1,520
Customers have installed this add-on in at least 1,520 active instances.
1,520
Customers have installed this add-on in at least 1,520 active instances.
    by Code Barrel Pty LtdAtlassian Verified
    Code Barrel Pty Ltd is an Atlassian Verified vendor. Verified vendors demonstrate Atlassian standards for add-on quality, reliability, and support.

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    for JIRA Cloud, JIRA Server 7.0.11 - 7.4.1 and more versions
    Versions available for JIRA Server 7.0.0 - 7.0.10
    Supported
    Code Barrel Pty Ltd supports this add-on.

    Get support

    JIRA Service Desk
    This add-on is compatible with JIRA Service Desk.
    Supported
    Code Barrel Pty Ltd supports this add-on.

    Get support

    Data Center
    This add-on is compatible with the clustering and high-availability capabilities of our products.
    JIRA Service Desk
    This add-on is compatible with JIRA Service Desk.

    The simple way to automate your team

    The simple way to automate your team

    Painless automation

    Flexible triggers

    1000s of supported use-cases

    Global and project admins can configure powerful automation rules with ease. Automation for JIRA makes it incredibly simple to combine triggers, conditions and actions to handle even the most complex scenarios.

    Triggers are what kickoff automation rules. You can react to issue events, listen for field changes, respond to Webhooks, manually execute rules or setup scheduled rules for those nagging reminders or monitoring of SLAs!

    We provide you with simple building blocks that you can combine in a lot of powerful ways. Synchronize sub-tasks with parent issue - check. Smart auto-assign issues - check. Implement SLAs and escalations - check.

    Painless automation

    Flexible triggers

    1000s of supported use-cases

    Global and project admins can configure powerful automation rules with ease. Automation for JIRA makes it incredibly simple to combine triggers, conditions and actions to handle even the most complex scenarios.

    Triggers are what kickoff automation rules. You can react to issue events, listen for field changes, respond to Webhooks, manually execute rules or setup scheduled rules for those nagging reminders or monitoring of SLAs!

    We provide you with simple building blocks that you can combine in a lot of powerful ways. Synchronize sub-tasks with parent issue - check. Smart auto-assign issues - check. Implement SLAs and escalations - check.

    More details

    Atlassian Codegeist 2016 Winner!!

    Put your global and project admins back in control, by allowing them to configure powerful automation rules with ease. Automation for JIRA combines the functionality of dozens of individual add-ons with the ease of a visual rule builder. It is now trivial to automate JIRA without installing many different add-ons, learning JIRA's API or writing custom scripts!

    Just some of what we provide:

    Some popular use-cases:

    • Keep sub-tasks and parent issues synchronized
    • 16 was to assign issues
      • Load balancing
      • Round-robin
      • Copy from issue
      • Previous assignee/commentor
    • Create recurring tasks
    • Track SLAs
    • Add sub-tasks on create
    • Set defaults for system fields
    • And many more...

    This add-on was hand-crafted by two former Atlassians with over 20 years combined JIRA experience.

    More details

    Atlassian Codegeist 2016 Winner!!

    Put your global and project admins back in control, by allowing them to configure powerful automation rules with ease. Automation for JIRA combines the functionality of dozens of individual add-ons with the ease of a visual rule builder. It is now trivial to automate JIRA without learning JIRA's API or writing custom scripts!

    Some of what we provide:

    Some popular use-cases:

    • Keep sub-tasks and parent issues synchronized
    • 16 ways to assign issues - load balanced, round-robin...
    • Create recurring tasks
    • Track SLAs
    • Add sub-tasks on create
    • Set defaults for system fields
    • And many more...

    This add-on was hand-crafted by former Atlassians with over 30 years combined JIRA experience.

    User reviews

    (53)
    Sign in to write a review
    by Hab Borge on 2017-07-07
    Then again, the automation can process only few volumes of requests. If it exceeds the limit (which is very insignificant) then it breaks down and won't assign anything
    0 out of 1 found this review helpful
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    Code Barrel Pty Ltd

    We are working with Hab in Support to ensure his rules are configured correctly and optimised. The issue was caused by running in excess of 50k rules in less than a week (up to 28k a day now), conditions not configured correctly and inefficient usage of actions.

    Throttling occurred to protect his instance from excessive load.

    Service limits are mainly in place to stop customers DOSing themselves as it is possible to set up rules that can bring an instance to its knees. To get an idea of the potential impact, if you have run 28,000 rules in a day and each of these ran 2 jql searches, a user lookup and assign action it could very easily cause your JIRA instance to stop responding, esp. during crucial peak times.

