1,043
Customers have installed this add-on in at least 1,043 active instances.
1,043
Customers have installed this add-on in at least 1,043 active instances.
    by DEISERAtlassian Verified
    DEISER is an Atlassian Verified vendor. Verified vendors demonstrate Atlassian standards for add-on quality, reliability, and support.

    Learn more

    for JIRA Cloud, JIRA Server 7.0.0 - 7.3.6 and more versions
    Versions available for JIRA Server 5.1.1 - 6.4.14
    Supported
    DEISER supports this add-on.

    Get support

    Supported
    DEISER supports this add-on.

    Get support

    Data Center
    This add-on is compatible with the clustering and high-availability capabilities of our products.

    Include in your exports transitions, comments, attachments and bulk link to an issue

    Include in your exports transitions, comments, attachments and bulk link to an issue

    Export to Excel and CSV

    Export more than 1000 issues

    Export JIRA issues with comments and transitions

    Choose favorite delimiters to export all fields needed from JIRA projects to Excel and any other compliant formats. Import back the previously exported information. Ideal for SLA management. Create better reports.

    Enrich your projects with all fields related to every single JIRA Issue such as comments and transitions, that will provide a huge amount of information for better reporting.

    Get more information that will help you to classify your JIRA project information in an Excel form or any other tool compliant with CSV format. Get third parties information to get a wider perspective of your projects.

    Export Issues to Excel and CSV

    Bulk Link to other issues

    Get more than 1000 issues

    Choose your favorite delimiters to export all fields needed from JIRA projects to Excel and any other compliant formats. Import back the previously exported information. Ideal for SLA management. Create better reports.

    Bulk link your exports to another your exports to another JIRA issues filtered by columns. Now you can easily identify each Issue, supported with all kind of information needed for your reporting tasks.

    Obtain a .ZIP file with all attachments, comments, transitions and more, related to each issue from your JIRA projects.

    More details

    This simple but useful add-on allows you to export all fields* you need from JIRA projects to Excel and any other compliant tool or formats accompanied with the details you needed. Boost your capabilities into the creation of better reports by:

    • Export to Excel and CSV, formats compliant with any other tool.
    • Get more than 1000 issues
    • Include into your exports:
      • Transitions: Get all the in-between information about each issue.
      • Comments: Obtain a wider perspective of your projects with possibly user comments
    • Import back the previously exported information, including the comments.
    • Bulk Link to other Issues.

    Exporting fields, made just painless with Exporter 2.0

    *See our Server version for even more features.

    More details

    This simple but useful add-on allows you to export all fields you need from JIRA projects to Excel and any other compliant tool or formats accompanied with all details you need. Boost your capabilities into the creation of better reports by:

    • Export to Excel and CSV, formats compliant with any other tool.
    • Get more than 1000 issues
    • Include into your exports:
      • Transitions: Get all the in-between information about each issue.
      • Comments: Obtain a wider perspective of your projects with possibly user comments
      • Attachments: Collect from each issue all extra information such as images, audios or any other related material.
    • Bulk Link to other Issues.
    • Import back the previously exported information, including the attachments and comments.

    Exporting fields, made just painless with Exporter 2.0

    User reviews

    (23)
    Sign in to write a review
    by Rafael Hernampérez on 2017-04-20
    Hi. The new release of Exporter Cloud came with a problem of licenses and did not work. I've reported the issue, and Exporter worked again. The support team reacted very quick, and the issue was solved in only a few minutes. Thank you very much for your efficiency.
    Was this review helpful?YesNo
    DEISER

    Hi Rafael, thank you very much for your review. If you have further needs, don't hesitate to contact us.DEISER Team

    by daniel.pollak@s-itsolutions.at on 2017-02-22
    Excel (All) without any Special Features is heavily missed!
    Was this review helpful?YesNo
    DEISER

    Hello Daniel, thank you for your comment. Stay tuned because so soon there will be a big update of Exporter and you will have this feature and much more.

    by Paul Braakman on 2016-10-26
    I was using the trial version of the Exporter and ran into a CSV import problem with Jira. It turned out that Jira 7.2.3 does not handle multi line import for the Comment Body if the "Map field value" box is checked in the Jira import wizard (so if you have the same problem: leave it unchecked!). Although the problem was not in the Exporter plug-in, Deiser support helped me very well and together we were able to locate the problem in the standard Jira importer. Thank you Alvaro and colleagues!
    Was this review helpful?YesNo
    DEISER

    Hi Paul, great to hear that we were able to help you on solving the problem. If you have any other one, don't hesitate to contact us. Enjoy using Exporter!

