385
Customers have installed this add-on in at least 385 active instances.
385
Customers have installed this add-on in at least 385 active instances.
    by InTENSO IT ExpertsAtlassian Verified
    InTENSO IT Experts is an Atlassian Verified vendor. Verified vendors demonstrate Atlassian standards for add-on quality, reliability, and support.

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    for JIRA Cloud, JIRA Server 7.0.0 - 7.2.2 and more versions
    Versions available for JIRA Server 5.0 - 6.4.14
    Supported
    InTENSO IT Experts supports this add-on.

    Get support

    Supported
    InTENSO IT Experts supports this add-on.

    Get support

    Data Center
    This add-on is compatible with the clustering and high-availability capabilities of our products.

    SMARTER. BETTER. FASTER. Create JIRA issues from templates

    SMARTER. BETTER. FASTER. Create JIRA issues from templates

    Put variables into templates

    Get field's value from selected template

    Create subtask from template

    If you find that many of the issues being created use the same values in several common fields then the use of Variables may be a good solution to save time creating an issue.

    When an issue is being created using the template, field values will be automatically inserted into the new issue. This allows you to create 'heavy' issues in up to 3 seconds! You can use it as canned responses as well.

    Create and autofill subtasks with predefined values. When an issue is being created using the template, the field values will be automatically inserted into the new issue's subtask.

    Put variables into templates

    Get field's value from selected template

    Create subtask from template

    If you find that many of the issues being created use the same values in several common fields then the use of Variables may be a good solution to save time creating an issue.

    When an issue is being created using the template, field values will be automatically inserted into the new issue. This allows you to create 'heavy' issues in up to 3 seconds! You can use it as canned responses as well.

    Create and autofill subtasks with predefined values. When an issue is being created using the template, the field values will be automatically inserted into the new issue's subtask.

    More details

    #1 In Creating Issues From Templates in JIRA

    Issue Templates covers the process of creating new issues in JIRA

    • Autocomplete will apply some values from the selected template to a newly created issue, this also works with Customer Portal support
    • Variables allows you to replace all occurrences of placeholders by replacing the value only once
    • Copy Value from template works as Autocomplete, but it is executed in workflow (available for Cloud)
    • Copy Subtask from template allows you to create subtasks from templates
    • Default Templates can automatically paste predefined values into the fields on the "Create Issue" screen. It allows you to create the defaults for each project and issue type pair

    How To Videos

    Additional materials from our blog

    More details

    #1 In Creating Issues From Templates in JIRA. Check out plugin's page

    Issue Templates covers the process of creating new issues in JIRA

    • Autocomplete will apply some values from the selected template to a newly created issue, this also works with Customer Portal support
    • Variables allows you to replace all occurrences of placeholders by replacing the value only once
    • Copy Value from template works as Autocomplete, but it is executed in workflow
    • Copy Subtask from template allows you to create subtasks from templates
    • Default Templates can automatically paste predefined values into the fields on the "Create Issue" screen. It allows you to create the defaults for each project and issue type pair

    How To Videos

    Additional materials from our blog

    User reviews

    (18)
    Sign in to write a review »
    by Massimiliano Nobile on 2016-08-11
    Very useful add on. Please add a step-by-step user guide or improve the Getting Started user flow; I spent a lot of time trying to make a basic configuration. Live support has been excellent and fixed my problem.
    Was this review helpful?YesNo
    by Daniel Wagner on 2016-06-09
    Very useful add-on, without our first-level servicedesk with JIRA wouldn't be able to work.
    Was this review helpful?YesNo
    by Klaus Wening on 2016-04-20
    Plugin works really excellent for our setup. Friendly and fast support within one day.
    Was this review helpful?YesNo
    by Angelo Morato on 2016-02-23
    Totalmente recomendado!
    Was this review helpful?YesNo
    by Mikhail Zheglov on 2016-02-18
    4/4 met our business needs for creating issues from templates. Thanks.
    Was this review helpful?YesNo

    Pricing

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    Paid-via-Atlassian pricing FAQ

    How does cloud add-on pricing work?

    Cloud products and add-ons are hosted by Atlassian. You are eligible for support and automatic version updates as long as your subscription is active.

    Your subscription automatically renews every month. Annual pricing is also available. Your pricing tier for host products and add-ons is automatically upgraded (as necessary) when you add users to your instance.

    If add-on pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing tier?

    The cloud add-on tier is set automatically based on the maximum tier of the licensed JIRA applications on your instance. For example, if you have JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, your add-on tier is 50 users.

    Do you offer academic, community, or open-source licenses?

    For server add-ons, purchase and renewal is half-price if you have an academic license for your Atlassian host application. Server add-ons are always free for community and open-source licenses. Cloud add-ons do not have discounted or free licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For cloud add-ons, you cannot extend your free evaluation period. All cloud add-ons are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the add-on.

    Paid-via-Atlassian pricing FAQ

    How does server add-on pricing work?

    Server products and add-ons are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and add-on licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If add-on pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing tier?

    For JIRA Server 7.0 or later, the add-on tier should match the maximum tier of the licensed JIRA applications on your instance. For example, if you're running JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for add-ons.

    For versions of JIRA Server prior to 7.0, the add-on tier should match the licensed user tier for JIRA. Even if fewer users want to use the add-on than your JIRA license, the two licenses should match exactly.

    Do you offer academic, community, or open-source licenses?

    For server add-ons, purchase and renewal is half-price if you have an academic license for your Atlassian host application. Server add-ons are always free for community and open-source licenses. Cloud add-ons do not have discounted or free licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server add-ons, you can extend your add-on trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the add-on listing in UPM from your Atlassian host application, and you're all set.

    How can I buy add-ons for my legacy JIRA Server or Confluence Server license?

    If you own a legacy JIRA Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy add-on pricing is no longer available. You have two options for add-on purchasing:

    • Purchase the add-on at the non-legacy Unlimited (10000+ users) tier.
    • Renew your JIRA or Confluence license at a non-legacy tier, then purchase the add-on at the same tier.

    Learn more

    Support

    InTENSO IT Experts is Atlassian Verified. Verified add-on vendors demonstrate high quality, reliability, and business traction. Learn more

    InTENSO IT Experts supports Issue Templates for JIRA. You can visit the support site to get help.

    Get support

    InTENSO IT Experts is Atlassian Verified. Verified add-on vendors demonstrate high quality, reliability, and business traction. Learn more

    InTENSO IT Experts supports Issue Templates for JIRA. You can visit the support site to get help.

    Get support

    Versions

    JIRA Cloud Released 2016-09-26

    Summary

    Minor version update

    Details

    Minor version update

    Versions

    Version 6.3.0 JIRA Server 7.0.0 - 7.2.2 Released 2016-09-27

    Summary

    Added Project Category context to templates and bugs fix

    Details

    • You can now limit template's visibility to project categories
    • We have fixed several issues

    Installation

    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate Issue Templates for JIRA via search. The appropriate add-on version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Issue Templates for JIRA. You're prompted to log into MyAtlassian. Issue Templates for JIRA begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your JIRA instance.

    To find older Issue Templates for JIRA versions compatible with your instance, you can look through our version history page.

    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new add-ons screen loads.
    3. Locate Issue Templates for JIRA.
    4. Click Free trial to download and install your add-on.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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