    We are more than happy to increase service limits for customers, though we look at these on a case by case basis and work with the customer to ensure that their rules are efficient.

    by Mark Corrigan on 2017-07-07
    This add-on has saved our operations team hours upon hours of on-going JIRA setup and configuration for client project default epics and issues. Love it!
    0 out of 1 found this review helpful
    Was this review helpful?YesNo
    by Carlos Rincon on 2017-07-07
    Excellent, extremely useful plugin with intuitive configuration. Support has always been quick and cordial, and the Code Barrel team has even implemented new functionality we needed without fuss. Highly recommended!
    Was this review helpful?YesNo
    by Jonathan BIEBER on 2017-06-26
    Very nicely done and useful plugin. I got a problem to report to their support and it was quickly reproduced, identified and fixed.
    0 out of 1 found this review helpful
    Was this review helpful?YesNo
    by Kristin Bitler on 2017-06-22
    Easy to use, responsive team with questions and issues, and has given us the ability to reduce overhead for our staff with automated emails based on rules, transitioning issues with a trigger, record items from one project to another, set request types, monitor QA, manage milestone assignees, and on it goes. The Code Barrel team is available to assist with troubleshooting and is engaged with user support requests, frequently offering additional helpful information.
    0 out of 1 found this review helpful
    Was this review helpful?YesNo

    Pricing

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    Paid-via-Atlassian pricing FAQ

    How does cloud add-on pricing work?

    Cloud pricing is subscription based. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, you are automatically billed for host products and add-ons based on the number of users in your instance.

    If add-on pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing?

    Add-ons are billed based on the number of users in your host product. JIRA Cloud add-ons are priced based on the maximum users of the JIRA products on your instance. For example, if you have JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you pay the 50-user price for add-ons.Note: While this add-on has features specific to JIRA Service Desk, the add-on is technically available across the whole JIRA instance. Therefore the above guidelines for licensing across maximum users still apply.

    The pricing structure for cloud products and add-ons will be changing July 31, 2017, as follows:

    • Monthly subscriptions with up to 10 host product users are billed at a flat rate price.
    • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.
    • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.
    • If per-user pricing is not yet available for this add-on, please contact the vendor for further information.

    If you've opted for annual billing for your host product, add-ons are also billed annually at a discount (12 months for the price of 10).

    Do you offer academic, community, or open-source licenses?

    Academic, community and open source licenses are not available for cloud add-ons.

    Can I extend my free trial?

    For cloud add-ons, you cannot extend your free evaluation period. All cloud add-ons are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the add-on.

    Paid-via-Atlassian pricing FAQ

    How does server add-on pricing work?

    Server products and add-ons are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and add-on licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If add-on pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Add-ons are billed based on the number of users in your host product. For JIRA Server 7.0 or later, the add-on tier should match the maximum tier of the licensed JIRA products on your instance. For example, if you're running JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for add-ons. For versions of JIRA Server prior to 7.0, the add-on tier should match the licensed user tier for JIRA. Even if fewer users want to use the add-on than your JIRA license, the two licenses should match exactly.Note: While this add-on has features specific to JIRA Service Desk, the add-on is technically available across the whole JIRA instance. Therefore the above guidelines for the license tier still apply.

    Do you offer academic, community, or open-source licenses?

    For server add-ons, purchase and renewal is half-price if you have an academic license for your Atlassian host product. Server add-ons are always free for community and open-source licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server add-ons, you can extend your add-on trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the add-on listing in UPM from your Atlassian host product, and you're all set.

    How can I buy add-ons for my legacy JIRA Server or Confluence Server license?

    If you own a legacy JIRA Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy add-on pricing is no longer available. You have two options for add-on purchasing:

    • Purchase the add-on at the non-legacy Unlimited (10000+ users) tier.
    • Renew your JIRA or Confluence license at a non-legacy tier, then purchase the add-on at the same tier.

    Learn more

    Code Barrel Pty Ltd is an vendor, committed to providing support for their add-ons at least 8 hours a day, 5 days a week.

    Code Barrel Pty Ltd is an vendor, committed to providing support for their add-ons at least 8 hours a day, 5 days a week.

    Vendor support resources

    Documentation

    Find out how this add-on works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this add-on.

    Documentation

    Find out how this add-on works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this add-on.

    Versions

    JIRA Cloud Released 2017-06-26

    Summary

    Project admin permissions, improved Audit log, performance, much more

    Details

    This release contains:

    • Set which project admins can create rules.
    • Select "same project/issue type" for create and clone actions
    • Select "Same as parent" for transitions
    • Audit logs have moved from their own tab to live under the main config page
    • Errors are displayed in the list view
    • Click directly through to rules and components from audit logs
    • Copy a rule directly from the rule list
    • Performance improvements around rule executions and displaying rules on the view issue page
    • We now support more fields in field actions
      • Sprint
      • Epic Name
      • Group Custom field
      • Multi-group Custom field
    • Lots of bug fixes

    Versions

    Version 3.3.6 JIRA Server 7.0.11 - 7.4.1 Released 2017-07-23

    Summary

    Bugfix for misconfigured JIRA base URL

    Details

    This release contains a small work-around bug fix, to make Automation work in JIRA instances that have a mis-configured base url (e.g. when using JIRA behind a misconfigured reverse proxy that reports requests to JIRA as 'http' instead of 'https').

    Installation

    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate Automation for JIRA via search. The appropriate add-on version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for Automation for JIRA. You're prompted to log into MyAtlassian. Automation for JIRA begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your JIRA instance.

    To find older Automation for JIRA versions compatible with your instance, you can look through our version history page.

    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new add-ons screen loads.
    3. Locate Automation for JIRA.
    4. Click Free trial to download and install your add-on.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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