Payment model

Paid via Atlassian

License type

Commercial

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