Customers have installed this add-on in at least 157 active instances.
    by BugsIO Solutionsfor JIRA Cloud
    BugsIO Solutions supports this add-on.

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    e-Reminders Add-on allows you to run any JIRA query on a regular basis, for a user or a user group, and deliver results by email

    e-Reminders Add-on allows you to run any JIRA query on a regular basis, for a user or a user group, and deliver results by email

    Provide users with a daily dose of pending issues

    Don’t let important issues slip through

    Schedule recurring reports delivered by email

    With a single report scheduled, send your JIRA users a personalized list of issues with approaching due date. Help your team keep focus and have a sense about what’s coming up.

    Setup regular reports to give you an insight to health of projects you care about and relax… the report will wait for you in your mailbox. A critical issue without due date or assignee? Not in your JIRA!

    Run any JIRA query at a specified time or on a recurring schedule and deliver issue list by email to members of a selected group or individual email address. Report can be delivered as HTML email or CSV file.

    More details

    The latest add-on update allows you to:

    • Specify list of issue fields to include in report.
    • Choose report email template or create a custom one.
    • Have report delivered as a CSV file.
    • Emails can be sent via custom SMTP server

    System level reports (that can be run for all users of a group/role) can be setup by a JIRA administrator, accessible using Configure button on the Add-ons page.

    Users can setup personal reports using link in the user menu.

    Currently, report is not emailed if query has no results. (Let us know if this is something you’re be interested in.)

    User reviews

    Sign in to write a review
    by Greg vi on 2016-07-26
    Most of the columns remain blank on the CSV export. Response: Some fields are showing the data (key and summary for ex), but most of the others are not showing anything, including priority and status.
    Was this review helpful?YesNo
    BugsIO Solutions

    Are you sure there's issue data for blank cells? Did you test your query with columns specification? Does it find data for each specified column?

    Update: Please contact support@bugsio.com (so we can continue this offline) sending your report config details, specifically column list spec you used.

    by Gary M on 2015-01-25
    Can not define columns. Basically its worthless.
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    BugsIO Solutions
    The latest add-on update allows you to specify custom field names and select delivery template (CSV included). We hope this makes it more useful to you. Feel free to contact us if you have any question or feature request.
    by Egor Bayandin on 2014-05-16
    Working not stable and very slow
    1 out of 1 found this review helpful
    Was this review helpful?YesNo
    BugsIO Solutions
    We'd appreciate if you could contact support@bugsio.com with more details about the issue you experienced. Thanks.
    by Matt Doar [ServiceRocket] on 2013-12-23
    How is this add-on different from JIRA subscriptions?
    6 out of 6 found this review helpful
    Was this review helpful?YesNo
    BugsIO Solutions
    We're working on other features that will make more significant difference.


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    Paid-via-Atlassian pricing FAQ

    How does cloud add-on pricing work?

    Cloud pricing is subscription based. You are eligible for support and automatic version updates as long as your subscription is active.

    When your subscription renews each month, your pricing tier for host products and add-ons is automatically adjusted (as necessary) based on the number of users in your instance.

    If you've opted for annual billing for your host product, add-ons are also billed annually. Annual subscriptions for this add-on include a discount (12 months for the price of 10).

    If add-on pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my cloud pricing tier?

    The cloud add-on tier is set automatically based on the maximum tier of the licensed JIRA applications on your instance. For example, if you have JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, your add-on tier is 50 users.

    Do you offer academic, community, or open-source licenses?

    For server add-ons, purchase and renewal is half-price if you have an academic license for your Atlassian host application. Server add-ons are always free for community and open-source licenses. Cloud add-ons do not have discounted or free licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For cloud add-ons, you cannot extend your free evaluation period. All cloud add-ons are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the add-on.

    BugsIO Solutions provides support for this add-on.

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    Atlassian-hosted discussions connect you to other customers who use this add-on.


    JIRA Cloud Released 2017-06-05


    New major release with new features and improvements


    • New: Support for custom SMTP server
    • New: Support for custom email templates
    • New: Option to send report to a project role
    • New: Option to send report to a users listed in a custom issue field
    • New: Added Test Distribution List option to show who will receive email reports and with which issues
    • Improved UI and other small improvements


    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Add-ons. The Find new add-ons screen loads.
    3. Locate e-Reminders add-on for JIRA.
    4. Click Free trial to download and install your add-on.
    5. You're all set! Click Close in the Installed and ready to go dialog.

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