72
Customers have installed this add-on in at least 72 active instances.
    by E7 Solutionsfor JIRA Server 7.0.0 - 7.0.11 and more versions
    Versions available for JIRA Server 6.0 - 6.4.14
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    Unsupported
    This add-on isn't formally supported, but you can ask a question via Atlassian Answers.

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    Get it nowFree add-on

    Automatic issue escalation made really simple

    Automatic issue escalation made really simple

    Create JIRA Services for periodic escalation jobs

    Simple escalation parameters

    Manage escalation jobs

    Easily add an entry to JIRA’s list of Services which periodically searches for issues and invokes a workflow transition on the results.

    Just provide the JQL, the workflow transition id, the escalation user, and an optional comment to implement just about any imaginable automatic issue escalation process.

    Escalation jobs are managed like any other JIRA Service and can be quickly edited or deleted as needed.

    More details

    Really Simple Escalation is the shortest distance between your JIRA server and automatic issue escalation. It’s a simple utility that lets you use JIRA’s Service runner to define a scheduled job that runs a specified JQL query every x minutes, and applies a designated workflow transition to the issues that are found. It provides a quick and easy way to implement a mechanism for flagging issues that have sat around for too long, or that otherwise require periodic attention.

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    Support

    Really Simple Escalation isn't formally supported.

    Versions

    Version 2.0.0 JIRA Server 7.0.0 - 7.0.11 Released 2015-12-10

    Summary

    Release 2.0.0

    Details

    Updates to make compatible with JIRA 7.0.0 and up. Please note this version is not backward compatible. If you have an earlier version of JIRA, please use 1.0.1.

    Installation

    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate Really Simple Escalation via search. Results include add-on versions compatible with your JIRA instance.
    5. Click Install to download and install your add-on.
    6. You're all set! Click Close in the Installed and ready to go dialog.

    To find older Really Simple Escalation versions compatible with your instance, you can look through our version history page.

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