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    by Go2GroupAtlassian Verified
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    for JIRA Server 7.0.0 - 7.4.3 and more versions
    Versions available for JIRA Server 4.0 - 6.4.14
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    Handle Test management, Requirements management and QA inside JIRA with the powerful synapseRT add-on for JIRA

    Handle Test management, Requirements management and QA inside JIRA with the powerful synapseRT add-on for JIRA

    Requirements Traceability

    Test Case Management

    Test Management

    Trace all the way from Requirements to Bugs.

    Organize and track Test Cases in a Tree Format with the help of Test Suites.

    Execute Test Cases in Cycles and track each Test Case Run independently.

    More details

    Simplified testing in JIRA to provide end-to-end traceability for your teams to make decisions at every stage in the software lifecycle. Manage your complete testing process all within JIRA. No disruption, greater visibility, and all efforts in a single tool to plan, track, and test for quality.

    synapseRT NextGen major features:

    • Centrally view & manage test cases
    • Organize/group test cases as tree
    • Import/export test cases with test steps
    • Plan tests from test suites/requirement
    • Parallel execution of test plan using test cycles
    • Create/link defects & attach artifacts to test execution
    • SynapseRT test reports & gadgets
    • Centrally view & manage requirements hierarchically
    • Requirement traceability matrix
    • Test coverage from requirement & coverage reports
    • JQL functions to search issues based on SynapseRT data
    • Time Estimation & Forecasting
    • Integration with Bamboo & Jenkins - Automated Testing
    • External Import from Test Link
    • Localisation for German, French, Chinese, Japanese & Korean

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    User reviews

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    by Wayne Belshaw on 2017-08-12
    Our SQA team was using a large, complex test management utility previously. With our company transitioning, we have elected to move to more open and less expensive tools. After a review of plug-ins available with Jira (our selected primary system), we selected synapseRT in our POC for a variety of reasons: cost-feature-competitive, support of hierarchical test case structuring (suites), more intuitive test planning, API included as part of pricing and, most importantly, great support. We asked for an API addition and within a short time it was released to us and worked as expected. Highly recommend this plug-in.
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    by Victor Ewert on 2017-02-15
    I have been using synapseRT for a few months and have been very satisfied. Before purchasing this add-on, it did some head to head comparisons with other Test Management plugins, and I found synapseRT to be the best. The main reason I went with synapseRT, was that I found their terminology and workflow more intuitive, and matched closer our test practices. Since purchasing synapseRT I have been even more impressed with the customer support. I have received quick and helpful responses to my questions, and have even had some of my feature suggestions be included in the product. Overall I have been very satisfied.
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    by yieryi on 2016-12-29
    Chinese Pin Yin: Zhe ge cha jian cong shi yong dao zheng shi cai gou, zai dao quan mian ying yong chi xu le yi nian ban de shi jian, zhe qi jian dui SynaspeRT de gan shou ke yi yong san ge ci: kuai su, shi yi he quan mian lai gai kuo, jv ti lai jiang: 1. Xiang ying kuai su, chan fang dui pin tai de shi yong, que xian deng zhi chi li du qiang da, neng gou zai jiao duan de shi jian nei gei chu you xiao de jie jue fang an, yi ji dui ping tai gong neng xing de bu chong; 2. SynpaseRT cha jian ke yi jiang ce shi guan li wan mei de yi zhi dao JIRA ping tai gong lai, zhen zheng jiang gong cheng ren wu de quan sheng ming zhou qi da tong, dui JIRA ping tai de ce shi guan li bu zu wan mei mi bu; 3. SynapseRT cha jian dui ce shi guan li gong neng fu gai fei chang quan mian, cong ce shi an li, zhou qi dao ji hua, er qie you duo zhong ce shi bao gao, neng gou hen hao de zhan xian ce shi guan li de quan zhou qi; 4. SynaspeRT zai ben shen gong neng zhi chi de ji chu shang, chong fen wei yong hu kao lv, jie ru le qi ta pin tai de yi xie an li guan li de jie kou, kai fang le xu yao de REST API, wei cha jian de tuo zhan zuo le hen hao de pu dian.
    Was this review helpful?YesNo

    (Chinese Pin Yin): Xie Xie ni dui wo men chan pin de ping jia:)!

    (English): Thanks for your feedback!

    Translated the review to English as below:

    We spent around 1.5 years for evaluation, purchasing and applying SynapseRT to the whole organization, I would like to use three words to summarize the performance of SynapseRT: Fast, Suitable and Comprehensive.

    • Quick response from support team. Go2Group gave us a lot help on how to use the tool, able to provide very good solution within limited time period. They collected our feedback and improved the product accordingly. Thanks!
    • SynapseRT integrates 'Test Management' to JIRA platform seamlessly, it helps to complete the whole software DEV/QA life cycle right inside JIRA.
    • SynapseRT covers all aspects of 'Test Management' including Test Case Management, Test Plan and Test Cycle. In addition, it provides different types of Test Report. It helps us to manage the whole life cycle of Test Management just inside JIRA.
    • Besides the features offered by SynapseRT, it also provides some REST API to help user to extend its functionalities from outside. It helps user a lot especially our organization.
    by guy guy on 2016-11-07
    I have installed a trial version and I am very pleased with his capabilities. This tool supplies all of our requirements that are needed for our QA management and work flow. In addition, SynapseRT support is in a very high level. The support team is very responsive and productive. A new version of SynapseRT is released almost every month. In conclusion, after testing different tools and consulting with various managers. I strongly recommend SynapseRT as your next official tool for QA management.
    1 out of 1 found this review helpful
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    by Viktor Schumann on 2016-10-21
    We went through a bunch of testing tools, but SynapseRT with its simplicity and its management tools was a clear win. After latest updates, all performance issues disappeared (even on test plans with 50+ testcases, loading time is couple seconds). Support is great and always responds quickly. Price is also very acceptable, highly recommend this tool.
    1 out of 1 found this review helpful
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    Paid-via-Atlassian pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your host product. For JIRA Server 7.0 or later, the app tier should match the maximum tier of the licensed JIRA products on your instance. For example, if you're running JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for apps. For versions of JIRA Server prior to 7.0, the app tier should match the licensed user tier for JIRA. Even if fewer users want to use the app than your JIRA license, the two licenses should match exactly.

    Do you offer academic, community, or open-source licenses?

    For server apps, purchase and renewal is half-price if you have an academic license for your Atlassian host product. Server apps are always free for community and open-source licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian host product, and you're all set.

    How can I buy apps for my legacy JIRA Server or Confluence Server license?

    If you own a legacy JIRA Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your JIRA or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    Go2Group is an vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Vendor support resources


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    Version 8.7.1 JIRA Server 7.0.0 - 7.4.3 Released 2017-07-28


    German & Korean languages supported, more APIs, minor improvements & bug fixes


    More information can be found in the below link:

    Version 8.7.1 Release Notes


    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate synapseRT - Test management & QA in JIRA via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for synapseRT - Test management & QA in JIRA. You're prompted to log into MyAtlassian. synapseRT - Test management & QA in JIRA begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your JIRA instance.

    To find older synapseRT - Test management & QA in JIRA versions compatible with your instance, you can look through our version history page.

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