391
Customers have installed this app in at least 391 active instances.
391
Customers have installed this app in at least 391 active instances.
    by InTENSO IT ExpertsAtlassian Verified
    InTENSO IT Experts is an Atlassian Verified vendor. Verified vendors demonstrate Atlassian standards for app quality, reliability, and support.

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    for Jira Cloud, Jira Server 7.0.0 - 7.6.0 and more versions
    Versions available for Jira Server 6.0.5 - 6.4.14
    Supported
    InTENSO IT Experts supports this app.

    Get support

    Supported
    InTENSO IT Experts supports this app.

    Get support

    Data Center
    This app is compatible with the clustering and high-availability capabilities of our products.

    Advanced issue sync options for Jira to Jira integration

    Advanced issue sync options for Jira to Jira integration

    Boost teamwork across multiple Jira instances

    Build security in Jira to Jira integration

    Control the amount of synchronised data

    When working on one issue, you can run a separate communication thread within your team and your other partner simultaneously. You don’t need to set up two communication channels anymore.

    Pick the criteria for issues you want to synchronize. Carry out Jira to Jira integration without granting full administrative access to your partner.

    Benefit from Jira to Jira performance dashboard to monitor data transfer during synchronisation. All the reports you need for increasing integration efficiency are prepared automatically for you.

    Boost teamwork across multiple Jira instances

    Build security in Jira to Jira integration

    Control the amount of synchronised data

    When working on one issue, you can run a separate communication thread within your team and your other partner simultaneously. You don’t need to set up two communication channels anymore.

    Pick the criteria for issues you want to synchronize. Carry out Jira to Jira integration without granting full administrative access to your partner.

    Benefit from Jira to Jira performance dashboard to monitor data transfer during synchronisation. All the reports you need for increasing integration efficiency are prepared automatically for you.

    More details

    This unique Jira to Jira integration app helps over 300 companies synchronize issues between two or more Jira instances.

    Top functionalities include:

    • Selective synchronization for better security of sensitive data
    • Concurrent work on one issue in two Jira instances
    • Easy set up of separate communication channels
    • Connect with your Provider or Customer
    • Server-Server, Cloud-Server and Cloud-Cloud integration
    • Communication and synchronization behind firewall, proxy, SSL

    Communication options:

    • Workflow transitions
    • Comments & External comments
    • Fields
    • Attachments
    • Worklogs
    • Sub-tasks

    Selected features:

    • Automated or manual sync
    • Performance Dashboard
    • Advanced Monitoring and Diagnostic
    • Bulk synchronization

    Have a look here to see the documentation for Cloud version or Server version.

    Have you got any questions about Jira to Jira synchronization? Get in touch with us Service Desk, we’re always happy to hear from you. Let's SYNC!

    More details

    PROMOTION! Buy one, get one free. Check docs or contact our sales.

    This unique Jira to Jira integration app helps over 300 companies synchronize issues between two or more Jira instances.

    Top functionalities include:

    • Selective synchronization for better security of sensitive data
    • Concurrent work on one issue in two Jira instances
    • Easy set up of separate communication channels
    • Connect with your Provider or Customer
    • Server-Server, Cloud-Server and Cloud-Cloud integration
    • Communication and synchronization behind firewall, proxy, SSL

    Communication options:

    • Workflow transitions
    • Comments & External comments
    • Fields
    • Attachments
    • Worklogs
    • Sub-tasks

    Selected features:

    • Automated or manual sync
    • Performance Dashboard
    • Advanced Monitoring and Diagnostic
    • Bulk synchronization

    Have a look here to see the documentation for Cloud version or Server version.

    Have you got any questions about Jira to Jira synchronization? Get in touch with us Service Desk, we’re always happy to hear from you. Let's SYNC!

    Reviews for cloud

    (16)
    Sign in to write a review
    by Grigory Tukmachev on 2017-07-06
    Hello! We are service development company and use own Jira, but some of our customers want to use they own Jira. In this case - we need to copy all data from customer's Jira into own. The question is: if we have to install this plugin into both - own and customer's Jira servers for copying FROM external TO own Jira only? Because it can be an issue... we looking for a way to install a sync solution into own Jira only.
    Was this review helpful?YesNo
    InTENSO IT Experts

    Yes, you will need to install IssueSYNC plugin in both JIRA instances. The plugin provides communication and security layer that's why it is required.

    by Julien Fritsch on 2016-07-25
    Very interesting and useful product indeed. But is it me or the set up is just a huge task probably even very hard to maintain ? While my testing, I can not been able to find & create a template for the field mapping. And since I'm not sure that all our projects use exactly all the same fields, so this means that in the end I'll have 7 projects to sync * 5 issues types each = 35 contracts to be defined, each with more or less the same template. It's a very too long task to be done. Is there anything that can avoid such an hard set up ?
    2 out of 2 found this review helpful
    Was this review helpful?YesNo
    InTENSO IT Experts

    Thank you for your feedback!

    We are going to select many issue types / projects for single contract. It will be on cloud version first, then moved to server.

    by Tyler Freeze on 2016-06-08
    We have an offshore organization that does our QA work with their own JIRA system. We want to sync that system with our own. Will the product and user license have to be purchased once by each organization (our own and our offshore testers)? Or will only one organization need to purchase the product and user license?
    0 out of 1 found this review helpful
    Was this review helpful?YesNo
    InTENSO IT Experts

    Our plugin embed Atlassian Marketplace licensing mechanism. So basically each plugin (JIRA) instance has to have valid license. However we provide exceptions to this model based on customers configuration (number of connected JIRAs and user-tier). That may help to acquire license for other parties. If you want to know detailed options for your configuration, please contact us plugins@intenso.com.pl

    by Barış Ergün on 2016-06-01
    We have two instances those belong to two different customers. One with a Jira user of 500 and other is 2000. Will the licencing be calculated for these Jira user tiers? Does the plug-in need to be licenced in both instance?
    Was this review helpful?YesNo
    InTENSO IT Experts

    In general, yes. The each plugin copy requires a valid license. That is the current Atlassian Marketplace model.

