244
Customers have installed this app in at least 244 active instances.
244
Customers have installed this app in at least 244 active instances.
    by iDalkoAtlassian Verified
    iDalko is an Atlassian Verified vendor. Verified vendors demonstrate Atlassian standards for app quality, reliability, and support.

    Learn more

    for Jira Cloud, Jira Server 7.0.0 - 7.9.0 and more versions
    Versions available for Jira Server 6.2.3 - 6.4.14
    Supported
    iDalko supports this app.

    Get support

    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Supported
    iDalko supports this app.

    Get support

    Data Center
    This app is compatible with the clustering and high-availability capabilities of our products.
    Jira Service Desk
    This app is compatible with Jira Service Desk.

    Automatically synchronize data across multiple Jira's as well as HP QC ALM & other. The most flexible sync-tool on the planet

    Automatically synchronize data across multiple Jira's as well as HP QC ALM & other. The most flexible sync-tool on the planet

    Sync Automatically with Full Flexibility

    Control and Security with Full Flexibility

    Support and Reliability with Full Flexibility

    Synchronization of issues will happen in real-time. You'll also have full flexibility in the way you want to sync. Bi-directionally or uni-directionally. Between multiple Jira's (cloud and/or server) or other like HP QC.

    Custom fields, attachments, comments, worklogs, change history,... Control exactly what to sync & who to sync it with. Thus keeping confidential data private & secure. Secondly, no team needs to change their workflow.

    Have a question? Our support team of true heroes will assist you every step of the way. We know this is important to you. So reach us any way you prefer: live chat, Email, service desk or the Atlassian forum.

    Sync Automatically with Full Flexibility

    Control and Security with Full Flexibility

    Support and Reliability with Full Flexibility

    Synchronization of issues will happen in real-time. You'll also have full flexibility in the way you want to sync. Bi-directionally or uni-directionally. Between multiple Jira's (cloud and/or server) or other like HP QC.

    Custom fields, attachments, comments, worklogs, change history,.. Control exactly what to sync & who to sync it with. Thus keeping confidential data private & secure. Secondly, no team needs to change their workflow.

    Have a question? Our support team of true heroes will assist you every step of the way. We know this is important to you. So reach us any way you prefer: live chat, Email, service desk or the Atlassian forum.

    More details

    Are you looking for a flexible issue sync solution to implement cross organisation issue tracking ?

    Exalate provides a flexible synchronisation engine such that issues are automatically and securely synced - between multiple Jira's - wherever hosted.

    Benefit from a unified view and integrated workflow!

    Some properties

    • Bi-directional, secure sync
    • Sync all data, including custom fields, attachments, comments and work logs
    • Respects comment visibility for all use cases
    • Each party defines what is private or shared
    • Easy to get started - yet fully customisable
    • Works out of the box,
    • No intermediate server needed
    • Adapt to your needs: as configurable as Jira itself through a flexible scripting engine
    • Cut delays with instant synchronisation
    • Upgrade flexibly - forward compatibility built in by design
    • The sync panel provides your users the guarantee that the synchronisation completed successfully
    • Supports Jira Cloud to Cloud sync

    Book a demo here, or consult our documentation here

    More details

    Are you looking for a flexible issue sync solution to implement cross organisation issue tracking ?

    Check 7 questions to ask your issue sync vendor for more details

    Exalate provides a flexible synchronisation engine such that issues are automatically and securely synced - between multiple Jira's - wherever hosted.

    Benefit from a unified view and integrated workflow!

    Some properties

    • Bi-directional, secure sync
    • Sync all data, including custom fields, attachments, comments and work logs
    • Respects comment visibility for all use cases
    • Each party defines what is private or shared
    • Easy to get started
    • Works out of the box
    • No intermediate server needed
    • As configurable as Jira itself through a flexible scripting engine
    • Cut delays with instant synchronisation
    • Upgrade flexibly - forward compatibility built in by design
    • The sync panel provides your users the guarantee that the synchronisation completed successfully
    • Supports Jira Cloud to Cloud sync

