68
Customers have installed this add-on in at least 68 active instances.
    by StarwareAtlassian Verified
    Starware is an Atlassian Verified vendor. Verified vendors demonstrate Atlassian standards for add-on quality, reliability, and support.

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    for JIRA Cloud
    Supported
    Starware supports this add-on.

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    Shows potential duplicates and helps you to process all of them at once

    Shows potential duplicates and helps you to process all of them at once

    Display Similar Issues or Perform a Quick Search

    Preview Issue Description

    Similar Issues are Only Requested if Tab is Open

    Without leaving current page just perform a quick search on similar issues tab. You can navigate between results using cursor keys and open selected issue with Enter. You can make free text search or issue number search.

    You can preview issue description fully rendered (with rich text) without navigating to actual issue. This is also done on demand to reduce unnecessary load on you JIRA instance.

    Since similar issues are only loaded when the tab is open, so it does not effect your JIRA performance. When needed its content is loaded after issue page is visible so it does not delay your access time to issue.

    More details

    It is very common that very similar or exact duplicate issues are reported by different users. This plugin adds a new tab to issue page and shows potential duplicates of the issue you are viewing. You can effectively process all of them at once.

    Search is done with roots of the words (stemming) in your indexing language, so an exact word to word match is not necessary. Most similar results are shown first but you can cycle through all of them with the next button.

    Of course JIRA's security settings determines who can see which issues, if you restrict a person from viewing some issues it will not be displayed for that person in similar issues tab.

    This plugin is also available for self hosted JIRA servers. Due to limitations of JIRA Cloud API, cloud version (this plugin) is more limited. It is not possible to implement following features of the server version, sorry:

    • Real-time potential duplicate search in issue creation dialog
    • Quick search from JIRA's upper right search box

    User reviews

    (3)
    Sign in to write a review
    by Oren Schor on 2016-07-20
    It was nice to have the ability to see similar issues when creating an issue (dynamically on the summary input field) like the server version of this plugin.
    2 out of 2 found this review helpful
    Was this review helpful?YesNo
    Starware

    Thanks for your feedback. Due to limitations of current cloud API it is not possible to implement this feature for cloud. If later API allows this, we will implement it.

    Pricing

    Pricing details are loading…

    Paid-via-Atlassian pricing FAQ

    How does cloud add-on pricing work?

    Cloud pricing is subscription based. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for host products and add-ons based on the number of users in your instance.

    If add-on pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Add-ons are billed based on the number of users in your host product. JIRA Cloud add-ons are priced based on the maximum users of the JIRA products on your instance. For example, if you have JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you pay the 50-user price for add-ons.

    The pricing structure for cloud products and add-ons will be changing July 31, 2017, as follows:

    • Monthly subscriptions with up to 10 host product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.
    • If per-user pricing is not yet available for this add-on, please contact the vendor for further information.

    If you've opted for annual billing for your host product, add-ons are also billed annually at a discount (12 months for the price of 10).

    Do you offer academic, community, or open-source licenses?

    Academic, community and open source licenses are not available for cloud add-ons.

    Can I extend my free trial?

    For cloud add-ons, you cannot extend your free evaluation period. All cloud add-ons are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the add-on.

    Starware is an vendor, committed to providing support for their add-ons at least 8 hours a day, 5 days a week.

    Vendor support resources

    Documentation

    Find out how this add-on works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this add-on.

    Versions

    JIRA Cloud Released 2015-04-26

    Summary

    Initial Release

    Installation

    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new add-ons screen loads.
    3. Locate Similar Issues Finder for JIRA Cloud.
    4. Click Free trial to download and install your add-on.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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