171,450
Customers have installed this add-on in at least 1,450 active instances.
1,450
Customers have installed this add-on in at least 1,450 active instances.

Gliffy JIRA Plugin

by Gliffy for JIRA Server 6.0 - 6.4.5 and more versions
Versions available for JIRA Server 3.7 - 6.0
, JIRA Cloud
Supported
Gliffy supports this add-on.

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Atlassian Verified
Gliffy is an Atlassian Verified vendor. Verified vendors demonstrate Atlassian standards for add-on quality, reliability, and support.

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Supported
Gliffy supports this add-on.

Get support

Data Center
This add-on is compatible with the clustering and high-availability capabilities of our products.

    Diagrams Made Easy - Gliffy for JIRA Makes Your Issues Easier to Explain, and Faster to Resolve

    Create Quickly & Easily

    Improve Communication

    Collaborate Better

    Gliffy works in all modern web browsers, features a highly intuitive drag-and-drop interface, and allows users to export their diagrams in multiple formats, including JPEG, PNG, and SVG.

    Use Gliffy to create flowcharts, wireframes, ERD, UML, and network diagrams to add a visual component to your JIRA issues, making them easier for you to describe and faster for your teammates to understand and fix.

    Gliffy diagrams are easy to share and collaborate on with members of your team. Show bug reproduction steps using a flowchart, indicate IT needs with a network diagram, or display a product design by using a wireframe.

    Create Quickly & Easily

    Improve Communication

    Collaborate Better

    Gliffy works in all modern web browsers, features a highly intuitive drag-and-drop interface, and allows users to export their diagrams in multiple formats, including JPEG, PNG, and SVG.

    Use Gliffy to create flowcharts, wireframes, ERD, UML, BPMN, and network diagrams to add a visual component to your JIRA issues, making them easier for you to describe and faster for your teammates to understand and fix.

    Gliffy diagrams are easy to share and collaborate on with members of your team. Show bug reproduction steps using a flowchart, indicate IT needs with a network diagram, or display a product design by using a wireframe.

    Pricing overview

    Pricing details are loading…

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    User reviews

    (17)Sign in to write a review »
    by Tuukka Ilomäki on 2013-10-02
    Perfect plugin when it works. Unfortunately, while Confluence plugin has been migrated to HTML5 and has seen several updates, the JIRA plugin seems half-dead product, stuck with unstable Flash implementation.
    7 out of 7 found this review helpful
    Was this review helpful?YesNo

    Vendor response

    Hi Tuukka, Thanks for your kind words. Gliffy for JIRA has been completely rebuilt to use our HTML5 editor since your review. Come give it another try! Thanks, The Gliffy Team (support@gliffy.com)
    by Yi Zhuang on 2014-02-04
    Gliffy Ver. 3.9.2 seems still to have a bug on window re-paint. After clicking "Add/Edit Gliffy Diagram" menu item from JIRA, the IE browser window becomes blank with tab title "Gliffy - Untitled". The user has to re-size the browser window a little bit to get Gliffy editor to show up.
    2 out of 2 found this review helpful
    Was this review helpful?YesNo

    Vendor response

    Hi Yi - Thanks for taking the time to give us your feedback. We’ve since made several updates to the plugin. Check out the latest version! Thanks, The Gliffy Team (support@gliffy.com)
    by Marcus Quinn on 2013-06-22
    It's good but once I saw Gliffy for Confluence I'm feeling a bit left out - when is the HTML5 version with themes coming to JIRA?
    1 out of 1 found this review helpful
    Was this review helpful?YesNo

    Vendor response

    Marcus: No need to feel left out anymore - the HTML5 version has arrived! Come check it out! Thanks, The Gliffy Team (support@gliffy.com)
    by Cellro bv Kim on 2015-03-12
    Very poor both at viewing and editing.
    Was this review helpful?YesNo

    More details

    More Atlassian customers use Gliffy to make information visual than any other diagramming plugin. Gliffy for JIRA allows you to create beautiful, collaborative, web-based diagrams and wireframes in your JIRA issues. The result is improved communication and faster resolution of issues.

    Use Gliffy to:

    • Create a flowchart showing bug reproduction steps
    • Show requested UI/website updates with a wireframe
    • Indicate IT needs with a network diagram
    • Add ERD or UML diagrams to describe planned architectures

    Visit www.gliffy.com to try the Gliffy diagram editor free! No registration is required.

    More details

    More Atlassian customers use Gliffy to make information visual than any other diagramming plugin. Gliffy for JIRA allows you to create beautiful, collaborative, web-based diagrams and wireframes in your JIRA issues. The result is improved communication and faster resolution of issues.

    Use Gliffy to:

    • Create flowcharts that show bug reproduction steps.
    • Add ERD or UML diagrams to describe planned architectures.
    • Document business processes with BPMN diagrams.
    • Display website UI design specifications with wireframes:
      • Websites and Desktop Applications
      • iPhone / iOS and Android Apps
    • Indicate IT needs with network diagrams:
      • Business & Home Networks
      • Server Rack Designs
      • AWS and Cisco Architectures

    Visit www.gliffy.com to try the Gliffy diagram editor free! No registration is required.

    Paid-via-Atlassian pricing FAQ

    How does add-on pricing work?

