Customers have installed this app in at least 62 active instances.
    by Device42for JIRA Server 6.4 - 7.4.2 and more versions
    Versions available for JIRA Server 6.0 - 6.3.15
    JIRA Service Desk
    This app is compatible with JIRA Service Desk.
    Device42 supports this app.

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    Data Center
    This app is compatible with the clustering and high-availability capabilities of our products.
    JIRA Service Desk
    This app is compatible with JIRA Service Desk.
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    Enterprise CMDB for Jira. Visualizations, Automation, Limitless Integrations, RESTful APIs and Webhooks! #DCIM,ITIL,ITAM,ITSM,IPAM

    Enterprise CMDB for Jira. Visualizations, Automation, Limitless Integrations, RESTful APIs and Webhooks! #DCIM,ITIL,ITAM,ITSM,IPAM

    Feature Packed Integration With Jira

    Custom Workflows Interact with Device42's CMDB

    Extensive search by associated CIs

    Linking tickets to the assets they concern just makes sense - enter Device42 + Jira. Automate ticket creation based on happenings across your infrastructure, and search for CI’s to locate related incidents.

    Integrating Jira with Device42 adds Conditional Functions, Validator Functions, and an exclusive Device42 POST function. Create flexible, custom workflows, manipulate CI’s, and add automation with ease.

    Once synced, you can search for existing issues using various properties of the CIs (As synced from the Device42 instance)

    More details

    Bring the benefits of an Enterprise CMDB to Jira. Providing top notch Asset Management, the integration also offers a wealth of features that improve ITSM:

    • Business leaders can report on inventories, finances, change management, and more.
    • IT teams can track assets like servers, computers, phones, accessories, etc.
    • DevOps teams can automate provisioning workflows with POST functions.
    • Software Dev. teams can manage and verify software components, packages and versions.

    Some of Device42’s Class Leading Features:

    • Import from anywhere (CSV, DNS, XLS, XLSX, etc.)
    • Validator, Conditional, and POST Functions for Custom Workflows and Automation
    • Handle Any Business Process with Device42’s Custom functions in Jira Workflows
    • Powerful automation - RESTful APIs and Webhooks
    • Unlimited Non-IP Assets and Custom Fields
    • Detailed Graphical Topology and Dependency Views
    • Granular Multi Tenant Permissioning
    • Track assets, software, services, and all their interdependencies
    • Device42 Object Query Language (DOQL)

    User reviews

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    by Andrey Markelov on 2015-07-09
    This add-on allows very easy to pick up Device42 into JIRA issues. Also it has nice feature to update Device42 by CRON.
    1 out of 1 found this review helpful
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    Version JIRA Server 6.4 - 7.4.2 Released 2017-04-28


    New Feature: Select exactly what is synced.


    Before, you could select what CI's were displayed, but all were always synced. With the new capabilities of this release, you can choose exactly what CI's to sync and not to sync. Not only does this give you more control, but it could potentially speed up your syncs, too!


    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate Device42 - CMDB with REST APIs for JIRA via search. Results include app versions compatible with your JIRA instance.
    5. Click Install to download and install your app.
    6. You're all set! Click Close in the Installed and ready to go dialog.

    To find older Device42 - CMDB with REST APIs for JIRA versions compatible with your instance, you can look through our version history page.

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