73
Customers have installed this app in at least 73 active instances.
    by StarwareAtlassian Verified
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    for Jira Cloud
    Supported
    Starware supports this app.

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    Shows potential duplicates and helps you to process all of them at once

    Shows potential duplicates and helps you to process all of them at once

    Display Similar Issues or Perform a Quick Search

    Preview Issue Description

    Similar Issues are Only Requested if Tab is Open

    Without leaving current page just perform a quick search on similar issues tab. You can navigate between results using cursor keys and open selected issue with Enter. You can make free text search or issue number search.

    You can preview issue description fully rendered (with rich text) without navigating to actual issue. This is also done on demand to reduce unnecessary load on you Jira instance.

    Since similar issues are only loaded when the tab is open, so it does not effect your Jira performance. When needed its content is loaded after issue page is visible so it does not delay your access time to issue.

    More details

    It is very common that very similar or exact duplicate issues are reported by different users. This plugin adds a new tab to issue page and shows potential duplicates of the issue you are viewing. You can effectively process all of them at once.

    Search is done with roots of the words (stemming) in your indexing language, so an exact word to word match is not necessary. Most similar results are shown first but you can cycle through all of them with the next button.

    Of course Jira's security settings determines who can see which issues, if you restrict a person from viewing some issues it will not be displayed for that person in similar issues tab.

    This plugin is also available for self hosted Jira servers. Due to limitations of Jira Cloud API, cloud version (this plugin) is more limited. It is not possible to implement following features of the server version, sorry:

    • Real-time potential duplicate search in issue creation dialog
    • Quick search from Jira's upper right search box

    Reviews for cloud

    (3)
    Sign in to write a review
    by Oren Schor on 2016-07-20
    It was nice to have the ability to see similar issues when creating an issue (dynamically on the summary input field) like the server version of this plugin.
    2 out of 2 found this review helpful
    Was this review helpful?YesNo
    Starware

    Thanks for your feedback. Due to limitations of current cloud API it is not possible to implement this feature for cloud. If later API allows this, we will implement it.

    by Deniz Oguz on 2015-05-05
    0 out of 1 found this review helpful
    Was this review helpful?YesNo

    Reviews for server

    (3)
    Sign in to write a review
    by Oren Schor on 2016-07-20
    It was nice to have the ability to see similar issues when creating an issue (dynamically on the summary input field) like the server version of this plugin.
    2 out of 2 found this review helpful
    Was this review helpful?YesNo
    Starware

    Thanks for your feedback. Due to limitations of current cloud API it is not possible to implement this feature for cloud. If later API allows this, we will implement it.

    by Deniz Oguz on 2015-05-05
    0 out of 1 found this review helpful
    Was this review helpful?YesNo

    Pricing

    Up to 10 users
    $2.50
    monthly flat fee
    Free 30 day trial
    11 - 100 users
    $0.35
    per user/month
    Free 30 day trial

    Paid-via-Atlassian pricing FAQ

    How does cloud app pricing work?

    Cloud pricing is subscription based. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for host products and apps based on the number of users in your instance.

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Apps are billed based on the number of users in your host product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Desk (10 agents) on the same instance, you pay the 50-user price for apps.

    The pricing structure for cloud products and apps is as follows:

    • Monthly subscriptions with up to 10 host product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.
    • If per-user pricing is not yet available for this app, please contact the vendor for further information.

    If you've opted for annual billing for your host product, apps are also billed annually at a discount (12 months for the price of 10).

    Do you offer academic, community, or open-source licenses?

    Academic, community and open source licenses are not available for cloud apps.

    Can I extend my free trial?

    For cloud apps, you cannot extend your free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.

    Starware is an Atlassian Verified vendor, committed to providing support for their apps at least 8 hours a day, 5 days a week.

    Vendor support resources

    Documentation

    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Jira Cloud Released 2015-04-26

    Summary

    Initial Release

    Installation

    1. Log into your Jira instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new add-ons screen loads.
    3. Locate Similar Issues Finder for Jira Cloud.
    4. Click Free trial to download and install your app.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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