Table Grid Editor [Legacy Version]

Hi Team, We have a ongoing request "SOLV-7779 Data Receiver not able to map when Data Source is Jira Field" . Which has been going on from 3 months, this plugin is very very unrealistic , it's released incomplete , without proper testing. We have created a table which receives value using data receiver, but the data gets wiped out as soon as we hit Issue Create Button, we have raised the request with vendor, but they are not really supportive, and not at all supporting well. In addition they have mentioned that Table Grid next gen will be used going forward and current Table grid will not be supported with higher versions of JIRA. How can you release a non- tested version and say it won't be supported ? We have 10k user base and we have been struggling to fix all this issues and really getting no support. PLEASE DO NOT RELEASE A NEW VERSION WITHOUT TESTING.

Very powerful but quite complicated to learn however after some time I cannot live without it.

After setting up the AddOn in JIRA I had to realize it unfortunately does not work in Jira Service Desk portal, where I need it. The grid is not displayed, only the fiel title. What a pity :-(

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  Hello Markus,

  It's written in our documentation that Table Grid Editor field is not available for Jira Service Desk. Here is the corresponding FAQ article https://docs.idalko.com/tgng/display/TGED/Service+Desk+Compatibility. The only field provided by our add-on that available on Service Desk is Multi-Level Cascade Field. We also have a new product called Table Grid Next Generation which also has a table functionality and fully compatible with Jira Service Desk.

  Feel free to ask any questions in our support channel https://support.idalko.com/servicedesk/customer/portal/5 and live chat on our website and documentation.

  Ihor