1
Customers have installed this app in at least 1 active instance.
    by iorad inc.for JIRA Server 7.0.0 - 7.0.11
    Supported
    iorad inc. supports this app.

    Get support

    Get it nowFree app

    Capture problem/solution steps and make jira issues come to life

    Capture problem/solution steps and make jira issues come to life

    Capture problem right from create issue dialog

    iorad capture frame - records the problem steps

    Automatically attached to the issue

    When a user opens the new issue dialog, they will see a capture steps hyperlink. This will open the iorad capture frame.

    The iorad capture frame opens. Once capturing begins, the user can click through the problem. The iorad application breaks it into steps, highlights the area and automatically generates a basic text description.

    Once the user finishes the capturing and clicks done. The captured steps are automatically attached to the issue in JIRA.

    More details

    The development team can follow exactly where the problem occured without having to play/pause a video.

    If you’re a customer support agent, use iorad to easily show the solution and attach it to the ticket.

    User reviews

    (0)Sign in to write a review

    There are no reviews yet. Be the first to review this app.

    Pricing

    iorad inc. provides support for this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Version 1.0 JIRA Server 7.0.0 - 7.0.11 Released 2015-08-28

    Summary

    1.0 Release

    Details

    Attach problem steps to jira issues

    Installation

    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate iorad capture steps via search. Results include app versions compatible with your JIRA instance.
    5. Click Install to download and install your app.
    6. You're all set! Click Close in the Installed and ready to go dialog.

    Similar apps