    Thank you and regards, DEISER Team.

    by Christian Pitt Roche on 2016-09-15
    This needs some work, I have been using it to change owner of a comment. using CSV import. The only problem is the date format took some time to convert into something i could then import into jira. it allows m/d/yyyy and mm/dd/yyyy but would'nt it be better if it was something more universal like yyyy/mm/dd
    Was this review helpful?YesNo
    DEISER

    Hello Charlie, thank you for your feedback. Actually there's no need to convert the dates, when importing into JIRA just need to set the date format (in JIRA), it has to be the same as the one that was exported in order to keep the consistency. If you have more issues or problems, do not hesitate to contact us at https://jira.deiser.com/support

    by Nam Hoang Tran on 2016-06-24
    Need evaluated
    0 out of 4 found this review helpful
    Was this review helpful?YesNo

    Pricing

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    Paid-via-Atlassian pricing FAQ

    How does cloud add-on pricing work?

    Cloud pricing is subscription based. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, your pricing tier for host products and add-ons is automatically adjusted (as necessary) based on the number of users in your instance.

    If you've opted for annual billing for your host product, add-ons are also billed annually. Annual subscriptions for this add-on include a discount (12 months for the price of 10).

    If add-on pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing tier?

    The cloud add-on tier is set automatically based on the maximum tier of the licensed JIRA applications on your instance. For example, if you have JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, your add-on tier is 50 users.

    Do you offer academic, community, or open-source licenses?

    For server add-ons, purchase and renewal is half-price if you have an academic license for your Atlassian host application. Server add-ons are always free for community and open-source licenses. Cloud add-ons do not have discounted or free licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For cloud add-ons, you cannot extend your free evaluation period. All cloud add-ons are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the add-on.

    Paid-via-Atlassian pricing FAQ

    How does server add-on pricing work?

    Server products and add-ons are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and add-on licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If add-on pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing tier?

    For JIRA Server 7.0 or later, the add-on tier should match the maximum tier of the licensed JIRA applications on your instance. For example, if you're running JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for add-ons.

    For versions of JIRA Server prior to 7.0, the add-on tier should match the licensed user tier for JIRA. Even if fewer users want to use the add-on than your JIRA license, the two licenses should match exactly.

    Do you offer academic, community, or open-source licenses?

    For server add-ons, purchase and renewal is half-price if you have an academic license for your Atlassian host application. Server add-ons are always free for community and open-source licenses. Cloud add-ons do not have discounted or free licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server add-ons, you can extend your add-on trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the add-on listing in UPM from your Atlassian host application, and you're all set.

    How can I buy add-ons for my legacy JIRA Server or Confluence Server license?

    If you own a legacy JIRA Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy add-on pricing is no longer available. You have two options for add-on purchasing:

    • Purchase the add-on at the non-legacy Unlimited (10000+ users) tier.
    • Renew your JIRA or Confluence license at a non-legacy tier, then purchase the add-on at the same tier.

    Learn more

    DEISER is an vendor, committed to providing support for their add-ons at least 8 hours a day, 5 days a week.

    DEISER is an vendor, committed to providing support for their add-ons at least 8 hours a day, 5 days a week.

    Vendor support resources

    Documentation

    Find out how this add-on works.

    Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this add-on.

    Documentation

    Find out how this add-on works.

    Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this add-on.

    Versions

    JIRA Cloud Released 2017-04-18

    Summary

    New Exporter 2.0 with a lot of new features!

    Details

    The new Exporter 2.0 is here!

    This simple but useful add-on allows you to export all fields you need from JIRA projects to Excel and any other compliant tool or formats accompanied with the details you needed. Boost your capabilities into the creation of better reports by:

    • Export to Excel and CSV, formats compliant with any other tool.
    • Get more than 1000 issues
    • Include into your exports:
      • Transitions: Get all the in-between information about each issue
      • Comments: Obtain a wider perspective of your projects with possibly user comments
    • Import back the previously exported information.

    Exporting fields, made just painless with Exporter 2.0

    *See our Server version for even more features.

    Versions

    Version 2.1.3 JIRA Server 7.0.0 - 7.3.6 Released 2017-05-23

    Summary

    Improvements and bug fixing

    Details

    In this release we have put our efforts on the inner beauty and fixed some bugs:

    • The number fields now appear formatted as numbers in Excel
    • When Exporter can't find the attachments to export will generate a text file with the non-exported files.
    • When there are files with the same name, Exporter will handle them correctly

    Installation

    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate Exporter - JIRA Issues to Excel & CSV via search. The appropriate add-on version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Exporter - JIRA Issues to Excel & CSV. You're prompted to log into MyAtlassian. Exporter - JIRA Issues to Excel & CSV begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your JIRA instance.

    To find older Exporter - JIRA Issues to Excel & CSV versions compatible with your instance, you can look through our version history page.

    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new add-ons screen loads.
    3. Locate Exporter - JIRA Issues to Excel & CSV.
    4. Click Free trial to download and install your add-on.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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