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IT Service Desk Workflow (ITIL)

by Atlassian Labs for JIRA Server 6.0 - 6.0.8
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    IT Service Desk Workflow (ITIL)

    Workflow for handling and completing IT tasks using ITIL. This workflow is ideally suited for an internal IT Helpdesk or Service Desk using JIRA to manage tasks.

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    Pricing overview

    This add-on is free for Server instances.

    This add-on is not available for Cloud.

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    Free add-on FAQ

    Good news! This add-on is free.


    IT Service Desk Workflow (ITIL) isn't formally supported.

    Release notes

    version 1.0JIRA Server 6.0 - 6.0.8

    Initial release


    See this add-on's documentation for more information.

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