Customers have installed this add-on in at least 152 active instances.
    by InTENSO IT ExpertsAtlassian Verified
    InTENSO IT Experts is an Atlassian Verified vendor. Verified vendors demonstrate Atlassian standards for add-on quality, reliability, and support.

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    for JIRA Server 7.0.0 - 7.2.2 and more versions
    Versions available for JIRA Server 6.0.5 - 6.4.14
    This add-on isn't formally supported, but you can ask a question via Atlassian Answers.

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    InTENSO IT Experts supports this add-on.

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    Data Center
    This add-on is compatible with the clustering and high-availability capabilities of our products.

    Integrate JIRA instances with advanced and comprehensive issue synchronisation options

    Integrate JIRA instances with advanced and comprehensive issue synchronisation options

    Increase time efficiency in teamwork of many JIRAs

    Build security of JIRA to JIRA integration

    Control amount and count of synchronised data

    Thanks to our communication options, as part of the work on one issue, you can ran a separate communication within the team, and simultaneously other with your partner. Two communication chanells are no longer required.

    Thanks to issue synchronisation options, you choose only those issues, that with specified criteria might be synchronized. JIRA integration is conducted without granting full administrative access to your partner.

    JIRA to JIRA performance dashboard gives you a chance to monitor data transfer in your synchronisation. All necessary raports to increase efficiency of integration are prepared automatically.

    More details

    1-st created a JIRA to JIRA integration software, designed more than 2 years ago, repeatedly tested by synchronization issues with at least 300 companies using JIRA. Providing:

    • Selective synchronization secures your sensitive data
    • Concurrent working with one issue on two JIRA instances
    • Communicate with JIRA behind firewall
    • Build archive in second JIRA instance
    • Integrate federation of JIRA in your organization
    • Isolate issues and improve privacy

    Communication options:

    • Workflow transitions
    • External comments
    • Contract field mapping
    • Attachments

    Issue synchronisation options:

    • Full issue synchronisation in real-time
    • Manual issue synchronisation
    • Fixed issue synchronisation

    JIRA to JIRA Performance Dashboard:

    • Traffic monitoring, deviations from the norm
    • Increased activity check
    • Forecasting the required space on disk

    Please contact us via Service Desk. In case of any future questions about your JIRA synchronisation we are at your disposal - so please don't hesitate to reach us.

    User reviews

    Sign in to write a review »
    by Julien Fritsch on 2016-07-25
    Very interesting and useful product indeed. But is it me or the set up is just a huge task probably even very hard to maintain ? While my testing, I can not been able to find & create a template for the field mapping. And since I'm not sure that all our projects use exactly all the same fields, so this means that in the end I'll have 7 projects to sync * 5 issues types each = 35 contracts to be defined, each with more or less the same template. It's a very too long task to be done. Is there anything that can avoid such an hard set up ?
    Was this review helpful?YesNo

    InTENSO IT Experts

    Thank you for your feedback!

    We are going to select many issue types / projects for single contract. It will be on cloud version first, then moved to server.

    by Tyler Freeze on 2016-06-08
    We have an offshore organization that does our QA work with their own JIRA system. We want to sync that system with our own. Will the product and user license have to be purchased once by each organization (our own and our offshore testers)? Or will only one organization need to purchase the product and user license?
    0 out of 1 found this review helpful
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    InTENSO IT Experts

    Our plugin embed Atlassian Marketplace licensing mechanism. So basically each plugin (JIRA) instance has to have valid license. However we provide exceptions to this model based on customers configuration (number of connected JIRAs and user-tier). That may help to acquire license for other parties. If you want to know detailed options for your configuration, please contact us plugins@intenso.com.pl

    by Barış Ergün on 2016-06-01
    We have two instances those belong to two different customers. One with a Jira user of 500 and other is 2000. Will the licencing be calculated for these Jira user tiers? Does the plug-in need to be licenced in both instance?
    Was this review helpful?YesNo

    InTENSO IT Experts

    In general, yes. The each plugin copy requires a valid license. That is the current Atlassian Marketplace model.

    However, we offer other licensing options depending on user tiers, number of instances. For details please contact plugins@intenso.com.pl

    by Infra Struktur on 2016-04-15
    We have an one onsite instance, and we want to use one cloud instance. Is it possible to sync between these two?
    Was this review helpful?YesNo

    InTENSO IT Experts

    Right now (Q2 2016) there is only JIRA Server version of the plugin. To overcome this limitation our customers install second (public) JIRA Server instance instead of Cloud.

    Maybe that can work for you too until Cloud version will be available?

    by Rakesh Kande on 2016-04-08
    we have 2 instances one with Jira version 6.4 and other 6.0.5 , can we sync between instances hosted having different Jira application version version?
    1 out of 1 found this review helpful
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    InTENSO IT Experts

    Yes, we support JIRA versions starting from 6.0.5.

    If you have more questions please contact us at https://intenso.atlassian.net/servicedesk/customer/portal/12 or plugins@intenso.com.pl


    Pricing details are loading…

    Paid-via-Atlassian pricing FAQ

    How does server add-on pricing work?

    Server products and add-ons are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and add-on licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If add-on pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing tier?

    For JIRA Server 7.0 or later, the add-on tier should match the maximum tier of the licensed JIRA applications on your instance. For example, if you're running JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for add-ons.

    For versions of JIRA Server prior to 7.0, the add-on tier should match the licensed user tier for JIRA. Even if fewer users want to use the add-on than your JIRA license, the two licenses should match exactly.

    Do you offer academic, community, or open-source licenses?

    For server add-ons, purchase and renewal is half-price if you have an academic license for your Atlassian host application. Server add-ons are always free for community and open-source licenses. Cloud add-ons do not have discounted or free licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server add-ons, you can extend your add-on trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the add-on listing in UPM from your Atlassian host application, and you're all set.

    How can I buy add-ons for my legacy JIRA Server or Confluence Server license?

    If you own a legacy JIRA Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy add-on pricing is no longer available. You have two options for add-on purchasing:

    • Purchase the add-on at the non-legacy Unlimited (10000+ users) tier.
    • Renew your JIRA or Confluence license at a non-legacy tier, then purchase the add-on at the same tier.

    Learn more


    InTENSO IT Experts is Atlassian Verified. Verified add-on vendors demonstrate high quality, reliability, and business traction. Learn more

    InTENSO IT Experts supports IssueSYNC - JIRA to JIRA Integration. You can visit the support site to get help.

    Get support


    Version 1.3.1 JIRA Server 7.0.0 - 7.2.2 Released 2016-09-19


    ​Features & Improvements



    • Data Center support (JIRA 7 only)
    • Alerts


    • CF select context support
    • Resolution support


    • Configuration
    • Logger
    • Flush Button
    • Bulk Synchronization
    • Remote Issue Panel
    • Workflow Mapping


    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate IssueSYNC - JIRA to JIRA Integration via search. The appropriate add-on version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for IssueSYNC - JIRA to JIRA Integration. You're prompted to log into MyAtlassian. IssueSYNC - JIRA to JIRA Integration begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your JIRA instance.

    To find older IssueSYNC - JIRA to JIRA Integration versions compatible with your instance, you can look through our version history page.

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