Customers have installed this add-on in at least 39 active instances.
    by iDalkoAtlassian Verified
    iDalko is an Atlassian Verified vendor. Verified vendors demonstrate Atlassian standards for add-on quality, reliability, and support.

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    for JIRA Server 7.0.0 - 7.2.4 and more versions
    Versions available for JIRA Server 6.2.3 - 6.4.14
    This add-on isn't formally supported, but you can ask a question via Atlassian Answers.

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    JIRA Service Desk
    This add-on is compatible with JIRA Service Desk.
    This add-on isn't formally supported, but you can ask a question via Atlassian Answers.

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    Data Center
    This add-on is compatible with the clustering and high-availability capabilities of our products.
    JIRA Service Desk
    This add-on is compatible with JIRA Service Desk.

    Synchronise your issues in an easy and flexible manner

    Synchronise your issues in an easy and flexible manner

    Full issue information sync between multiple JIRAs

    Easy to get started - yet fully customisable

    Fast, secure, reliable and scalable

    Connect multiple JIRA systems and enjoy full automatic instant issue sync, including custom fields, attachments, comments and work logs. Keep control what is private or shared.

    Works out of the box, no complex configurations to get started. Yet fully configurable for optimal integration.

    Instant synchronization, reliable and ready for the future.

    Check out the video

    More details

    With Exalate it’s simple to connect and sync issue information between different JIRA's.

    While working in your own JIRA, information is automatically and securely synced so you can benefit from a unified view and integrated workflow!

    Book a demo here

    Full issue information sync between multiple JIRAs

    • Bi-directional synchronisation between multiple JIRA systems
    • Sync all data, including custom fields, attachments, comments and work logs
    • Support issue metadata synch for versions, components, priorities, resolutions and statuses
    • Each party defines what is private or shared

    Easy to get started - yet fully customisable

    • Start immediately: works out of the box, no server needed
    • Keep working in your own trusted JIRA environment
    • Connect at the flip of a switch
    • Adapt to your needs: as configurable as JIRA itself

    Fast, secure, reliable and scalable

    • Cut delays with instant synchronisation
    • Upgrade flexibly, with links to other issue trackers soon
    • Rely on full audit logs and sync monitoring

    User reviews

    Sign in to write a review »
    by Bruno Dauwe on 2016-09-22
    Exalate was a big added value to our infrastructure. It finally offered us the exact tooling necessary to solve our multiple Jira integration problems. We now use Exalate in 2 completely different scenario's, proving the versatility of the offered solution. 1 scenario was professionally set up together with iDalko services. Based on that experience, the second scenario was independently set up by ourselves, prooving the quality of documentation and samples backing up Exalate. The script-based approach offers enormous possibilities for complex scenario's, but does not create overhead for straightforward problems. A simple extension to an existing solution is a simple matter of minutes. The solution has also proven to be very robust and capable of dealing with very unreliable connections, by gracefully recovering when possible. I'm a big fan of Exalate and it has proven worth every single cent.
    1 out of 1 found this review helpful
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    by Ben De Pauw on 2016-09-20
    Exalate brings flexibility, efficiency, backed with expert support to the party. It has become an essential enabler for the matrix organization I am part of, i.e. we use it to tie customer-facing work (support, new CRs, projects) on multiple continents to the (distributed) product teams, allowing to align project aspects between the different focus-oriented teams, while each team only needs to focus on their own essential information without losing the broader context of the 'other' side. Exalate gives us control over exposure & allows to automate predictable patterns between both instances, reducing manual actions & overhead work, clarifies ownership (owned issue vs remote issue) & communication for the involved, whilst facilitating knowledge sharing & transparency where desired. To illustrate: When a customer registers a request (defect) on the support ServiceDesk, the request will initially be dealt with on the support level. When the support agents confirms satisfying the request involves changing the product, the support agent will "exalate" (escalate) the request into our back office product JIRA, where the required changes are prepared and delivered via a CI process. Exalate is used to forward important fields (e.g. priority, due date) as well as communication with the customer from servicedesk to the backoffice; Exalate is also used to auto-communicate target delivery & release aspects back to the service desk issue, so that the customer is informed when the changes will reach them, are available for download / deployment. Finally, we keep the synchronization active until the customer confirms their request is resolved. We've also found Exalate to be helpful when working with distributed teams and understand the broader potential: it can be used as data-piping solution, allowing to globally roll-up of all remote sites into a single consolidated HQ, to solve archiving cases (replicate & remove locally), data-migration cases (JIRAs with different versions), etc Technically, I heard it is not restricted to JIRA-2-JIRA integrations (HPQC & JIRA can be integrated as well) and with the announced support for OnDemand later this year, it will open up a new world of possibilities for us. The configuration using script language offers great flexibility, while plenty of example scripts allow for a quick-start. Handling 3rd-party plug-in fields was easier than expected. For the end-users, it brings an adequate exposure in issue detail view (visible remote issue data / sync statuses) and offers useful exception & error handling. I can recommend everyone to take out the time to evaluate this plug-in.. it packs great potential! Finally, 'to exalate' has become a commonly heard phrase in our organization, much like 'to google' has become a widely-adopted term :)
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    by Luis Carrasco on 2016-09-16
    The addon has such flexibility compared to other options tha it has allowed us to properly build a sync based off our needs. Their support team is one of the best I've had the pleasure of working with. Allowing for custom build scripts that allow specified syncing is such a great option.
    1 out of 1 found this review helpful
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    Let us know that you'd like to manage this add-on's billing on your Atlassian invoice.

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    Payment for paid-via-vendor add-ons is not handled by Atlassian.

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    Paid-via-vendor transactions are not managed by Atlassian. This means transactions for paid-via-vendor add-ons will not be on your Atlassian invoice.


    Exalate - issue sync for JIRA isn't formally supported.


    Version 1.1.2-j7 JIRA Server 7.0.0 - 7.2.4 Released 2016-10-21


    Fixed bug were sync event could be transitioned before expected


    Check our release history here.

    • JIRANODE-1374 - Sync event can get transitioned before updating traces when receiving sync response


    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate Exalate - issue sync for JIRA via search. Results include add-on versions compatible with your JIRA instance.
    5. Click Install to download and install your add-on.
    6. You're all set! Click Close in the Installed and ready to go dialog.

    To find older Exalate - issue sync for JIRA versions compatible with your instance, you can look through our version history page.

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