30
Customers have installed this add-on in at least 30 active instances.
30
Customers have installed this add-on in at least 30 active instances.
    by InfosystaAtlassian Verified
    Infosysta is an Atlassian Verified vendor. Verified vendors demonstrate Atlassian standards for add-on quality, reliability, and support.

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    for JIRA Cloud and JIRA Server 5.2 - 7.3.6
    Supported
    Infosysta supports this add-on.

    Get support

    JIRA Service Desk
    This add-on is compatible with JIRA Service Desk.
    Supported
    Infosysta supports this add-on.

    Get support

    Data Center
    This add-on is compatible with the clustering and high-availability capabilities of our products.
    JIRA Service Desk
    This add-on is compatible with JIRA Service Desk.

    Chrome extension that connects Gmail to JIRA in order to manage your JIRA issues, bugs or tasks directly from Gmail

    Chrome extension that connects Gmail to JIRA in order to manage your JIRA issues, bugs or tasks directly from Gmail

    JIRA actions on the fly!

    Simply Create Issues

    Quickly Update Issues

    As long as you’re in Chrome, quickly create, comment and search for any JIRA ticket via GTJ icon in the Chrome menu. Simplify your daily JIRA work with GTJ.

    Create issues as if you are working directly from JIRA. No need to access JIRA in order to have all the features. Add e-mail attachments, attach your e-mails to your newly created ticket and much more, directly from GTJ.

    Search for any JIRA ticket and add a quick comment using your email. In addition, you have the ability to include email/external attachments and more.

    JIRA actions on the fly!

    Simply Create Issues

    Quickly Update Issues

    As long as you’re in Chrome, quickly create, comment and search for any JIRA ticket via GTJ icon in the Chrome menu. Simplify your daily JIRA work with GTJ.

    Create issues as if you are working directly from JIRA. No need to access JIRA in order to have all the features. Add e-mail attachments, attach your e-mails to your newly created ticket and much more, directly from GTJ.

    Search for any JIRA ticket and add a quick comment using your email. In addition, you have the ability to include email/external attachments and more.

    More details

    ** This add-on comes with a Google Chrome extension to be downloaded from Chrome Web Store. **

    We designed GTJ to facilitate the interaction between Gmail and JIRA.

    Major features include:

    • Easily connects to your JIRA instance
    • Create & Edit issues
    • Comment on issues
    • Add email attachments & files

    More details

    ** This add-on comes with a Google Chrome extension to be downloaded from Chrome Web Store. **

    We designed GTJ to facilitate the interaction between Gmail and JIRA.

    Major features include:

    • Easily connects to your JIRA instance
    • Create & Edit issues
    • Comment on issues
    • Add email attachments & files

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    Pricing

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    Paid-via-Atlassian pricing FAQ

    How does cloud add-on pricing work?

    Cloud pricing is subscription based. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, your pricing tier for host products and add-ons is automatically adjusted (as necessary) based on the number of users in your instance.

    If you've opted for annual billing for your host product, add-ons are also billed annually. Annual subscriptions for this add-on include a discount (12 months for the price of 10).

    If add-on pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing tier?

    The cloud add-on tier is set automatically based on the maximum tier of the licensed JIRA applications on your instance. For example, if you have JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, your add-on tier is 50 users.

    Note: While this add-on has features specific to JIRA Service Desk, the add-on is technically available across the whole JIRA instance. Therefore the above guidelines for the license tier still apply.

    Do you offer academic, community, or open-source licenses?

    For server add-ons, purchase and renewal is half-price if you have an academic license for your Atlassian host application. Server add-ons are always free for community and open-source licenses. Cloud add-ons do not have discounted or free licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For cloud add-ons, you cannot extend your free evaluation period. All cloud add-ons are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the add-on.

    Paid-via-Atlassian pricing FAQ

    How does server add-on pricing work?

    Server products and add-ons are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and add-on licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If add-on pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing tier?

    For JIRA Server 7.0 or later, the add-on tier should match the maximum tier of the licensed JIRA applications on your instance. For example, if you're running JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for add-ons.

    For versions of JIRA Server prior to 7.0, the add-on tier should match the licensed user tier for JIRA. Even if fewer users want to use the add-on than your JIRA license, the two licenses should match exactly.

    Note: While this add-on has features specific to JIRA Service Desk, the add-on is technically available across the whole JIRA instance. Therefore the above guidelines for the license tier still apply.

    Do you offer academic, community, or open-source licenses?

    For server add-ons, purchase and renewal is half-price if you have an academic license for your Atlassian host application. Server add-ons are always free for community and open-source licenses. Cloud add-ons do not have discounted or free licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server add-ons, you can extend your add-on trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the add-on listing in UPM from your Atlassian host application, and you're all set.

    How can I buy add-ons for my legacy JIRA Server or Confluence Server license?

    If you own a legacy JIRA Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy add-on pricing is no longer available. You have two options for add-on purchasing:

    • Purchase the add-on at the non-legacy Unlimited (10000+ users) tier.
    • Renew your JIRA or Confluence license at a non-legacy tier, then purchase the add-on at the same tier.

    Learn more

    Infosysta is an vendor, committed to providing support for their add-ons at least 8 hours a day, 5 days a week.

    Infosysta is an vendor, committed to providing support for their add-ons at least 8 hours a day, 5 days a week.

    Vendor support resources

    Documentation

    Find out how this add-on works.

    Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this add-on.

    Documentation

    Find out how this add-on works.

    Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this add-on.

    Versions

    JIRA Cloud Released 2017-02-23

    Summary

    Cloud Compatibility, JQL Search, User Tagging and a Range of new Features

    Details

    • New feature: Cloud Compatibility
    • New feature: Use JQL search for complex searching
    • New feature: Tag your colleagues using the @ like in JIRA
    • New feature: Use text editor features to write your comment (Bold/Italics/Underline)
    • New feature: Preview your comment before submitting it
    • New feature : Link attachment in the description or comment
    • New feature : Use the ‘Esc’ button to exit Gmail window
    • UI/UX improvements
    • Bug fixing and much more

    Versions

    Version 1.8.0 JIRA Server 5.2 - 7.3.6 Released 2017-04-24

    Summary

    Authenticated Proxy Support,Default a project and Issue type,Customized Settings

    Details

    Check out the latest from GTJ 1.8.0:

    • New feature : Ability to bypass Authenticated Proxy Configuration.
    • New feature : Ability to set default Project and Issue Type.
    • New feature : Ability to customize GTJ Settings (hide/show a confirmation dialog).
    • Improvement : Enhance the menu behavior when user is not logged in.
    • Improvement : Fix the look and feel of some controls and fields
    • Improvement : Replace the Go To JIRA by a Setup action including the credentials & settings.
    • Bug fixing and much more.

    Installation

    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate Gmail To JIRA - GTJ via search. The appropriate add-on version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Gmail To JIRA - GTJ. You're prompted to log into MyAtlassian. Gmail To JIRA - GTJ begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your JIRA instance.

    To find older Gmail To JIRA - GTJ versions compatible with your instance, you can look through our version history page.

    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new add-ons screen loads.
    3. Locate Gmail To JIRA - GTJ.
    4. Click Free trial to download and install your add-on.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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