    However, we offer other licensing options depending on user tiers, number of instances. For details please contact plugins@intenso.com.pl

    by Infra Struktur on 2016-04-15
    We have an one onsite instance, and we want to use one cloud instance. Is it possible to sync between these two?
    Was this review helpful?YesNo
    InTENSO IT Experts

    Yes, you can synchronize Server-Cloud as well.

    Reviews for server

    (16)
    Sign in to write a review
    by Shawn Danisa on 2017-10-30
    Hi there, I think this is a great tool for synchronization. I went through the documentation and some reviews. I just wish to confirm if this plugin will be able to sychronize fields created with Portfolio for JIRA, and Parent Links to an Epic ? If so, this will be super awesome. Regards
    Was this review helpful?YesNo
    by Grigory Tukmachev on 2017-07-06
    Hello! We are service development company and use own Jira, but some of our customers want to use they own Jira. In this case - we need to copy all data from customer's Jira into own. The question is: if we have to install this plugin into both - own and customer's Jira servers for copying FROM external TO own Jira only? Because it can be an issue... we looking for a way to install a sync solution into own Jira only.
    Was this review helpful?YesNo
    InTENSO IT Experts

    Yes, you will need to install IssueSYNC plugin in both JIRA instances. The plugin provides communication and security layer that's why it is required.

    by Julien Fritsch on 2016-07-25
    Very interesting and useful product indeed. But is it me or the set up is just a huge task probably even very hard to maintain ? While my testing, I can not been able to find & create a template for the field mapping. And since I'm not sure that all our projects use exactly all the same fields, so this means that in the end I'll have 7 projects to sync * 5 issues types each = 35 contracts to be defined, each with more or less the same template. It's a very too long task to be done. Is there anything that can avoid such an hard set up ?
    2 out of 2 found this review helpful
    Was this review helpful?YesNo
    InTENSO IT Experts

    Thank you for your feedback!

    We are going to select many issue types / projects for single contract. It will be on cloud version first, then moved to server.

    by Tyler Freeze on 2016-06-08
    We have an offshore organization that does our QA work with their own JIRA system. We want to sync that system with our own. Will the product and user license have to be purchased once by each organization (our own and our offshore testers)? Or will only one organization need to purchase the product and user license?
    0 out of 1 found this review helpful
    Was this review helpful?YesNo
    InTENSO IT Experts

    Our plugin embed Atlassian Marketplace licensing mechanism. So basically each plugin (JIRA) instance has to have valid license. However we provide exceptions to this model based on customers configuration (number of connected JIRAs and user-tier). That may help to acquire license for other parties. If you want to know detailed options for your configuration, please contact us plugins@intenso.com.pl

    by Barış Ergün on 2016-06-01
    We have two instances those belong to two different customers. One with a Jira user of 500 and other is 2000. Will the licencing be calculated for these Jira user tiers? Does the plug-in need to be licenced in both instance?
    Was this review helpful?YesNo
    InTENSO IT Experts

    In general, yes. The each plugin copy requires a valid license. That is the current Atlassian Marketplace model.

    However, we offer other licensing options depending on user tiers, number of instances. For details please contact plugins@intenso.com.pl

    Pricing

    Pricing details are loading…

    Pricing details are loading…

    Paid-via-Atlassian pricing FAQ

    How does cloud app pricing work?

    Cloud pricing is subscription based. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for host products and apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your host product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you pay the 50-user price for apps.

    The pricing structure for cloud products and apps is as follows:

    • Monthly subscriptions with up to 10 host product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.
    • If per-user pricing is not yet available for this app, please contact the vendor for further information.

    If you've opted for annual billing for your host product, apps are also billed annually at a discount (12 months for the price of 10).

    Do you offer academic, community, or open-source licenses?

    Academic, community and open source licenses are not available for cloud apps.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    Paid-via-Atlassian pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your host product. For Jira Server 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for apps. For versions of Jira Server prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly.

    Do you offer academic, community, or open-source licenses?

    For server apps, purchase and renewal is half-price if you have an academic license for your Atlassian host product. Server apps are always free for community and open-source licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian host product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    InTENSO IT Experts is an Atlassian Verified vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    InTENSO IT Experts is an Atlassian Verified vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2017-02-24

    Summary

    Minor version update

    Details

    Minor version update

    Versions

    Version 1.7.3 Jira Server 7.0.0 - 7.6.0 Released 2017-11-17

    Summary

    Improvements and Fixes

    Details

    • Attachments added on issue and request create screen are now synchronizing
    • UI Minor Improvements
    • Workflow transitions synchronization no longer have to wait for information about remote issue
    • Minor Bug Fixes

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate Issue SYNC - Synchronization for Jira via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Issue SYNC - Synchronization for Jira. You're prompted to log into MyAtlassian. Issue SYNC - Synchronization for Jira begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Issue SYNC - Synchronization for Jira versions compatible with your instance, you can look through our version history page.

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new add-ons screen loads.
    3. Locate Issue SYNC - Synchronization for Jira.
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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