55
Customers have installed this app in at least 55 active instances.
    by InTENSO IT ExpertsAtlassian Verified
    InTENSO IT Experts is an Atlassian Verified vendor. Verified vendors demonstrate Atlassian standards for app quality, reliability, and support.

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    for Jira Server 7.4.0 - 7.6.1 and more versions
    Versions available for Jira Server 7.0.0 - 7.3.8
    Supported
    InTENSO IT Experts supports this app.

    Get support

    Setup your acceptance process in the relations with a superior. Multilevel acceptance on given status. Request approval via email

    Setup your acceptance process in the relations with a superior. Multilevel acceptance on given status. Request approval via email

    Approval workflows

    e-mail Notification

    Group Acceptance

    Integrated with Jira workflow.

    Decide who can approve/reject.

    Required approvals count.

    Send e-mail to selected people who can accept your request.

    Direct acceptance/rejection link in email.

    Define how many approvals are required on given status.

    First disapproval cancels all other acceptances.

    Select from Groups, Roles, Custom Fields.

    More details

    Save time and embrance chaos in your approval process, which is often applied in such areas as:

    • Access management (ITIL / Service Desk)
    • Demand Management
    • Final Acceptance (Project Management)
    • Holiday Request Acceptance (Human Resources)
    • Others...

    Everywhere employee needs to get an approval for his/her issue from superiors to proceed.

    Our solution integrates with Jira workflow and lets you provide more sophisticated approvals than simple workflow transition.

    Reviews for cloud

    (4)
    Sign in to write a review
    by Evgeniy Russkikh on 2017-06-12
    Cant configure addon to work. Facing errors on configure screen. Support couldn't help me to fix it.
    Was this review helpful?YesNo
    by David Gordon on 2017-04-01
    The email notification offers great flexibility in the information that is sent and the embedded one-step approval that is incorporated into the email message. Better still if the end-user want to see the entire request/attachment(s) they can follow the traditional method of approving - and even incorporate an Electronic Signature as a separate plugin from this vendor.
    Was this review helpful?YesNo
    by bheywood@amsi-corp.com on 2017-03-10
    Documentation is limited essentially showing what is obvious in the interface. Unable to get the email component to work. My guess is that I'm not doing something basic that is not outlined in the User or Administrator documentation. Submitted support issue twice with no response after a week an a half. The first issue doesn't show in my profile even though I received an email notification.
    Was this review helpful?YesNo
    InTENSO IT Experts

    Sorry for keep you waiting, we had responded to all your tickets but there was a problem with our outgoing email box. Now it is ok.

    Emails requires SMTP server to be enabled in JIRA. We added warning recently if SMTP is not set.

    My apologies...

    Reviews for server

    (4)
    Sign in to write a review
    by Evgeniy Russkikh on 2017-06-12
    Cant configure addon to work. Facing errors on configure screen. Support couldn't help me to fix it.
    Was this review helpful?YesNo
    by David Gordon on 2017-04-01
    The email notification offers great flexibility in the information that is sent and the embedded one-step approval that is incorporated into the email message. Better still if the end-user want to see the entire request/attachment(s) they can follow the traditional method of approving - and even incorporate an Electronic Signature as a separate plugin from this vendor.
    Was this review helpful?YesNo
    by bheywood@amsi-corp.com on 2017-03-10
    Documentation is limited essentially showing what is obvious in the interface. Unable to get the email component to work. My guess is that I'm not doing something basic that is not outlined in the User or Administrator documentation. Submitted support issue twice with no response after a week an a half. The first issue doesn't show in my profile even though I received an email notification.
    Was this review helpful?YesNo
    InTENSO IT Experts

    Sorry for keep you waiting, we had responded to all your tickets but there was a problem with our outgoing email box. Now it is ok.

    Emails requires SMTP server to be enabled in JIRA. We added warning recently if SMTP is not set.

    My apologies...

    Pricing

    10 users$1025 users$12050 users$220100 users$400250 users$800500 & upAdditional pricing details

    Paid-via-Atlassian pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your host product. For Jira Server 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for apps. For versions of Jira Server prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly.

    Do you offer academic, community, or open-source licenses?

    For server apps, purchase and renewal is half-price if you have an academic license for your Atlassian host product. Server apps are always free for community and open-source licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian host product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    InTENSO IT Experts is an Atlassian Verified vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Version 1.2.3 Jira Server 7.4.0 - 7.6.1 Released 2017-12-05

    Summary

    Fixes

    Details

    • JIRA SD / Customer approve link in email fix
    • Emails recipients fix on JIRA SD / Customer email acceptance

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate Approvals – Advanced Issue Acceptance via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Approvals – Advanced Issue Acceptance. You're prompted to log into MyAtlassian. Approvals – Advanced Issue Acceptance begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Approvals – Advanced Issue Acceptance versions compatible with your instance, you can look through our version history page.

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