1,021
Customers have installed this add-on in at least 1,021 active instances.
1,021
Customers have installed this add-on in at least 1,021 active instances.
    by InfosystaAtlassian Verified
    Infosysta is an Atlassian Verified vendor. Verified vendors demonstrate Atlassian standards for add-on quality, reliability, and support.

    Learn more

    for JIRA Cloud, JIRA Server 5.2 - 7.3.8 and more versions
    Versions available for JIRA Server 5.0 - 5.2-rc1
    Supported
    Infosysta supports this add-on.

    Get support

    JIRA Service Desk
    This add-on is compatible with JIRA Service Desk.
    Supported
    Infosysta supports this add-on.

    Get support

    Data Center
    This add-on is compatible with the clustering and high-availability capabilities of our products.
    JIRA Service Desk
    This add-on is compatible with JIRA Service Desk.

    The ultimate solution to use JIRA on your mobile from your Android or iOS device

    The ultimate solution to use JIRA on your mobile from your Android or iOS device

    Track your issues in agile and efficient way

    Find your issues faster than ever

    Colaborate with your team anywhere anytime

    Stay connected from your mobile with simple access to all your issues, check issues you are watching, issues you are asssigned and reported by you

    Native UI elements with fast access to all screens, check your favourites filter, build your search query and filter your issues per project

    Easily Create, Assign, Priotrize, Transition, Resolve and Comment on issues.

    Track your issues in agile and efficient way

    Find your issues faster than ever

    Colaborate with your team anywhere anytime

    Stay connected from your mobile with simple access to all your issues, check issues you are watching, issues you are asssigned and reported by you

    Native UI elements with fast access to all screens, check your favourites filter, build your search query and filter your issues per project

    Easily Create, Assign, Priotrize, Transition, Resolve and Comment on issues.

    More details

    Get started by downloading your mobile application from Google Play Store or from Apple App Store.

    Mobile for JIRA works with JIRA core, JIRA software and JIRA service desk.It is designed to view and interact with your issues on the go with a user-friendly interface.

    Collaborating faster than ever:

    • Create, edit, link, delete, watch, vote and transition issues
    • The best Kanban and Scrum board experience for your stand-up meetings
    • Add, edit and delete comments
    • Edit, crop, rename and add multiple attachments to your issues
    • Get a push notification of important updates
    • Advanced Search by key, summary, assign, report, status and custom fields
    • Record the time spent working on issues (Log work)
    • View your favorite filters and add them to your home page
    • Share issues via your e-mail and other applications (HipChat, Whatsapp, Hangout, etc.)
    • 1 App for multiple JIRA instances (Multi-Profile)
    • And much much more...

    More details

    Get started by downloading your mobile application from Google Play Store or from Apple App Store.

    Mobile for JIRA works with JIRA core, JIRA software and JIRA service desk.It is designed to view and interact with your issues on the go with a user-friendly interface.

    Collaborating faster than ever:

    • Create, edit, link, delete, watch, vote and transition issues
    • The best Kanban and Scrum board experience for your stand-up meetings
    • Add, edit and delete comments
    • Edit, crop, rename and add multiple attachments to your issues
    • Get a push notification of important updates
    • Advanced Search by key, summary, assign, report, status and custom fields
    • Record the time spent working on issues (Log work)
    • View your favorite filters and add them to your home page
    • Share issues via your e-mail and other applications (HipChat, Whatsapp, Hangout, etc.)
    • 1 App for multiple JIRA instances (Multi-Profile)
    • And much much more...

    User reviews

    (18)
    Sign in to write a review
    by Saida Aslanova on 2017-06-12
    Very good application and addon, the fastest team and support I've ever worked with. Thanks!
    Was this review helpful?YesNo
    by JJ Fullmer on 2017-05-12
    This app is amazing! I tried every other mobile jira app I could find and this one is by far the best. The support is also extremely helpful and they are very receptive to feedback for feature requests. Whether it's service desk requests on the go or using jira for a asset/inventory system, this app has made everything about JIRA a more fluid and streamlined experience on mobile devices.
    Was this review helpful?YesNo
    by oleynikdv on 2017-04-26
    It's awesome! When I'm in the way, and I need to access Jira and control what's going on there - it's the best App. I like your search. When someone asks me to look at the issue with its url - I simply copy&paste it to the search box, and open the issue screen. Without any browser. When filters are properly designed - it's convinient to look through everything I need to control. My filters are: - I need to do - I've told someone to do and it's not done - I've told someone to do and it's done recently - I watch the issues And of course Boards - they are excellent! The only thing is optional scaling. Yes rows and columns scrolling is good, but somtimes it's interesting to look at the entire scope of work. Thanks for you work!
    Was this review helpful?YesNo
    by Matt Marchand on 2017-03-29
    I asked if Infosysta could make their app work with MobileIron. Within a matter of a few weeks, they had both the android and iOS available. Customer service was great and very supportive.
    Was this review helpful?YesNo
    by Daryl Wong on 2016-12-26
    Being both JIRA Software and Service Desk user, this is definitely one of the best addon ever used. This has tremendously increase our productivity while we are on the go with phones and tablets. Not to mention that the support team is very helpful and respond faster than expected.
    Was this review helpful?YesNo