    Book a demo here, or consult our documentation here

    Reviews for cloud

    (15)
    Sign in to write a review
    by Ahmet Yüksektepe on 2018-04-12
    We started to use this plugin to Sync two Jira basically syncing issues, workflows and sprints. The support is fantastic and the plugin is highly customizable. Give this plugin a chance!
    Was this review helpful?YesNo
    by Jan Terry on 2018-01-17
    iDalko support team is amazing. They have provided us superb support from critical tickets to the simplest silly little questions. They are prompt and thorough with their replies. We are very pleased with them.
    Was this review helpful?YesNo
    by Tim Boormans on 2017-10-30
    Exalate is having the best support I have ever experienced before! They helped us with the configuration of the plugin from begin to end including a bit of custom coding needed to synchronize all Sprint properties. I have been in contact with different people of their company and all were very kind and helpful. I would recommend them to anyone!
    Was this review helpful?YesNo
    by Gert-Jan van de Streek [Avisi] on 2017-07-12
    We use this add-on to sync work logs from a cloud instance to a behind the firewall server instance. This saves duplicate work and therefor lots of time. The script engine allows for great flexibility. Where flexibility turns into problems, the raving support from the team comes to the rescue. One of the best I've seen!
    Was this review helpful?YesNo
    by Carrie Lin on 2016-12-27
    Exalate provides a very helpful issue synchronization solution, the groovy-based scripting engine is robust and extensible, the performance works pretty good. Exalate also have a great customer-centric support which adds value to the plugin, we appreciate for the team's help to solve the challenge of nFeed fields compatibility for synchronization pending for a long time.
    Was this review helpful?YesNo

    Reviews for server

    (15)
    Sign in to write a review
    by BETA CAE Systems on 2018-04-04
    Exalate is a plugin that seems that will solve our big problem of exposing our jira issues, held on a private node that has no internet access, to a public one. This will solve a big problem of our company's communication between colleagues that are on the field and those that are on premise. The thing that shines the most though, is the support team which is exceptional and its representantives have a deep knowledge about the internals of their program. Moreover, the quality of the overall communication is excellent with a very good response time to our issues.
    Was this review helpful?YesNo
    by Martin Boehme on 2018-04-03
    We are currently building an environment for a customer where we sync Service Desk issues between two Jiras. Exalate is a very reliable app which requires more configuring effort that other solutions, but also enables much more possibilities (e.g. only sync internally mentioned comments / attachments) iDalko has an outstandingly helpful and proactive support!
    Was this review helpful?YesNo
    by Eric Almquist on 2018-03-29
    An excellent plugin with a great support team behind it. We only started proofing this plugin 2 months ago for one use-case and are rapidly identifying several other use-cases for it. We also appreciate the Admin console for helping to identify & fix any sync errors that occur.
    Was this review helpful?YesNo
    by Burçin Çelik on 2018-03-15
    Great tool great support team! Provides a flexible way to synhronize issues on different Jira instances. Once you understand the key concepts, synchronization is no more headache.
    Was this review helpful?YesNo
    by Gert-Jan van de Streek [Avisi] on 2017-07-12
    We use this add-on to sync work logs from a cloud instance to a behind the firewall server instance. This saves duplicate work and therefor lots of time. The script engine allows for great flexibility. Where flexibility turns into problems, the raving support from the team comes to the rescue. One of the best I've seen!
    Was this review helpful?YesNo

    Pricing

    10 users$1025 users$40050 users$600100 users$1000250 users$2000500 & upAdditional pricing details
    Up to 10 users
    $5
    monthly flat fee
    Free 30 day trial
    11 - 100 users
    $1
    per user/month
    Free 30 day trial

    Paid-via-Atlassian pricing FAQ

    How does cloud app pricing work?

    Cloud pricing is subscription based. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for host products and apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your host product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.

    The pricing structure for cloud products and apps is as follows:

    • Monthly subscriptions with up to 10 host product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.
    • If per-user pricing is not yet available for this app, please contact the vendor for further information.

    If you've opted for annual billing for your host product, apps are also billed annually at a discount (12 months for the price of 10).

    Do you offer academic, community, or open-source licenses?

    Academic, community and open source licenses are not available for cloud apps.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    Paid-via-Atlassian pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your host product. For Jira Server 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance. For example, if you're running Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for apps. For versions of Jira Server prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly.Note: While this app has features specific to Jira Service Desk, the app is technically available across the whole Jira instance. Therefore the above guidelines for the license tier still apply.

    Do you offer academic, community, or open-source licenses?

    For server apps, purchase and renewal is half-price if you have an academic license for your Atlassian host product. Server apps are always free for community and open-source licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian host product, and you're all set.

    How can I buy apps for my legacy Jira Server or Confluence Server license?

    If you own a legacy Jira Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your Jira or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    iDalko is an Atlassian Verified vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    iDalko is an Atlassian Verified vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2018-03-06

    Summary

    Minor version update

    Details

    Minor version update

    Versions

    Version 4.0.5-j7 Jira Server 7.0.0 - 7.9.0 Released 2018-04-17

    Summary

    Fixing bugs

    Details

    Fixing bugs related to synchronization with private (not accessible) instances.

    Check our release history.

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate Exalate issue sync - Jira to Jira & more via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Exalate issue sync - Jira to Jira & more. You're prompted to log into MyAtlassian. Exalate issue sync - Jira to Jira & more begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

    To find older Exalate issue sync - Jira to Jira & more versions compatible with your instance, you can look through our version history page.

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new add-ons screen loads.
    3. Locate Exalate issue sync - Jira to Jira & more.
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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