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    by Atlassian Labsfor JIRA Server 7.1.5 - 7.2.5
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    JIRA Service Desk
    This add-on is compatible with JIRA Service Desk.
    Unsupported
    This add-on isn't formally supported, but you can ask a question via Atlassian Answers.

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    Data Center
    This add-on is compatible with the clustering and high-availability capabilities of our products.
    JIRA Service Desk
    This add-on is compatible with JIRA Service Desk.
    Get it nowFree add-on

    Ensure process is followed in response to change requests for IT infrastructure

    Ensure process is followed in response to change requests for IT infrastructure

    More details

    The change management workflow for JIRA Service Desk has been designed based on ITIL recommendations. It ensures your service desk agents follow a standardized process to deal with change requests, which in turn reduces follow up incidents and minimizes negative business impact.

    You might also be interested in the incident management workflow: https://marketplace.atlassian.com/plugins/com.atlassian.servicedesk.incident.

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    Support

    Change Management for JIRA Service Desk isn't formally supported.

    Versions

    Version 1.5 JIRA Server 7.1.5 - 7.2.5 Released 2016-11-01

    Summary

    Consolidated the peer review and change manage approval into 1 step

    Installation

    See this add-on's documentation for more information.

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