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    by Atlassian Labsfor JIRA Server 7.1.5 - 7.1.10
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    This add-on isn't formally supported, but you can ask a question via Atlassian Answers.

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    Ensure process is followed in response to change requests for IT infrastructure

    Ensure process is followed in response to change requests for IT infrastructure

    More details

    The change management workflow for JIRA Service Desk has been designed based on ITIL recommendations. It ensures your service desk agents follow a standardized process to deal with change requests, which in turn reduces follow up incidents and minimizes negative business impact.

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    Support

    Change Management for JIRA Service Desk isn't formally supported.

    Versions

    Version 1.0 JIRA Server 7.1.5 - 7.1.10 Released 2016-04-21

    Summary

    Process for change management based on ITIL guidelines

    Installation

    See this add-on's documentation for more information.

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