JIRA Diagramming by Creately

(1) 1473 downloads Cinergix Diagramming & chartingAvailable for JIRA 4.1 - 6.1.7 Atlassian Verified
This add-on is supported by Cinergix, an Atlassian Verified vendor.

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Easily add diagrams to your JIRA tasks

One plugin to draw them all

Smart shapes for super fast drawing

Diagram templates to get started instantly

Creately supports many diagram types. Flowcharts, UML diagrams, sitemaps, UI mockups, network diagrams, wireframes, org charts, mind maps, Venn diagrams, Gantt charts, business process models and more

Draw diagram faster using our smart objects that automates drawing. Smart shapes are designed to match its drawing context and to enable changing the key visual features intuitively in a few clicks.

Creately diagram community has 1000’s of diagram templates which are directly accessible from the drawing area. Use the community browser and browse by diagrams type, creator or even tags.

Pricing overview

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This add-on is not available for OnDemand.

You can browse available OnDemand add-ons here.

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More details

Add diagrams to JIRA in 1 single click. Draw from Mockups, UML, Flowcharts to DB diagrams. All powered by the Smart shapes that make drawing complex diagram faster. Access thousands of pre-made templates to get started.

Paid-via-Atlassian pricing FAQ

How do upgrades and renewals work?

You can upgrade your Atlassian host product license to increase the user tier for add-on licenses any time. Upgrade prices are calculated based on Atlassian's formula, and are automatically reflected in your cart. View an example of the JIRA upgrade price matrix here.

Add-on licences for downloaded Atlassian products are perpetual. Your original purchase includes 12 months of maintenance. To continue receiving upgrades and support after the initial 12 months, you can renew your maintenance for 50% of the original purchase price. You can purchase maintenance for up to 36 additional months at any time.

OnDemand add-on subscriptions renew each month and can be canceled any time.

How do I determine my pricing tier?

Choose the same user tier you pay for in the Atlassian host application. For example, if you have a JIRA download license for 25 users, you should purchase this tier.

Even if fewer users want to use the add-on than your host application license, the two licenses should match exactly.

What's the difference between OnDemand and download pricing?

Just like your Atlassian host application, there are two pricing models. Pick the model that matches your Atlassian product, and the same rules apply:

Subscriptions renew every month
Add-ons and instances are hosted by Atlassian
Licenses last forever, support and upgrades last for 12 months
Instances and add-ons are hosted on your servers
Do you offer academic, community, or open-source licenses?

Add-on purchase and renewal is half-price if you have an academic license for your Atlassian host application.

Add-ons are always free for community and open-source licenses.

For more details about qualifying for special licenses, see here.

Do you offer enterprise pricing?

Choose enterprise pricing if your Atlassian host application is billed for enterprise licenses.

Enterprise pricing includes 24/7 phone and email support, access to training through Atlassian University, and other perks. Learn more.

Can I extend my free trial?

You can extend your add-on trial up to 5 times – in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Free Trial and you'll be directed to generate a license at MyAtlassian. Paste this license key into the add-on listing in UPM from your Atlassian host application, and you're all set.

Alternatively, if you remove your expiring trial license from your Atlassian host application, you can re-add it back for another free trial.

What are legacy pricing tiers?

If you bought your Atlassian host application during or before February 2012, you qualify for legacy pricing tiers.

  • JIRA tiers are 10, 25, 50, and 100 users. The legacy unlimited tier was 100+ users.
  • The Confluence legacy tiers are 10, 25, 50, 100, 500, and 2000 users. The unlimited legacy tier was 2000+ users.
  • There are no enterprise licenses prior to and including February 2012.


Cinergix is Atlassian Verified. Verified add-on vendors demonstrate high quality, reliability, and business traction. Learn more

Cinergix supports JIRA Diagramming by Creately. You can visit the support site to get help.

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Release notes

version 1.10.0JIRA 4.1 - 6.1.7

New in this release

JIRA 6.1 Support

Ability to Import Visio Documents, Visio Stencils and Visio Templates

Ability to export diagrams as SVG

Ability to import SVG into diagrams

Search for SVG on Google Images and add them to your diagrams

High resolution image export

New options and customization for JPEG, PNG and PDF export

Fixed in this release

Usability improvements

Bug fixes


  1. Log into your JIRA instance as an admin.
  2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
  3. Click Find new add-ons from the left-hand side of the page.
  4. Locate JIRA Diagramming by Creately via search. The appropriate add-on version appears in the search results.
  5. Click Try free to begin a new trial or Buy now to purchase a license for JIRA Diagramming by Creately. You're prompted to log into MyAtlassian. JIRA Diagramming by Creately begins to download.
  6. Enter your information and click Generate license when redirected to MyAtlassian.
  7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your JIRA instance.

To find older JIRA Diagramming by Creately versions compatible with your instance, you can look through our version history page.

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