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    by Atlassian Labsfor Jira Server 7.1.5 - 7.2.11
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    Jira Service Desk
    This app is compatible with Jira Service Desk.
    UnsupportedData Center
    This app is compatible with the clustering and high-availability capabilities of our products.
    Jira Service Desk
    This app is compatible with Jira Service Desk.
    Get it nowFree app

    Ensure process is followed in response to change requests for IT infrastructure

    Ensure process is followed in response to change requests for IT infrastructure

    More details

    The change management workflow for Jira Service Desk has been designed based on ITIL recommendations. It ensures your service desk agents follow a standardized process to deal with change requests, which in turn reduces follow up incidents and minimizes negative business impact.

    You might also be interested in the incident management workflow: https://marketplace.atlassian.com/plugins/com.atlassian.servicedesk.incident.

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    Pricing

    Basic support resources are available for this app.

    Vendor support resources

    See existing Q&A in Atlassian CommunityAsk a question in the Atlassian Community

    Atlassian-hosted discussions connect you to other customers who use this app.

    Versions

    Version 1.5 Jira Server 7.1.5 - 7.2.11 Released 2016-11-01

    Summary

    Consolidated the peer review and change manage approval into 1 step

    Installation

    See this app's documentation for more information.

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