Customers have installed this app in at least 207 active instances.
    by BugsIO Solutionsfor JIRA Server 6.0 - 7.4.2 and more versions
    Versions available for JIRA Server 3.13 - 5.2.11
    JIRA Service Desk
    This app is compatible with JIRA Service Desk.
    BugsIO Solutions supports this app.

    Get support

    JIRA Service Desk
    This app is compatible with JIRA Service Desk.

    Remove the hard work from your bug reporting

    Remove the hard work from your bug reporting

    Get consistent bug reports on a click of a button

    Capture all the useful information

    Associate your web site with a JIRA project

    BugDigger grabs everything you need on a click of a button. Even busy or inexpert testers can generate useful bug reports. All what’s needed is a free browser add-on.

    Automatic capture of screendump, environment data and web site usage history. Quickly mark up the screenshot using built-in editor. Annotation tool can edit any image attached to your JIRA issue.

    Users reporting issues on web sites associated with your JIRA projects will be automatically redirected to the appropriate project. With host syncing enabled, this works globally without any user configuration.

    More details

    BugDigger Plugin for JIRA allows anyone with free BugDigger browser add-on to submit detailed web application bug report without effort. BugDigger makes bug reports consistent automatically including:

    • screenshot of the web page,
    • the current URL and browser details,
    • recent activity on the web site.

    Users can edit the screenshot (or any other image attached to a JIRA issue) using included image annotation editor.

    User reviews

    Sign in to write a review
    by Mary Patter on 2015-07-07
    Nice tool, but there are more userfriendly plugins available!
    Was this review helpful?YesNo
    by Vlad Konux on 2015-06-30
    Tried it for a couple of month. Then we switched back to snagit as a great screenshot tool alternative.
    0 out of 1 found this review helpful
    Was this review helpful?YesNo
    by Calogero Bonasia on 2015-05-03
    great tool and great support
    Was this review helpful?YesNo


    Pricing details are loading…

    Paid-via-Atlassian pricing FAQ

    How does server app pricing work?

    Server products and apps are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

    You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and app licenses at any time. Upgrade prices are calculated based on Atlassian's formula (view example).

    If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.

    How do I determine my server pricing?

    Apps are billed based on the number of users in your host product. For JIRA Server 7.0 or later, the app tier should match the maximum tier of the licensed JIRA products on your instance. For example, if you're running JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for apps. For versions of JIRA Server prior to 7.0, the app tier should match the licensed user tier for JIRA. Even if fewer users want to use the app than your JIRA license, the two licenses should match exactly.Note: While this app has features specific to JIRA Service Desk, the app is technically available across the whole JIRA instance. Therefore the above guidelines for the license tier still apply.

    Do you offer academic, community, or open-source licenses?

    For server apps, purchase and renewal is half-price if you have an academic license for your Atlassian host product. Server apps are always free for community and open-source licenses.

    For more details about qualifying for special licenses, see here.

    Can I extend my free trial?

    For server apps, you can extend your app trial up to 5 times - in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you'll be directed to generate a new license. Paste this license key into the app listing in UPM from your Atlassian host product, and you're all set.

    How can I buy apps for my legacy JIRA Server or Confluence Server license?

    If you own a legacy JIRA Server Unlimited (100+ users) or Confluence Server Unlimited (2000+ users) license purchased in 2012 or earlier, legacy app pricing is no longer available. You have two options for app purchasing:

    • Purchase the app at the non-legacy Unlimited (10000+ users) tier.
    • Renew your JIRA or Confluence license at a non-legacy tier, then purchase the app at the same tier.

    Learn more

    BugsIO Solutions provides support for this app.

    Vendor support resources


    Find out how this app works.

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

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    Version 2.8 JIRA Server 6.0 - 7.4.2 Released 2016-12-05


    Support for BrowserStack and CrossBrowserTesting services


    We've added support for sending screenshots from popular online testing services directly to JIRA. For more details see:


    1. Log into your JIRA instance as an admin.
    2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
    3. Click Find new add-ons from the left-hand side of the page.
    4. Locate BugDigger Plugin via search. The appropriate app version appears in the search results.
    5. Click Try free to begin a new trial or Buy now to purchase a license for BugDigger Plugin. You're prompted to log into MyAtlassian. BugDigger Plugin begins to download.
    6. Enter your information and click Generate license when redirected to MyAtlassian.
    7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your JIRA instance.

    To find older BugDigger Plugin versions compatible with your instance, you can look through our version history page.

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