    Just like your Atlassian host application, there are two pricing models for add-ons. Pick the model that matches your Atlassian product, and the same rules apply:

    Server pricing:

    • Products and add-ons are hosted on your servers.
    • Licenses last forever and include 12 months of maintenance (support and version updates).
    • You can renew maintenance after 12 months at 50% of the original purchase price.
    • You can upgrade the tier of your host product and add-on licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    Cloud pricing:

    • Products and add-ons are hosted by Atlassian.
    • You are eligible for support and automatic version updates as long as your subscription is active.
    • Your subscription automatically renews every month. Annual pricing is also available.
    • Your pricing tier for host products and add-ons is automatically upgraded (as necessary) when you add users to your instance.
    How do I determine my pricing tier?

    Choose the same user tier you pay for in the Atlassian host application. For example, if you have a JIRA Server license for 25 users, you should purchase this tier.

    Even if fewer users want to use the add-on than your host application license, the two licenses should match exactly.

    Do you offer academic, community, or open-source licenses?

    Add-on purchase and renewal is half-price if you have an academic license for your Atlassian host application.

    Add-ons are always free for community and open-source licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    You can extend your Server add-on trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Free Trial and you'll be directed to generate a license at MyAtlassian. Paste this license key into the add-on listing in UPM from your Atlassian host application, and you're all set.

    You cannot extend your Cloud free evaluation period. All Cloud add-ons are immediately subscribed by a user, and we provide a free evaluation of period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the add-on.

    How can I buy add-ons for my legacy JIRA or Confluence license?

    If you own a legacy JIRA Unlimited (100+ users) or Confluence Unlimited (2000+ users) license purchased in 2012 or earlier, legacy add-on pricing is no longer available. You have two options for add-on purchasing:

    • Purchase the add-on at the non-legacy Unlimited (10000+ users) tier.
    • Renew your JIRA or Confluence license at a non-legacy tier, then purchase the add-on at the same tier.

    Learn more

    Paid-via-Atlassian pricing FAQ

    How does add-on pricing work?

    Just like your Atlassian host application, there are two pricing models for add-ons. Pick the model that matches your Atlassian product, and the same rules apply:

    Server pricing:

    • Products and add-ons are hosted on your servers.
    • Licenses last forever and include 12 months of maintenance (support and version updates).
    • You can renew maintenance after 12 months at 50% of the original purchase price.
    • You can upgrade the tier of your host product and add-on licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    Cloud pricing:

    • Products and add-ons are hosted by Atlassian.
    • You are eligible for support and automatic version updates as long as your subscription is active.
    • Your subscription automatically renews every month. Annual pricing is also available.
    • Your pricing tier for host products and add-ons is automatically upgraded (as necessary) when you add users to your instance.
    How do I determine my pricing tier?

    Choose the same user tier you pay for in the Atlassian host application. For example, if you have a JIRA Server license for 25 users, you should purchase this tier.

    Even if fewer users want to use the add-on than your host application license, the two licenses should match exactly.

    Do you offer academic, community, or open-source licenses?

    Add-on purchase and renewal is half-price if you have an academic license for your Atlassian host application.

    Add-ons are always free for community and open-source licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    You can extend your Server add-on trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Free Trial and you'll be directed to generate a license at MyAtlassian. Paste this license key into the add-on listing in UPM from your Atlassian host application, and you're all set.

    You cannot extend your Cloud free evaluation period. All Cloud add-ons are immediately subscribed by a user, and we provide a free evaluation of period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the add-on.

    How can I buy add-ons for my legacy JIRA or Confluence license?

    If you own a legacy JIRA Unlimited (100+ users) or Confluence Unlimited (2000+ users) license purchased in 2012 or earlier, legacy add-on pricing is no longer available. You have two options for add-on purchasing:

    • Purchase the add-on at the non-legacy Unlimited (10000+ users) tier.
    • Renew your JIRA or Confluence license at a non-legacy tier, then purchase the add-on at the same tier.

    Learn more

    Support

    Gliffy is Atlassian Verified. Verified add-on vendors demonstrate high quality, reliability, and business traction. Learn more

    Gliffy, Inc. supports Gliffy JIRA Plugin. You can visit the support site to get help.

    Get support

    Gliffy is Atlassian Verified. Verified add-on vendors demonstrate high quality, reliability, and business traction. Learn more

    Gliffy, Inc. supports Gliffy JIRA Plugin. You can visit the support site to get help.

    Get support

    Release notes

    JIRA Cloud Released 2014-10-03

    Gliffy JIRA Plugin 4.1.1 contains fixes for the following bugs/issues:

    • Slowness when saving and exporting images from very large diagrams
    • Image export with zoomed diagram caused text rendering problems
    • Javascript "undefined is not a function" error
    • Keyboard shortcuts not working in Chrome due to window focus

    Release notes

    Version 4.3.3 JIRA Server 6.0 - 6.4.5 Released 2015-05-13

    This release contains more compatibility updates for Atlassian JIRA Cloud / OnDemand instances, and also contains a fix for a log warning message: "[jira.web.conditions.IsGJCInstalledCondition] Problem accessing Gliffy JIRA Cloud install check URL".

    Installation

    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate Gliffy JIRA Plugin via search. The appropriate add-on version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Gliffy JIRA Plugin. You're prompted to log into MyAtlassian. Gliffy JIRA Plugin begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your JIRA instance.

    To find older Gliffy JIRA Plugin versions compatible with your instance, you can look through our version history page.

    1. Log into MyAtlassian.
    2. Locate and expand your Cloud license or evaluation license on the Licenses page.
    3. Click Configure products & Users.
    4. Locate Gliffy JIRA Plugin in the Product column.
    5. Click Start a free trial for Gliffy JIRA Plugin.
    6. Click Apply changes from the bottom of the page. You're returned to your Manage add-ons page.

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