https://confucius.ctiwi.com/display/ESCA/Escalator+2.2.0
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Last modified 2019-02-19 • 0 downloads • By Computer Technologies, Inc.
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Description
More details
Escalator allows you to send notifications to Jira users based on completely custom JQL and notification groups. For v2.0 we have pulled out all of the stops. There isn't a single feature or screen that hasn't been updated.
Some of our key features include:
- Multiple Notification Groups per Project
- Multiple Phone Numbers per Jira User
- Notifications can be sent via any combination of SMS, Slack, Mattermost and E-Mail
- Ability to disable recurrence of alerts once the last defined tier has been reached
- Restrict notifications to issues created outside of defined work hours
- Completely custom message content across all carriers
- Completely Custom JQL to trigger notification sending
Version history
2.2.0Jira Server 7.0.0 - 7.10.22018-06-08Added Mattermost Support and Jira 7.10.x compatibility Version 2.2.0 • Released 2018-06-08 • Supported By Computer Technologies, Inc. • Paid via Atlassian • Commercial2.1.3Jira Server 7.0.0 - 7.8.42018-01-23Compatibility Release Version 2.1.3 • Released 2018-01-23 • Supported By Computer Technologies, Inc. • Paid via Atlassian • Commercial- Compatibility with Jira Core 7.7.0
2.1.2Jira Server 7.0.0 - 7.6.122018-01-05Compatibility and Background Performance Improvements Version 2.1.2 • Released 2018-01-05 • Supported By Computer Technologies, Inc. • Paid via Atlassian • Commercial- Added compatibility with Jira 7.6.2
- Added more robust background process handling
- Resolved issue causing potential tier duplication
2.1.0Jira Server 7.0.0 - 7.5.42017-11-07Maintain compatibility with Jira 7.5.2 along with minor bug/performance fixes Version 2.1.0 • Released 2017-11-07 • Supported By Computer Technologies, Inc. • Paid via Atlassian • CommercialMore details can be found here:
https://confucius.ctiwi.com/display/ESCA/Escalator+2.1
2.0.1Jira Server 7.0.0 - 7.4.62017-08-28minor bug fix Version 2.0.1 • Released 2017-08-28 • Supported By Computer Technologies, Inc. • Paid via Atlassian • Commercialminor bug fix
2.0.0Jira Server 7.0.0 - 7.4.62017-08-25Simplified Setup and Multiple Notification Groups Per Project Version 2.0.0 • Released 2017-08-25 • Supported By Computer Technologies, Inc. • Paid via Atlassian • CommercialVersion 2.0 of our Escalator for Jira add-on marks a major departure from the old structure and administration. In addition to back-end improvements v2.0 introduces the following features:
GREATLY SIMPLIFIED CONFIGURATION
MULTIPLE ESCALATION GROUPS PER Jira PROJECT
MULTIPLE PHONE NUMBERS PER Jira USER
STOP AFTER LAST TIER - Escalation Tiers no longer are required to loop repeatedly at the last defined Tier. When selected the Escalator will follow the defined Escalation Tiers however it will stop once a notification has been sent for the last defined Notification Tier.
ESCALATOR TAB DISPLAY WITH Jira ISSUES - The Escalator tab within the Jira Issue view is now only visible on projects which have defined Escalation Tiers.
NON-WORKING HOURS ONLY - There is now an option to restrict the JQL for a particular Escalation Group to only those tickets created outside of the business hours defined within the Work Hours calendar.
1.3.1Jira Server 7.0.0 - 7.3.92017-03-03Customized Notification Messages and E-mail notification channel Version 1.3.1 • Released 2017-03-03 • Supported By Computer Technologies, Inc. • Paid via Atlassian • Commercial- Added the ability to customize the notifications that are sent by the Escalator for Jira add-on
- Public release of E-mail channel for notifications
1.1.0Jira Server 7.0.0 - 7.3.92017-01-19Added support for Slack notifications Version 1.1.0 • Released 2017-01-19 • Supported By Computer Technologies, Inc. • Paid via Atlassian • Commercial- added support for Slack notifications
- performance improvements
1.0.6Jira Server 7.0.0 - 7.2.152016-08-18International SMS Support & Performance Improvements Version 1.0.6 • Released 2016-08-18 • Supported By Computer Technologies, Inc. • Paid via Atlassian • CommercialAdded international SMS support via Twilio (note that E4 is still US only) as well as general performance improvements.
1.0.4Jira Server 7.0.0 - 7.1.102016-07-07Initial Public Release Version 1.0.4 • Released 2016-07-07 • Supported By Computer Technologies, Inc. • Paid via Atlassian • CommercialNo release notes.