Customers have installed this app in at least 186 active instances.
    by InTENSO IT ExpertsAtlassian Verified
    InTENSO IT Experts is an Atlassian Verified vendor. Verified vendors demonstrate Atlassian standards for app quality, reliability, and support.

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    for JIRA Server 7.0.0 - 7.4.3 and more versions
    Versions available for JIRA Server 4.0 - 6.4.14
    JIRA Service Desk
    This app is compatible with JIRA Service Desk.
    InTENSO IT Experts supports this app.

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    Data Center
    This app is compatible with the clustering and high-availability capabilities of our products.
    JIRA Service Desk
    This app is compatible with JIRA Service Desk.

    Answers on users questions like: I can't see this transition or What does this status mean for me

    Answers on users questions like: I can't see this transition or What does this status mean for me

    Help 1 - Color Buttons

    Help 2 - Where are my transitions?!

    Help 3 - Status Explanations with JSD support

    Highlight some actions to users by filling buttons with color. Reduces the number of erroneous transitions by users. Colors affects the user's awareness more deeply than plain text.

    Have You ever wondered why one of the desired actions in Your JIRA issue was not present but theoretically it should? This plugin which is based on issue tab, was designed to solve this problem.

    Tell the users what does the current status mean. Do not let them ask you 'What this status really mean?' Give them visible hints or suggestions to any status. Introduce new users to your workflow smoothly.

    More details

    Have You ever wondered why one of the desired actions in Your JIRA issue was not present but theoretically it should?

    This plugin which is based on issue tab, was designed to solve this problem.

    • Actions Availability Checker - it shows all the conditions for available actions and displays which conditions passed and which did not (primary feature)

    But there is more:

    • Status Explanations - Set description for each JIRA status with Customer Portal integration. Help users to understand your workflow.
    • Color Button - According to many research, for 85% of us colors are important to make a decision. Use psychology of colors on issues.

    Plugin is available in: English, German, Polish and Spanish.

    User reviews

    Sign in to write a review
    by Kim Roland Rasmussen on 2015-06-20
    Great plugin. It helped figure out why some workflow actions weren't visible.
    Was this review helpful?YesNo
    by Jeff Peters on 2014-12-09
    Highly useful and tailorable plugin that readily adds to users' experience, giving the individuals insight into the established business logic for their workflow and more. This vendor is extremely prompt and personable in responding to customer's suggestions for enhancing their product. Very impressive!
    Was this review helpful?YesNo
    by Alan Moore on 2013-08-02
    Very useful plugin, saves much time figuring out why an option isn't available. Astoundingly quick support too - reported a bug and it was fixed in 75mins :D
    2 out of 2 found this review helpful
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    by Michal on 2013-02-06
    Very useful. It wasn't a big fun to look every time to workflows configuration. So, in my humble opinion "must have" if you are administrator. I'm looking forward for feature: a mouseover show groups/people on selected condition. This surely will close questions about "who/which/why not me"?
    1 out of 1 found this review helpful
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    by Mathieu SAADE (DE) on 2012-11-07
    Very helpfull plugin already used in production on a version 4.4.4 of JIRA. Looking forward to use the 2.x version of your plugin. What I don't understand is why your add your specific business description to a transition and don't use the already built-in description property.
    Was this review helpful?YesNo
    InTENSO IT Experts

    Hi Mathieu, 

    Thank you for your rate. We know about this excessive feature - will be removed soon.

    Krzysztof Skoropada


    Pricing details are loading…

    Paid-via-Atlassian pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your host product. For JIRA Server 7.0 or later, the app tier should match the maximum tier of the licensed JIRA products on your instance. For example, if you're running JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for apps. For versions of JIRA Server prior to 7.0, the app tier should match the licensed user tier for JIRA. Even if fewer users want to use the app than your JIRA license, the two licenses should match exactly.Note: While this app has features specific to JIRA Service Desk, the app is technically available across the whole JIRA instance. Therefore the above guidelines for the license tier still apply.

    Do you offer academic, community, or open-source licenses?

    For server apps, purchase and renewal is half-price if you have an academic license for your Atlassian host product. Server apps are always free for community and open-source licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian host product, and you're all set.

    How can I buy apps for my legacy JIRA Server or Confluence Server license?

    If you own a legacy JIRA Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your JIRA or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    InTENSO IT Experts is an vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Vendor support resources


    Find out how this app works.

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    Version 2.2.1 JIRA Server 7.0.0 - 7.4.3 Released 2017-08-01


    Bugfix release


    Fix for: Badly rendered status text for Color button feature


    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate Help (a.k.a. Conditions Validator) via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Help (a.k.a. Conditions Validator). You're prompted to log into MyAtlassian. Help (a.k.a. Conditions Validator) begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your JIRA instance.

    To find older Help (a.k.a. Conditions Validator) versions compatible with your instance, you can look through our version history page.

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