81
Customers have installed this add-on in at least 81 active instances.
    by InfosystaAtlassian Verified
    Infosysta is an Atlassian Verified vendor. Verified vendors demonstrate Atlassian standards for add-on quality, reliability, and support.

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    for JIRA Server 7.0.0 - 7.2.6 and more versions
    Versions available for JIRA Server 6.1 - 6.4.14
    Unsupported
    This add-on isn't formally supported, but you can ask a question via Atlassian Answers.

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    JIRA Service Desk
    This add-on is compatible with JIRA Service Desk.
    Supported
    Infosysta supports this add-on.

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    JIRA Service Desk
    This add-on is compatible with JIRA Service Desk.

    The ultimate toolbox to manage JIRA's attachments. You can search, extract, import, backup and migrate JIRA attachment

    The ultimate toolbox to manage JIRA's attachments. You can search, extract, import, backup and migrate JIRA attachment

    Extract, download and import all your attachments

    Download attachments from your issue navigator

    Fine tune your searches via new set of JQL queries

    With JAM you will be able to extract all your attachments, download them locally or you can import them to a new JIRA instance.

    Now, from your issue navigator, you will be able to download the issues' attachments in one click.

    New JQL functions:

    hasAttachments(), hasAttachments("jpg","doc"), hasAttachmentLargerThan("10"), hasAttachmentsLargerThan("100"), hasAttachmentsOf("jsmith"), hasAttachmentsUploadedBetween("2016-04-25","2016-10-14")

    More details

    With JAM you can:

    1- Extract all your instance attachments

    2- Extract attachments per project/filter

    3- Import all Attachments from another Instance

    4- Download the extracted attachment directly to your machine

    5- Easily search for attachments using our set of JQL functions

    6- All your JIRA users can now download the attachments from the issue navigator

    User reviews

    (13)
    Sign in to write a review »
    by Yaroslav Astafiev on 2016-09-21
    Hi guys, I just found little bug at your plugin. If my JIRA instance deployed to web server with non-deffault context path, then your plugin isn't works correctly. I solved it by adding AJS.contextPath() into all URLs at your Velocity Templates: jam.vm jamImportAttachments.vm please solve it ASAP.
    Was this review helpful?YesNo

    Infosysta

    Hi Yaroslav,

    Thank you for your feedback, we appreciate your effort. We have forwarded your issue to our Dev team and they are working on it to be released in the coming release.

    Best,

    JAM Support Team

    by Abdullah AL Masad on 2016-05-12
    This add on delivered what it promised! We are now able to backup our attachments and archiving them.
    Was this review helpful?YesNo

    Infosysta

    Thank you Abdullah for your feedback and happy to know about the great news!

    by Alex Dommasch on 2016-05-10
    Simple and to the point. I exported all attachments for a given project. Inside the zip file they were in a directory named for the project key, and within a subdirectory for the numerical part of the issue key (1, 2, 3, etc.). The attachments all had the original file name as seen in the UI. The only (slight) drawback - not knowing the right directory (on the server) to save the attachments in. (Someone else manages the actual server configuration.) However, I was able to go to the Jira Administration / Backup screen to find the default of where system backups are stored, and use that. (It would be nice if this plugin would default to the same, or offer some other way to determine an appropriate backup directory. Or, if it would just create its own isolated area to manage its files.) Now we just need another plugin to mass-attach all the files to a new Jira... (In my case, the number was small enough I just manually reattached them to the issues in the new Jira, which I had brought in via the CSV import, with CSV generated by the "Exporter – Issues to CSV and Excel" plugin.)
    Was this review helpful?YesNo

    Infosysta

    Hi Alex,

    Thanks for your feedback. Enhancing the attachment directory is already on our roadmap for the coming release (which will be out in the coming weeks), it'll be packed with new features, improvements, UX and UI enhancements. Regarding "Importing the attachments" I saw it a great feature and we will include it in our roadmap.

    Best,

    JAM Support Team

    Pricing

    Pricing details are loading…

    Paid-via-Atlassian pricing FAQ

    How does server add-on pricing work?

    Server products and add-ons are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and add-on licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If add-on pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing tier?

    For JIRA Server 7.0 or later, the add-on tier should match the maximum tier of the licensed JIRA applications on your instance. For example, if you're running JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for add-ons.

    For versions of JIRA Server prior to 7.0, the add-on tier should match the licensed user tier for JIRA. Even if fewer users want to use the add-on than your JIRA license, the two licenses should match exactly.

    Note: While this add-on has features specific to JIRA Service Desk, the add-on is technically available across the whole JIRA instance. Therefore the above guidelines for the license tier still apply.

    Do you offer academic, community, or open-source licenses?

    For server add-ons, purchase and renewal is half-price if you have an academic license for your Atlassian host application. Server add-ons are always free for community and open-source licenses. Cloud add-ons do not have discounted or free licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server add-ons, you can extend your add-on trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the add-on listing in UPM from your Atlassian host application, and you're all set.

    How can I buy add-ons for my legacy JIRA Server or Confluence Server license?

    If you own a legacy JIRA Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy add-on pricing is no longer available. You have two options for add-on purchasing:

    • Purchase the add-on at the non-legacy Unlimited (10000+ users) tier.
    • Renew your JIRA or Confluence license at a non-legacy tier, then purchase the add-on at the same tier.

    Learn more

    Support

    Infosysta is Atlassian Verified. Verified add-on vendors demonstrate high quality, reliability, and business traction. Learn more

    Infosysta supports JAM - Attachments Manager for JIRA. You can visit the support site to get help.

    Get support

    Versions

    Version 3.0.0 JIRA Server 7.0.0 - 7.2.6 Released 2016-10-26

    Summary

    Now JAM enters the big league with a paid version with end user support and more

    Details

    Finally, our much beloved export feature, is now available for end users. They can now search for their issues and easily download their attachments.Also to make searching for attachments much easier, we have now launched our own set of attachments:

  • hasAttachments()
  • hasAttachments("jpg","doc")
  • hasAttachmentLargerThan("10")
  • hasAttachmentsLargerThan("100")
  • hasAttachmentsOf("jsmith")
  • hasAttachmentsUploadedBetween("2016-04-25","2016-10-14")

    Check our documentation to get a full overview over the new functions.

  • Installation

    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate JAM - Attachments Manager for JIRA via search. The appropriate add-on version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for JAM - Attachments Manager for JIRA. You're prompted to log into MyAtlassian. JAM - Attachments Manager for JIRA begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your JIRA instance.

    To find older JAM - Attachments Manager for JIRA versions compatible with your instance, you can look through our version history page.

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