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    by beecomAtlassian Verified
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    for Jira Server 7.0.2 - 7.8.1 and more versions
    Versions available for Jira Server 3.6.2 - 5.2.11
    Jira Server 6.0-m06.1 - 7.0.0
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    beecom supports this app.

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    Data Center
    This app is compatible with the clustering and high-availability capabilities of our products.
    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Additional workflow conditions, validators and post functions. Bulk copy, a transition summary tab & map custom fields

    Additional workflow conditions, validators and post functions. Bulk copy, a transition summary tab & map custom fields

    Location custom fields

    Conditions, validators, post functions

    Transitions summary

    Display locations with Google Maps, either through a text field that is letting you specify a location by it's name, or a select custom field where you may configure a set of locations.

    An additional set of workflow conditions, validators and post functions that let you do much more in your workflows.

    An additional tab on the issue view with a summary of all transitions. Including time in source, execution times and last executed by who and when.

    More details

    This add-on provides additional workflow conditions, validators and post functions. An Issue Tab with a transition summary, custom fields for specifying a Google Maps location / direction and bulk copy.


    • User is in any groups
    • User is in any roles
    • User is in custom field
    • Certain value in system or custom field


    • Fields required, mandatory
    • Status of linked issues
    • Date compare
    • Date expression compare
    • Date within range
    • Regular expression check

    Post Functions:

    • Create linked issue (or sub-task, issue in epic)
    • Transition on linked issues (or on sub-tasks, issues in epic)
    • Follow up transition (conditional end status of a transition)
    • Copy value from other field (within issue or related issues, like linked issues, sub-tasks, issues in epic)
    • Update custom field
    • Clear field content, system and custom field

    Issue Tab Panel:

    • Issue transition summary tab

    Custom Fields:

    • Location text field
    • Location select field
    • Direction field


    • Bulk copy
    • Project Variables

    Reviews for cloud

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    by atlassian@itmethods.com on 2017-08-23
    Very useful, great addon for workflows!
    2 out of 3 found this review helpful
    Was this review helpful?YesNo
    by Milan Jeličić on 2017-08-22
    Great addon. Easy to use. Works like a charm! :)
    1 out of 2 found this review helpful
    Was this review helpful?YesNo
    by Tyler Freeze on 2017-07-12
    Is it possible to report on the number of times a transition was executed for a given issue? Issue type in general? issue type for a specific project? specific issue type for all projects?
    Was this review helpful?YesNo

    Hi Tyler Freeze Thanks for your review, we really appreciate it! It is possible to get a "per issue" view on the stats you mentioned above. If you click on the "Transitions-Tab" in the activity section in your issue, the data is gathered in real-time from the "History-Tab" everytime you click the Transitions Tab. Unfortunately, this real time gathering which is necessary due to perfomance issues does not allow to create/download reports or search for figures in JQL.

    We hope having assisted you with this information.

    by Brian Jones on 2017-02-16
    Please upgrade for 7.x! We love this and would love to keep using it.
    Was this review helpful?YesNo

    Just use version 1.5.2 .

    by Joseph Dunne on 2017-01-25
    Very useful addon. I use the Update custom field post function which makes my workflow much easier to deal with.
    1 out of 1 found this review helpful
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    Reviews for server

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    by Radhika Tippana on 2018-03-05
    Hi , Is there a way to extend the Trail Version.As we need some more time to evaluate the same. Regards, Radhika
    Was this review helpful?YesNo

    Hi Radhika Tippana

    Thank you for you review - to get your issue solved the fastest possible, it would be great if you contact us via our Service Desk

    Kind regards, Your JSU Team

    by Atlassian Tecnofor on 2018-02-08
    As Atlassian partners, we have to say that sooner or later every Jira admin will have the need to extend jira out of the box features, and this is one of the most useful add-ons iin the marketplace as everyone can see in the quantity of times it has been installed. Keep going!
    Was this review helpful?YesNo

    Hi there

    Thanks a lot for your great review! As our goal is to make the way teams work together within Jira even easier and more powerful - it's great to hear that we can actually achieve that with our products. We keep going with releasing great new features and improvements.

    Kind regards,Your JSU Team

    by Kevin S on 2018-02-06
    Giving it a 1 for going free to paid.
    0 out of 1 found this review helpful
    Was this review helpful?YesNo

    Dear Kevin

    Thank you for your feedback. We can understand that price increases do come with difficulties.

    We invested a lot of time and effort to match the expectations of our users regarding quick, profound and professional support, since they rely on JSU as a critical part of their Jira instances. This is, in an economic sense, only possible with a commercialisation of the app.

    Our goal is to make Jira even more powerful and to offer our customers features that make their work more efficient. We will keep investing in JSU and have a tight release plan of great new features and improvements. Unfortunately to ensure this service in the future, it comes with a price.

    Having the above in mind, we hope you might understand our decision which was well assessed. Would you consider to change your review, as the app itself works very well and facilitates already thousands of teams in their daily job.

    If we can do anything else for you, do not hesitate to get in touch via our Service Desk!

    All the best, JSU Support Team

    by Optimisation TFO on 2018-02-06
    We encountered a bug yesterday, and after bringing it to BeeCom's attention, it was resolved within a few hours. Thank you BeeCom for the great support and helpful extra Jira functionalities.
    Was this review helpful?YesNo

    Hi there

    Thanks a lot for your feedback! It is always great to hear that users like our product and service. The entire JSU team works hard to make our customers happy by offering new and helpful Jira functionalities in a best possible way! Comments like yours are a big compliment for us.

    Thanks again, Your JSU Team

    by Anu Alppiranta on 2017-12-21
    Reported a "bug" or one issue that was not working on Monday and got it added to new release on Wednesday. I would call this as good service!
    Was this review helpful?YesNo

    Hi Anu Alppiranta

    Thanks a lot for your review! The entire JSU team is thrilled to see that our hard work in trying to provide the best possible service is paying of.

    We really appreciate it, Your JSU Support


    10 users$1025 users$7050 users$140100 users$250250 users$450500 & upAdditional pricing details

    Paid-via-Atlassian pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your host product. For Jira Server 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for apps. For versions of Jira Server prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Do you offer academic, community, or open-source licenses?

    For server apps, purchase and renewal is half-price if you have an academic license for your Atlassian host product. Server apps are always free for community and open-source licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian host product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    beecom is an Atlassian Verified vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Vendor support resources


    Find out how this app works.


    Collaborative documentation platform hosted by this vendor.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.


    Version 2.3.0 Jira Server 7.0.2 - 7.8.1 Released 2018-03-15


    Because your comments matter!


    JSU now provides better support for comments, not only fields, of an issue.

    We value the feedback of JSU users, which has helped us to further improve JSU and fix some bugs. Do you also have any comment for us or need some help with JSU? Please contact us at our service desk: https://servicedesk-apps.beecom.ch/servicedesk/customer/portal/3

    New Feature


    • Better support of multiple errors with 'Fields Required' Validator in the 'Create Transition'.


    • Show required * for 'Time Spent' field.
    • Fix issue with Security Level Field in 'Copy Value to other Field' post function.
    • Correct handling of comma-separated users in 'Update Issue Costom Field' post function.
    • Issue Assignee is not correctly preselected in edit mode of 'Create Linked Issue' post function.


    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate Suite Utilities for Jira (JSU) via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Suite Utilities for Jira (JSU). You're prompted to log into MyAtlassian. Suite Utilities for Jira (JSU) begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Suite Utilities for Jira (JSU) versions compatible with your instance, you can look through our version history page.

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