    Pricing

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    Paid-via-Atlassian pricing FAQ

    How does cloud add-on pricing work?

    Cloud pricing is subscription based. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, your pricing tier for host products and add-ons is automatically adjusted (as necessary) based on the number of users in your instance.

    If you've opted for annual billing for your host product, add-ons are also billed annually. Annual subscriptions for this add-on include a discount (12 months for the price of 10).

    If add-on pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing tier?

    The cloud add-on tier is set automatically based on the maximum tier of the licensed JIRA applications on your instance. For example, if you have JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, your add-on tier is 50 users.

    Note: While this add-on has features specific to JIRA Service Desk, the add-on is technically available across the whole JIRA instance. Therefore the above guidelines for the license tier still apply.

    Do you offer academic, community, or open-source licenses?

    For server add-ons, purchase and renewal is half-price if you have an academic license for your Atlassian host application. Server add-ons are always free for community and open-source licenses. Cloud add-ons do not have discounted or free licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For cloud add-ons, you cannot extend your free evaluation period. All cloud add-ons are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the add-on.

    Paid-via-Atlassian pricing FAQ

    How does server add-on pricing work?

    Server products and add-ons are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and add-on licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If add-on pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing tier?

    For JIRA Server 7.0 or later, the add-on tier should match the maximum tier of the licensed JIRA applications on your instance. For example, if you're running JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for add-ons.

    For versions of JIRA Server prior to 7.0, the add-on tier should match the licensed user tier for JIRA. Even if fewer users want to use the add-on than your JIRA license, the two licenses should match exactly.

    Note: While this add-on has features specific to JIRA Service Desk, the add-on is technically available across the whole JIRA instance. Therefore the above guidelines for the license tier still apply.

    Do you offer academic, community, or open-source licenses?

    For server add-ons, purchase and renewal is half-price if you have an academic license for your Atlassian host application. Server add-ons are always free for community and open-source licenses. Cloud add-ons do not have discounted or free licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server add-ons, you can extend your add-on trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the add-on listing in UPM from your Atlassian host application, and you're all set.

    How can I buy add-ons for my legacy JIRA Server or Confluence Server license?

    If you own a legacy JIRA Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy add-on pricing is no longer available. You have two options for add-on purchasing:

    • Purchase the add-on at the non-legacy Unlimited (10000+ users) tier.
    • Renew your JIRA or Confluence license at a non-legacy tier, then purchase the add-on at the same tier.

    Learn more

    Infosysta is an vendor, committed to providing support for their add-ons at least 8 hours a day, 5 days a week.

    Infosysta is an vendor, committed to providing support for their add-ons at least 8 hours a day, 5 days a week.

    Vendor support resources

    Documentation

    Find out how this add-on works.

    Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this add-on.

    Documentation

    Find out how this add-on works.

    Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this add-on.

    Versions

    JIRA Cloud Released 2016-04-14

    Summary

    Cloud Support

    Details

    Available features:

    • Create, Edit and Transition issues
    • Watch, Comment and Collaborate on issues
    • Workspace Dashboards
    • Search for issues (Basic, JQL)
    • View your Favourite filters

    Download your mobile application from Google Play Store or from Apple App Store.

    Versions

    Version 1.9.5 JIRA Server 5.2 - 7.3.8 Released 2017-06-20

    Summary

    Thanks to everyone for all your great feedback and suggestions. keep it coming!

    Details

    • Fixed a bug in the add-on installation for some server instances.
    • We are working on a major enhancement for the issue's screens (Create, edit and view), it should be released in the coming days. Stay tuned!

    Installation

    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate Mobile for JIRA via search. The appropriate add-on version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Mobile for JIRA. You're prompted to log into MyAtlassian. Mobile for JIRA begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your JIRA instance.

    To find older Mobile for JIRA versions compatible with your instance, you can look through our version history page.

    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new add-ons screen loads.
    3. Locate Mobile for JIRA.
    4. Click Free trial to download and install your add-on.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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